Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2023 sur Expedia
Très bien situé.. Belle terrasse avec vue sur le Nile.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk , Gestion de l’hôtel
Dear...... ValuedThank you very much for choosing City Max Aswan Hotel We very much appreciate your rating regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. to provide our team with this exceptional feedback We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
À éviter
Publié le 19 mai 2022 sur HotelsCet hôtel est très mal entretenu ! La propreté laisse à désirer et la maintenance aussi. La clim fonctionnait mal, il y a eu de nombreux soucis électriques qui nous ont obligé à changer de chambre. J’ai appelé en tout 5 fois la réception pour des soucis !! La nouvelle n’était pas adaptée pour 2 et était plus petite. La situation est bien.
Commentaires de Gestion de l’hôtel
18 juin 2022 par Guestrelation Martina Marzouk, Gestion de l’hôtel
Dear Valued
Guest Thank you for taking the time to tell us about your experience at City Max hotel Aswan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At City Max hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards
par un voyageur
Publié le 23 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2021 par guestrelation Martina Marzouk , Gestion de l’hôtel
Dear......
Thank you very much for choosing City Max Aswan Hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. to provide our team with this exceptional feedback We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
Vue sur Corniche
Publié le 5 janv. 2020 sur HotelsBien place sur la corniche, mais avec isolation phonique peu efficace, donc ensemble assez bruyant, personnel sympathique et disponible, petite piscine et terrasse avec vue sur le Nil et sa corniche, breakfast classique et correct, rapport qualite/prix correct
Commentaires de Gestion de l’hôtel
10 févr. 2020 par Relation client Martina Marzouk, Gestion de l’hôtel
Chère....Vue sur Corniche..
Merci beaucoup d'avoir choisi le City Max Aswan Hotel. Nous apprécions beaucoup votre évaluation concernant votre séjour à l'hôtel. Nous sommes ravis de lire que vous avez passé un bon séjour et apprécié votre visite dans notre hôtel. Il est toujours Veuillez me permettre de vous présenter mes plus sincères excuses. À l'hôtel City Max, nous nous efforçons de fournir une expérience de service supérieure à chaque client; par conséquent, vos commentaires sont très importants pour nous. Soyez assuré que nous prenons les mesures appropriées pour résoudre le problème et éviter que cela ne se reproduise. Nous apprécions votre partage de vos préoccupations, et nous espérons que toute l'équipe se réjouit de nous nous réjouissons de vous accueillir à nouveau au City max Hotel Aswan dans un proche avenir. Meilleurs voeux
Relation client
Martina Marzouk
par un voyageur
Publié le 8 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2018 par Reservation Department Citymax Hotel Aswan., Gestion de l’hôtel
Dear Guest ,
Good Day, Thank you so much for choosing our Hotel for your recent stay here in Aswan. We appreciate you taking the time to give your feedback. Your comment is highly appreciated. We will continue to improve more our services as well as our facilities.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Great place - staff are the best!
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk , Gestion de l’hôtel
Dear...... Anne Marie Thank you very much for choosing City Max Aswan Hotel We very much appreciate your rating regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. to provide our team with this exceptional feedback We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Anne Marie
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk, Gestion de l’hôtel
Dear...... TatsuyaThank you very much for choosing City Max Aswan Hotel We very much appreciate your rating regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. to provide our team with this exceptional feedback We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
タバコ臭くて 車がうるさい
Publié le 1 janv. 2024 sur Hotelsナイル川の眺めは良かったです。エジプトだから仕方ないのですが、前の通りの騒音が気になりました。部屋は広いのですが古臭くてタバコの臭いが気になりました
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk, Gestion de l’hôtel
Dear Valued Guest Thank you for taking the time to tell us about your experience at City Max hotel Aswan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At City Max hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. your comment is important to us and will be part of the next plan for renovations, and we look forward to welcoming you again soon. warm greetings, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards
par un voyageur de Naha
Publié le 29 déc. 2023 sur Expedia
夜中に1〜2時間ほど計画停電があり、聞いてなかったので焦りました。それ以外はスタッフも親切で、部屋からナイル川が見えとても良いホテルでした。
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk , Gestion de l’hôtel
Dear...... Hitomi Thank you very much for choosing City Max Aswan Hotel We very much appreciate your rating regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always Please allow me to express my sincerest apologies. At City Max hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that the entire team look forward we look forward to welcoming you back to City max Hotel Aswan again in the near future. Warm Regards
par un voyageur
Publié le 19 déc. 2023 sur Expedia
The hotel was mediocre. We had requested non-smoking rooms but got smoking room. It smelled heavily of cigarette smoke. The view was good. The breakfast was decent
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Guestrelation Martina Marzouk , Gestion de l’hôtel
Dear...... SakthivelNarayanan Thank you very much for choosing City Max Aswan Hotel We very much appreciate your rating regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always Please allow me to express my sincerest apologies. At City Max hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that the entire team look forward we look forward to welcoming you back to City max Hotel Aswan again in the near future. Warm Regards
