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Mövenpick Hotel Auckland

5.0 star property
5-star luxury hotel near Auckland Ferry Terminal

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Photo gallery for Mövenpick Hotel Auckland

Restaurant
Exterior
Exterior
Deluxe Room, 2 Queen Beds, Ocean View
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

About the area

Auckland

Heart of Auckland.You'll be steps from Auckland Ferry Terminal and within a 10-minute walk of University of Auckland with a stay at this Auckland Central Business District hotel. Also, Sky Tower is within half a mile (1 km) and Auckland Town Hall is within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Queens Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Burgerfuel - ‬1 min walk
  • ‪Ahi. - ‬2 min walk
  • ‪Gochu - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Mövenpick Hotel Auckland

5-star luxury hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 953 reviews
Rating 8 - Good. 254 out of 953 reviews
Rating 6 - Okay. 77 out of 953 reviews
Rating 4 - Poor. 46 out of 953 reviews
Rating 2 - Terrible. 19 out of 953 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Duncan

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, nice and comfy, great view and very tiday
Stayed 2 nights in Nov 2025

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Kieran

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were fantastic and friendly people. Unfortunately for paying $600 NZD per night over a 3 night stay in what was supposed to be a Superior room, we were right in front of the elevator with constant loud guests congregating, the cleaners vacuuming outside our room each morning at 8am, being moved to the other side of the bar at 5pm because they decided to vacuum the area, and either the lowest or second lowest floor which was very loud with traffic etc led to quite a disappointing stay unfortunately.
Stayed 3 nights in Nov 2025

10/10 Excellent

Reece

Stayed 1 night in Nov 2025

10/10 Excellent

david

Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff I met were outstanding.polite, friendly and well trained
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we booked the large Ocean view room. The beds were comfortable, the bathroom large (wish it had more towel racks), and the carpet was soft under our feet. Nespresso machine for morning coffee. Bar was stocked but we didn’t sample it. We refilled our water bottles at the gym. The breakfast buffet (inc fresh fruit juice machine) was top notch, and with panoramic view.
Stayed 4 nights in Nov 2025

6/10 Okay

Patrick

Stayed 1 night in Nov 2025

4/10 Poor

Shunmugam

Stayed 3 nights in Oct 2025

4/10 Poor

Patrick

Travelled with family
the check process was pretty average. never asked if we had stayed there before and didn't explain anything about the hotel. seemed more interested in talking us into paying and extra $120 so we could get an earlier checking time?
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay. 5*
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2025

10/10 Excellent

Lutz

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great stay.

Breakfast was good. Room was clean. Staff has been very helpful, particularly as we needed to change rooms after the first night.
Stayed 5 nights in Oct 2025

8/10 Good

MARIA Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff were helpful and friendly.
Stayed 6 nights in Oct 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Location

Lovely room, free chocolate hour was fabulous, nice coffees in room.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position Downtown, close to all transport, food outlets. great friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Valet parking a bit pricey though
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy-Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kadambari, Lane Cove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public Transport and shopping is on the doorsteps
Stayed 9 nights in Sep 2025

10/10 Excellent

Kuovatisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay and the customer services were amazing. The team were friendly! Thank you so much.
The amazing
Stayed 1 night in Sep 2025

8/10 Good

JACQUELINE

Liked: Cleanliness, property conditions & facilities, room comfort
Central to the city but noisy at night
Stayed 2 nights in Sep 2025