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AC Hotel Palacio de Santa Ana by Marriott

5.0 star property
Luxurious 5-star hotel with indoor pool

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Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

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View from property
Standard Room, 1 King Bed, Non Smoking
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
  • Jose Zorilla Stadium
    ‪4 min drive‬
  • Plaza Mayor
    ‪8 min drive‬
  • University Clinical Hospital of Valladolid
    ‪9 min drive‬
  • Valladolid (VLL)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

About the area

Arroyo de la Encomienda

In shopping district.You'll be within half a mile (1 km) of Pisuerga and 2 miles (3 km) of Museo de la Ciencia with a stay here. Auditorium Miguel Delibes and Rio Shopping are also within 2 miles (3 km).

What's nearby

  • Centro Cultural Miguel Delibes - 4 min drive - 2.5 km
  • Jose Zorilla Stadium - 4 min drive - 2.6 km
  • Plaza Mayor - 8 min drive - 5.0 km
  • Valladolid Cathedral - 9 min drive - 6.1 km
  • University Clinical Hospital of Valladolid - 9 min drive - 6.4 km

Getting around

  • Valladolid Campo Grande Station - 10 min drive
  • Valladolid (VLL) - 18 min drive

Restaurants

  • ‪A-Cero - ‬4 min drive
  • ‪Ginos Vallsur - ‬19 min walk
  • ‪Bowling Zool - ‬5 min walk
  • ‪Maradu Plaza - ‬14 min walk
  • ‪Real - ‬3 min drive

About this property

AC Hotel Palacio de Santa Ana by Marriott

Luxurious 5-star hotel with indoor pool
AC Hotel Palacio de Santa Ana by Marriott offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury AC Hotel Palacio de Santa Ana by Marriott. Limited free parking is available on a first-come, first-served basis.

This 5-star Arroyo de la Encomienda hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1235 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

AC Hotel Palacio de Santa Ana by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 197 reviews
Rating 8 - Good. 53 out of 197 reviews
Rating 6 - Okay. 18 out of 197 reviews
Rating 4 - Poor. 8 out of 197 reviews
Rating 2 - Terrible. 6 out of 197 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The evening receptionist was a darling
Stayed 1 night in Aug 2024

8/10 Good

Jane

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Stayed 1 night in Jun 2024

8/10 Good

Raquel

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Aleksey, Tampa

Stayed 1 night in Apr 2024

10/10 Excellent

Jarinporn

Stayed 1 night in Jun 2023

10/10 Excellent

HEMENDRA

Stayed 1 night in Mar 2023

2/10 Terrible

Tony

Review

This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022

4/10 Poor

Sharon

Stayed 1 night in Jun 2022

8/10 Good

Anibal, Naples

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Igor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Palacio de Santa Ana in Valladolid

We stopped at the Hotel Palacio in Valladolid heading to Santander to catch the ferry. The hotel and room were very nice and the breakfast and evening meal were excellent. The only issue we had (minor) was a Pizza we ordered last minute on our arrival which was very poor. The staff immediately reacted to our disappointment and rectified the problem.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pretty place !
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building converted really well into a fine hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Kathie

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Very comfortable. Friendly helpful people.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Päivi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Only if you can not find anywhere else to stay

One night stay on our way from France to Portugal. The hotel was clean and nice. Not 5 star standard though. Service at the restaurant was below any standard. Drinks were spilt by staff and they did not lift finger to clean it. We had to wait 20 minutes to get the menus while staff was still setting tables. We will not stay there again.
Stayed 1 night in Sep 2019