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Hotel ParkHills

Property class: 3.5
3.5-star hotel near Shirahige Falls

Choose dates to view prices

Photo gallery for Hotel ParkHills

A spacious lobby with a central staircase, a reception desk, and a modern ceiling design.
A snow-covered building with a green roof and a large entrance.
A spacious hotel lobby with a central island featuring a buffet, wooden paneling, and a high ceiling with recessed lighting.
A modern room with tatami flooring, a round wooden table, two bean bags, a flat-screen TV, and a built-in shelf with a coffee machine.
A hotel room with two beds, a small table, a chair, and a visible trash bin.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Shirogane Onsen, Biei, Hokkaido, 071-0235
  • Place, Shirokane Hot Spring
    ‪3 min walk‬
  • Place, Shirahige Falls
    ‪5 min walk‬
  • Place, Blue Pond
    ‪4 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪42 min drive‬

Room options

View all photos for Premium Japanese-western Room 36 Square Meters

A modern room with a flat-screen TV, a round table, and two bean bag chairs.

Premium Japanese-western Room 36 Square Meters

  • Sleeps 5

View all photos for Premium Family Room 26 Square Meters

A modern hotel room with a bed, a TV, a small table, and a seating area.

Premium Family Room 26 Square Meters

  • Sleeps 4

View all photos for Standard Twin room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a chair.

Standard Twin room, 2 Single Beds, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western room, 2 Single Beds, Non Smoking

A hotel room with tatami mats, a wooden table, two beds with patterned bedding, a desk with a chair, and a small kitchenette.

Standard Japanese-Western room, 2 Single Beds, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Premium Triple Room 26 Square Meters

A modern hotel room with two beds, a desk, a chair, and a skylight.

Premium Triple Room 26 Square Meters

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Japanese-Western room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a visible trash bin.

Premium Japanese-Western room, 2 Single Beds, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Premium Triple room, 3 Single Beds, Non Smoking

A modern hotel room with three beds, a desk, a chair, and a window.

Premium Triple room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Family room, 2 Single Beds, Non Smoking

A modern hotel room with a bed, a desk, a chair, and a TV.

Premium Family room, 2 Single Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Compact Japanese-Western room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a small table.

Compact Japanese-Western room, 2 Single Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

About the area

Biei

Shirogane Onsen stay.A stay at this Shirogane Onsen hotel places you steps from Shirahige Falls and within a 5-minute walk of Shirokane Hot Spring. Blue Pond and Tokachidake Bogakudai Observation Tower are also within 3 miles (5 km).

What's nearby

  • Shirokane Hot Spring - 3 min walk - 0.3 km
  • Shirahige Falls - 5 min walk - 0.4 km
  • Blue Pond - 4 min drive - 4.1 km
  • Shikisai Hill - 20 min drive - 22.0 km
  • Furano Ski Resort - 42 min drive - 45.9 km

Getting around

  • Nishinaka Station - 33 min drive
  • Asahikawa Airport (AKJ) - 42 min drive

Restaurants

  • ‪林道食堂 - ‬3 min walk
  • ‪Auberge Ninguruforet - ‬10 min drive
  • ‪ホビット(HOBBITO) - ‬8 min drive
  • ‪小麦畑と青い池 - ‬5 min drive
  • ‪カフェドラペ - ‬12 min drive

About this property

Hotel ParkHills

3.5-star hotel near Shirahige Falls
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel ParkHills offers its guests hot springs and an indoor pool. A vending machine, an arcade/game room, and multilingual staff are also featured at Hotel ParkHills. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Biei hotel.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1989
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel ParkHills offers 164 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and bidets. This Biei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 11:00 AM to midnight. There are 2 hot springs open between 11:00 AM and midnight.

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  • Parking included
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 337 reviews
The price is CA $196
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot springs
  • Arcade/game room
  • Indoor pool
  • Playground
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp

Room amenities

Entertainment

  • 26-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2200 for children
  • Late check-out fee: JPY 3150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM.
  • Hot springs access available from 11:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei

Frequently asked questions

How close is Hotel ParkHills to the airport?

Hotel ParkHills is 18.8 mi (42-min drive) away from the Asahikawa Airport (AKJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel ParkHills?

As of Sept 13, 2026, prices found for a 1-night stay for 2 adults at Hotel ParkHills on Oct 7, 2026 start from CA $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel ParkHills have an airport shuttle?

Airport shuttle services are not available at Hotel ParkHills.

Does Hotel ParkHills offer free breakfast?

Free breakfast isn’t provided at Hotel ParkHills, but buffet breakfast is offered for a fee of JPY 2750 for adults and JPY 2200 for children. It's available every day from 7 AM to 8:30 AM.

Is there a casino at Hotel ParkHills?

No, there is no casino at this hotel.

What time is check-in at Hotel ParkHills?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel ParkHills?

This hotel offers free self parking.

Does Hotel ParkHills have a pool?

Hotel ParkHills features an indoor pool. Guests can enjoy pool access from 11:00 AM to 9:00 PM.

Does Hotel ParkHills have a restaurant?

Hotel ParkHills is home to マルシェダイニング, which features garden views.

Does Hotel ParkHills have a spa?

There are no spa services available at this hotel.

How close is Hotel ParkHills to downtown Biei?

Hotel ParkHills is 5.9 mi away from Biei.

Hotel ParkHills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 173 reviews
Rating 8 - Good. 89 out of 173 reviews
Rating 6 - Okay. 41 out of 173 reviews
Rating 4 - Poor. 8 out of 173 reviews
Rating 2 - Terrible. 1 out of 173 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

The

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Location of hotel is rather far away from city amenities.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Chang Jau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新再裝潢過得房間非常舒適 空間也很大 電視機很大台 可觀看的頻道很多 還可以使用串流平台觀看 餐廳視野很好 食物種類很多 入住一定要吃早餐！！ (藍色的飲料是蘋果醋非常推薦）
Stayed 1 night in May 2026
Verified review

10/10 Excellent

yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内、客室、浴室等、全て清掃が行き届いており、清潔感あり、朝夕食buffetは品数、品質、ご当地感も出されておりセンス抜群でまた利用したいです。温泉も泉質よく、温度も熱め、ぬるめ等ケアされていて大変良いお風呂でした。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jung eun

Liked: Cleanliness, staff & service, amenities
정말 좋았어요! 저녁식사도, 객실도, 온천도!!! 편의점이 없는게 초큼 아쉽긴 하지만요
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침 식사, 저녁 식사 모두 퀄리티 좋고 맛있는 음식들로 매우 만족스럽습니다. 온천 시설도 잘되어있고, 호텔의 무료 셔틀 서비스까지 매우 좋은 서비스를 제공 받았습니다.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Yoshihisa

スタッフの対応は良いが施設の古さを感じた
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食も夕食も種類が豊富で内容も良かった。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が明るく大変満足のいくホテルでした。
Stayed 1 night in Jun 2025
Verified review

8/10 Good

むつみ

Liked: Cleanliness, staff & service, property conditions & facilities
家族でゆっくり温泉を、と思って利用しました。 お部屋も施設もゆったりして良かったです！
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천도 거의24시간이라 좋고 직원분들도 엄청 친절하네요. 한국어 가능한 분도 있어서 되게 편했어요
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설은 오래되었지만 일본 호텔 답게 매우 청결하게 유지되고 있어서 만족스러웠습니다. 겨울이었는데 방이 따뜻하고 냄새 없이 포근해서 무척 기분이 좋았습니다. 구비된 유타카도 청결했고 대욕장과 온천수도 너무 좋았습니다, 식사는 조식만 이용했는데 부페였고 반찬 하나하나가 정갈하고 맛있었습니다. 시로가네 온천을 이용한다면 또 방문할 용의가 있습니다.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

They can tell you that the aircon is not working...
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

夕食ブッフェがパワーアップ。白金の隠れた高コスパ温泉。

夕食ブッフェの内容がかなり改善。 アジア圏からの観光客が多いため、質の悪化を恐れていたものの、逆に改善されており◎。 刺身は少ない（いか、サーモンのみ）ものの、肉（牛ステーキ、チキン、豚肉）、魚、野菜も２，３種類ずつ以上網羅されており、ごはんも白飯と炊き込みご飯、汁物もトン汁と手作りミネストローネスープ、手作りカレーもキーマカレーと野菜ゴロゴロカレーなど、ほぼすべて手作り薄味で丁寧に調理されており好感がもてる。
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

美瑛に来たら、ココを利用しています

温泉があり、素泊まりでの利用が出来るので、美瑛に来たら、ココを利用しています。コストパフォーマンスが良いと感じています。今回は、11月初めで、シーズンオフで、利用者は少なかったですが、地元の方々が泊まられていました。青い池のライトアップにバスで無料送迎していただけました。
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
ビジネスなのか、リゾートなのか。 トイレとバスが一緒で、尚且つ、一段大きく段を上るため、腰を少し痛めてた私には結構難所でした。 ホテルのバスの便がもっとあると助かります。歩いて行けると書いてある青い池は荷物持っての移動となると、車で来てない者には厳しいです。
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Tsai Chen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

環境很棒的飯店，但是當天碰到神經病。有點小聲音就一直敲牆壁，其他間比我們更大聲的旅行團為何不去敲呢？

這次帶一歲四個月的小朋友出門，其實一路狀況都很好，也沒有什麼哭鬧。連搭飛機都被旁邊的人稱讚我們家妹妹很乖都不吵鬧，但是我們還是被隔壁的日本人飯店，要求我們換房間。更過分是日本人一直敲我們牆請我們安靜。是台灣好欺負嗎？同行友人也住隔壁根本就沒有聽到小朋友吵鬧，話說~小朋友難免一定會有點小哭鬧，但是只是短暫都無法體諒一下嗎？
Verified review

8/10 Good

エンジニア

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新緑の中の緑色のメルヘン

朝晩の食事の種類が豊富で堪能しました。当初は大食堂で大勢の宿泊客との一緒の食事のため、騒がしく落ちつかない雰囲気と思いましたが、それを上回る食事の量と質でした。魚類も、野菜も飲み物も新鮮で、デザートの種類も十分にありおいしくいただきました。
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
正面玄関は20~30段の階段。到着時はスタッフの方に4個のうちの2個の荷物の運搬を手伝っていただっけたが、帰りの日は、見て見ぬふりとの印象を受けた。
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔하고 편안한 숙소

편안하고 깔끔하고 아주 친절함. 흰수염폭포가 바로 옆이고 청의 호수가 근처라 마음에 들었음. 온천 시설은 세련되지 않으나 편안하게 목욕하기 좋았음
Stayed 1 night in May 2017
Verified review

8/10 Good

YUEN FAN JESSICA

Liked: Cleanliness, room comfort

Nice hotel with hot spring & swimming pool

Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.
Verified review

6/10 Okay

トオル

Disliked: Property conditions & facilities

観光地に近く便利

ホテル到着が夜になってしまい、街からの距離が離れており、ホテルに着くまでの間にホテルの看板等が設置されていなかったので、道中不安だった。
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, room comfort

出乎意料

原以為是很老舊飯店，看評價也還好，不太抱期待，但到櫃檯，第一驚豔是櫃檯有會說一點中文的日本人員，親切的幫我們介紹。第二驚豔是沒想到有溫泉可泡，還有戶外湯，可賞雪。第三驚豔，一開房門，看到很大的空間，且感覺溫馨舒適。真的超讚，大推。唯一缺點是暖氣機老舊，沒有溫熱功能的馬桶，冬天上廁所冷冷的。飯店旁邊就是很美的白鬚瀑布，步行2分鐘,超近。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

자연속 호텔

청의호수등 관광지랑 너무 가까워서 좋았어요 자연또한 좋고 온천을 수 있다는점 생각보다 룸이 커서 놀랬구요
Verified review

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プール付き、清潔で、快適な温泉ホテル。

温泉も、お部屋も清潔で、素晴らしかったです。スタッフの方も優しかったです。