The owner is kind, helpful, and the structure is very nice, BTW it was not clear at all why we couldn't take an hot shower in 2 days, no clear explanation, no real help for this,On the other hand the low internet signal is understandable. Arequipa is cold at night and in the early morning For 16 bucks por night hot water is a must. I was in a horrible hostel before, nearby this hotel, and we had hot shower twice