HĂŽtel avec accĂšs au Wi-Fi (inclus) Ă Black Mountain
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A seasonal outdoor pool, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Quality Inn Black Mountain-Asheville East. Free self parking is available.
Smoking is allowed in designated areas at this Black Mountain hotel.
Walked in the room and ot smelled like a wet dog. Very bad and strong odor to where it made us nauseous. We immediatelycalled the front desk whoch was an older lady with whote hair. I think her name was Barbara, she was so rude. Said she would move us to the room next door, we saw a light on and looked through the window and the mini fridge was sitting on the floor out of the cabinet. There was blood on sheets, black spots on sheets. So we took the sheets off laid on comforter. We woke up to bugs on pillows and on my drinking cup, and a dead bug in bed which was not there or we did not see it wen we woke up. It was bed bugs! The establishment was so rude and said the cleaning crew was excellentand basicallyi was lying even though i had pictures. DO NOT STAY THERE
Overall just a friendly place to stay they help my fiance set up our room after he proposed to me they are very helpful and friendly 100% this is the place that I Stay every time I go out to Black Mountain for the weekend
It was good i had a coach bus and had to park next door on another lot, bteakfast was ok but mo cream cheese for bagels at check out they couldn't print a receipt which i ask to email to me insteasd. But i don't see that and i need it for business.
Needed better housekeeping practices. Large stain on one of the bed spreads. Toilet seat loose and moved when you sat on it. Black mold inside toilet under rim.
Very comfortable and clean.
No hot food for breakfast as shown in pictures. No jacuzzi as listed on site. Pool was out of service. The bathroom door needed painting and there was a huge cobweb at the top of the curtain.
Check-in was fast and easy, Barbara was amazing. We couldnât get adjoining rooms but such is the life. The shower curtaining rm 215 needs attention and positioning the shower curtain presented difficulty but the water pressure was good and it heated up quickly đ. Also Iâd reserved with Hittls.com but someone on the desk one night about a week before the trip was able to add another day onto my stay without difficulty or grief. All in all my stay was good.
Caution: a protruding piece of metal near the bottom of the NW staircase jabbed me in the buttocks as I stepped down from the side of my van. The injury is minor, while it tore my jeans and broke the skin causing minimal bleeding, I didnât feel the need to report it or attempt to cause any problems, but it should be addressed to avoid future issues. There are a lot of sue happy people out there and I want Quality Inn to be there the next time I go home to visit.
Lovely staff, clean neat and tidy rooms, excellent continental included breakfast, and tight across the road from petrol stations, grocery stores and takeaway
Pretty good. A bit of a funky smell in the room. Air con quite loud. Serviceable for a night at the price-point. Breakfast was included and decent. Good location.
That area has been through a lot during and after the hurricane and it is amazing how quickly they are bouncing back. The repairs that are ongoing are the same as anywhere else around the area. The people are kind and resilient.