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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property
Hotel near Asheville Outlets in Asheville

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Exterior
Interior
Interior
Terrace/patio
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪7 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

Room amenity

Suite, 1 King Bed with Sofa bed, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Comfort Suites Outlet Center

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,005 reviews
The price is CA $132
CA $149 total
includes taxes & fees
May 6 - May 7
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About the area

Asheville

South Asheville stay.A stay at this South Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. New Belgium Brewing Company is within 6 miles (10 km) and The Orange Peel is within 9 miles (15 km).

What's nearby

  • Asheville Outlets - 1 min walk - 0.2 km
  • Biltmore Estate - 7 min drive - 7.3 km
  • Harrah's Cherokee Center - Asheville - 9 min drive - 9.9 km
  • The Orange Peel - 9 min drive - 10.3 km
  • University of North Carolina at Asheville - 9 min drive - 11.4 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬6 min drive
  • ‪Taco Bell - ‬8 min walk

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotel near Asheville Outlets in Asheville
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. Free self parking is available.

This Asheville hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers 108 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Country Inn & Suites by Radisson, Asheville - Outlet Mall
South Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,008 reviews
The price is CA $107
CA $120 total
includes taxes & fees
May 10 - May 11
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG to the airport?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is 8.4 mi (11-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG on Apr 30, 2026 start from CA $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offer free breakfast?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a pool?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 10 AM to 10 PM.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG to downtown Asheville?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is 5.2 mi away from Asheville.

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ashli

The stay was decent because house keeping didn’t clean our room one night. We weren’t given new towels, wash clothes, or anything. I am still awaiting the manager to call me back to address the lack of hour keeping. The first morning of breakfast was cold as well. This hotel would not be my first choice of stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great area for us to sit in the lobby to visit with family and price was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Everything stood out!
Stayed 2 nights in Jan 2026

10/10 Excellent

Arty

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean, staff was friendly. Would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfy,
Stayed 1 night in Jan 2026

10/10 Excellent

Corin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient location, and the staff was great.
Our doggies enjoyed watching football in the lobby with us.
Our doggies were trying to enjoy a rides in the luggage cart, like they were at Disney World our something.
Stayed 4 nights in Jan 2026

2/10 Terrible

William, ROGERS

Stayed 2 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Check in was very efficient. Room was clean and tidy. Only observation is that the heating/cooling unit was very noisy when it ran. It probably could use some maintenance.
Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra, Goodlettsville

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was friendly and helpful. This is a convenient location! We will stay here again when visiting our daughter in Asheville!
Stayed 2 nights in Jan 2026

8/10 Good

irene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026

2/10 Terrible

maksim y

Stayed 3 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Amye

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Shower door did not close resulting in a wet bathroom floor. The negative was that the room had an overwhelming and distracting cleaning product smell. The breakfast was plentiful , hot and a nice variety of fresh breakfast items. Staff is friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
MAID CAME IN DUMPED TRASH BOUGHT TOWELS BUTDID NOT MAKE THE BEDS.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean. Staff is professional. Continental breakfast is decent. The hotel has a convenient location for shopping, eating and is close to Biltmore Estate.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, and the breakfast was great!
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Deanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and quiet free breakfast.They had eggs, sausage, kielbasa and biscuits and gravy fresh juice and coffee and hot cinnamon rolls.Free coffee and hot chocolate and tea 24 hours.It is right off a major highway but you can't hear the cars inside our room.
Stayed 1 night in Dec 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms , comfortable beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was friendly, quick and easy. Parking very convenient. Very clean, hot cocoa & coffee always available. Room very clean, beds comfortable, housekeeping very nice. I will stay here again on next visit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, and wonderful staff
Stayed 2 nights in Dec 2025