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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property
5-star luxury hotel near Palolo Deep Marine Reserve

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Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Suite, 1 Bedroom | Living room
Outdoor pool, open 6:00 AM to 7:00 PM, sun loungers
View from property
Suite, 1 Bedroom
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Main Beach Road, Apia
  • Place, Falemataaga – The Museum of Samoa
    ‪3 min walk‬
  • Place, Flea Market
    ‪16 min walk‬
  • Place, Apia Park
    ‪19 min walk‬
  • Airport, Apia (APW-Faleolo Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(8 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbor View

Room, 2 Queen Beds, Harbour View

Room, 2 Queen Beds, Harbor View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pool

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Property amenity

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

About the area

Apia

Seaside stay .You'll find Palolo Deep Marine Reserve and Fish Market within a 15-minute walk of this Apia hotel. Flea Market and Apia Park are also within 2 miles (3 km).

What's nearby

  • Falemataaga – The Museum of Samoa - 3 min walk - 0.3 km
  • Samoa Cultural Village - 10 min walk - 0.8 km
  • Flea Market - 16 min walk - 1.4 km
  • Apia Park - 19 min walk - 1.6 km
  • Fugalei Fresh Produce Market - 19 min walk - 1.6 km

Getting around

  • Faleolo International Airport (APW) - 52 min drive

Restaurants

  • ‪Paddles Restaurant - ‬3 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Georgies Pizza - ‬18 min walk
  • ‪Nourish - ‬9 min walk
  • ‪Coffee Roasters - ‬16 min walk

About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

5-star luxury hotel near Palolo Deep Marine Reserve
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 5371 square feet (499 square meters) and includes a conference center. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Samoa Aggie Grey's Hotel & Bungalows. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Apia hotel is smoke free.

  • 174 guestrooms or units
  • 3 levels
  • 11 buildings
  • 5371 sq ft of conference space
  • 499 sq m of conference space
  • Built in 1933
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. This Apia hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 75.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 233 out of 483 reviews
Rating 8 - Good. 130 out of 483 reviews
Rating 6 - Okay. 72 out of 483 reviews
Rating 4 - Poor. 22 out of 483 reviews
Rating 2 - Terrible. 26 out of 483 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, West Valley City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Service is amazing. Parking guys are awesome and very helpful to park.
Stayed 5 nights in Nov 2025

10/10 Excellent

Taliilagiseaooloumalo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Sep 2025

6/10 Okay

DORCAS

Travelled with family, Travelled with family and small children
Liked: Staff & service
Clean room, nice cold air con, friendly staff, good size pool, huge lobby area, shops nearby. Rooms need an upgrade/refresh. Didn’t like the frosted window panel from bathroom to the room - there’s no privacy for those taking a shower. Some items on the menu weren’t available - menu needs a refresh too? Quite a walk to our room - terrible signage. Expected more for a Sheraton but hotel seems run down. Staff were friendly, though didn’t advise they downgraded our hotel room booking. No communication on email with them - non responsive, even on chat. If you phone - you either get them or no answer.
Stayed 1 night in Sep 2025

6/10 Okay

Coleen

Travelled with partner
The people that do house work forget to leave bath mat, hand towel and they use old looking bath towels. They also forgot to take dirty drinking glasses to wash as there’s nothing to wash those in the room. The beddings are not changed daily. The staff outside and around the hotel are great very welcoming and friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Viena, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff tge food was awesome n the room n bed was the top
Stayed 3 nights in Sep 2025

10/10 Excellent

Lopeti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and cheerful staff.
Stayed 10 nights in Aug 2025

2/10 Terrible

Salelupelele

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Masao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Staff service was great, very respectful and helpful. My room 1117 the design was very odd, toilet is so close to the wall youd have to sit sideways to use it. A small workout room would be nice too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Fiona

Stayed 9 nights in Aug 2025

10/10 Excellent

SELINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service and stay
Stayed 3 nights in Aug 2025

8/10 Good

Yvonne D

Liked: Cleanliness, staff & service
A great place to stay if you are in Apia for business or for going shopping and to the markets but you will need to travel further afield to find a nice swimmable beach. The staff are friendly and helpful. Wonderful pool area beside the restaurant and bar with poolside service
Stayed 7 nights in Aug 2025

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unable to fulfill my request I asked at least a month prior.
Stayed 3 nights in Aug 2025

4/10 Poor

Eleanor

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Great Service, Disappointing Room Experience

Stayed at Sheraton Apia and what an experience! From check-in to check-out, the staff were absolutely amazing — warm, friendly, and always going the extra mile. The kitchen service was also wonderful with so many great food choices. Honestly, the omelettes were the BEST my husband ever had at any hotel. The bar cocktails were another highlight — perfectly balanced, not overly sweet, and every one I tried was delicious.Definitely a must if you’re staying here. Unfortunately, the room let us down. While the view was beautiful, the bed comfortable, and the air con strong, the fridge was noisy and had cockroaches crawling inside. The closet didn’t function properly, it’s squeaky and noisy, the bedside drawer is kinda stuck and when you pull it open the whole table moves. The bathroom was in poor condition (loose toilet seat, stained bathtub which still has markings of previous non slip mat), worn tiles, and unfinished shower work). The shower drain looks like it’s blocked, it still flows but very slow. Our last night was the worst part—a birthday celebration was held on our floor, with loud music, kids running in the hallway screaming, laughing and pressing doorbells on every room including ours. Several guests, including myself, were disturbed. I don’t understand why celebrations would be allowed on the same floor as paying guests who are there to relax. Amazing staff and great food, but the poor room condition and disruptive noise made this a disappointing stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Ronal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely view and nice staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast: so much variety. Enjoyed the lap pool and the main pool. Location was great for walking into town. Staff accommodated my need to watch the Warriors play - what more could you ask?
Stayed 3 nights in Aug 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort
Great view of the harbour
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for a few days. Nice dining and facilities, and really easy going atmosphere
Stayed 7 nights in Jun 2025

8/10 Good

Toreka

Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great we stayed 7 days. The breakfast was beautiful each day. The staff were amazing and very helpful . The only thing we had trouble with was the cleaners we had to go to reception or ring up everyday we were there for our room to be cleaned . As we were away doing things most days all ya wanted was a nice shower when u got back but the room had no clean towels and bed not made but apart from that it was ok
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in apia
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and Refreshing Stay

Staff of this particular Hotel was top notch. Very courteous and very willing to assist in many issues. Always nice to interact with the front desk/reception staff. The management staff Lori & Helaine were very professional and accommodating. Thank you for the Great Hospitality. I will be staying here again in the future and will recommend this particular establishment to Family, Friends and Business Companions
Stayed 4 nights in Jul 2025

2/10 Terrible

Naifo

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first night at Sheraton there were small cockroach in the bathroom. 2 days there were no cleaning in our room. We ask for a trolley and reply flat tire. No more staying at Sheraton.
Stayed 7 nights in Jul 2025

6/10 Okay

Malia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What I didnt like was the food, Breakfast excellent, I ordered oka and poke (raw fish) Answered, fish is frozen. Ok I ordered 2 fish and chips 2 soups. Expecting soup with fresh vegetables but they used frozen peas. Fish and chips was horrible its like left overs, over night food.I ordered dessert ok. I complained they said sorry. They still charge me $190.00 for the 2 fish and chips and 2 soups. Taste of soup too much pepper Anyway they gave dessert free of charge a cheese cake 2 tea. To me they shouldnt charged the 2 fish and chips. I dont mind paying the price with good food. From then on I never dine and lunch there except breakfast.. Sorry is not worth it. Even free dessert to cover up.
Stayed 14 nights in Jul 2025