2/10 Terrible
Norma
Travelled with family
Feb 4, 2025
Disliked: Staff & service
Norma
Stayed 1 night in Feb 2025
Los Arcos Hotel & Spa
2.0 star property
Atotonilco el Grande hotel in the mountains
Choose dates to view prices
Photo gallery for Los Arcos Hotel & Spa
Reviews
2.02.0 out of 10
Popular amenities
- Spa
- Pet friendly
- Free WiFi
- Laundry
- Housekeeping
Explore the area
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
- Barranca de Metztilan Biosphere ReservePlace, Barranca de Metztilan Biosphere Reserve14 min drive
- Las Truchas ForestPlace, Las Truchas Forest27 min drive
- Duendes MuseumPlace, Duendes Museum29 min drive
Room options
View all photos for Double Room, Mountain View
Double Room, Mountain View
- 23 sq m
- Mountain view
- Sleeps 4
- 2 Double Beds
View all photos for Comfort Single Room
Comfort Single Room
- 23 sq m
- Sleeps 2
- 1 King Bed
Deluxe Triple Room
- 33 sq m
- Sleeps 6
- 3 Queen Beds
About the area
Atotonilco el Grande
In Atotonilco el Grande .At this Atotonilco el Grande hotel, you'll be within 9 miles (15 km) of Barranca de Metztilan Biosphere Reserve and 12 miles (20 km) of Basaltic Prisms of Santa María Regla Park. Prismas Basalticos Waterfall and Las Truchas Forest are within 12 miles (20 km).
What's nearby
- Barranca de Metztilan Biosphere Reserve - 14 min drive - 9.0 km
- Basaltic Prisms of Santa María Regla Park - 25 min drive - 17.6 km
- Prismas Basalticos Waterfall - 26 min drive - 18.0 km
- Las Truchas Forest - 27 min drive - 24.8 km
- Duendes Museum - 29 min drive - 25.9 km
Restaurants
- El Secreto del Socavón - 44 min drive
- Café Sepia - 44 min drive
- Cabaña Las Nubes - 44 min drive
- Taqueria 3 hermanos - 10 min walk
- cocina doña Guille - 17 min walk
About this property
Los Arcos Hotel & Spa
Atotonilco el Grande hotel in the mountains
As a guest of Los Arcos Hotel & Spa, you'll find spa services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.
This Atotonilco el Grande hotel is smoke free.
- 51 guestrooms or units
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- No smoking on site
Los Arcos Hotel & Spa offers 51 accommodations. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
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Property amenities
Family friendly
- Laundry facilities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking options include a garage
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
Room amenities
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Free local calls
- Free long-distance calls
- Laptop workspace
- Phone
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
- Pets are welcome and stay free
- Maximum 1 pets
- Pets cannot be left unattended
- Certain rooms only
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Children and extra beds
- Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
Property is also known as
Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande
Los Arcos Hotel & Spa Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Staff & service