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Waiheke Island Resort

3.5 star property
3.5-star spa hotel near Palm Beach

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Photo gallery for Waiheke Island Resort

Premium Triple Room | Private kitchen
Premium Apartment | Living area
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • Breakfast available

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    ‪10 min walk‬
  • Wild on Waiheke
    ‪5 min drive‬
  • Mudbrick Vineyard
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪109 min drive‬

Room options

View all photos for Premium Triple Room

Premium Triple Room | Living area

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area

Partner Two Bedroom Villa

  • 85 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen

Sea View Studio Apartment

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

View all photos for Scenic View Studio Apartment

1 bedroom, minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Short Stay Room

Short Stay Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Sea View Chalet

Partner Sea View Chalet | Private kitchen

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Waiheke Island

Ostend stay.A stay at this Ostend hotel places you within half a mile (1 km) of Palm Beach and 3 miles (5 km) of Wild on Waiheke. Tantalus Estate and Oneroa Beach are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 10 min walk - 0.9 km
  • Wild on Waiheke - 5 min drive - 4.0 km
  • Oneroa Beach - 6 min drive - 3.6 km
  • Onetangi Beach - 6 min drive - 2.9 km
  • Mudbrick Vineyard - 8 min drive - 5.7 km

Restaurants

  • ‪Te Matuku Bay Oysters - ‬4 min drive
  • ‪Mudbrick Vineyard & Restaurant - ‬9 min drive
  • ‪Stonyridge Vineyard - ‬6 min drive
  • ‪Charlie Farley's - ‬9 min drive
  • ‪Batch Winery - ‬9 min drive

About this property

Waiheke Island Resort

3.5-star spa hotel near Palm Beach
Waiheke Island Resort offers its guests a full-service spa, an outdoor pool, and a hot tub. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Waiheke Island Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Waiheke Island hotel.

  • 24 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

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  • Hot tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 81 reviews
The price is CA $131
CA $152 total
includes taxes & fees
Jul 15 - Jul 16
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Property amenities

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 123 out of 361 reviews
Rating 8 - Good. 149 out of 361 reviews
Rating 6 - Okay. 54 out of 361 reviews
Rating 4 - Poor. 24 out of 361 reviews
Rating 2 - Terrible. 11 out of 361 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cass

Stayed 2 nights in Mar 2025

4/10 Poor

MA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two day stay

This place looked amazing online but in reality it is extremely run down, not well kept and in need of some serious repairs and maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Joanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great use of the pool and easy parking. Comfortable bed and black out curtains. Couch however was disgusting full of stains that we actually had to put the cushions down to sit on them. The floor is needed for a good hot water mop. No hand soap. There were plates but unfortunately no bowls. Only spent one night there so did not bother chasing up after all this. But overall accom is nice, great location. Comfortable bed and easy check in and great use of pool. Just need thorough cleaning.
Stayed 1 night in Mar 2025

4/10 Poor

Rachael

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Bassam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy, high standard units.
Stayed 1 night in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Great location, old but refurbished and very clean. Shower pressure was great despite from on site water tank on an island with scarce water supply. Swimming pool small but deep so great for cooling down and underwater swimming.
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful view and wonderful staff. Spacious room, air conditioning was loud and no screens so we were hot at night. Could hear people walking in room above us at night. Far from other restaurants and town so take taxis or walk/bus options if you don’t have a car.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience from room to dining. People were great and easy to interact with staff.
Stayed 3 nights in Feb 2025

8/10 Good

Maina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le logement est propre, confortable, quoique bruyant lorsque vous avez des logements au dessus de vous, vous entendez les pas des occupants et l'accès est assez sportif vous devez desdendre des escaliers avec vos valises. Assez loin du centre ville, il vaut mieux avour une voiture Sinon le site est beau.
Stayed 1 night in Feb 2025

8/10 Good

Margaretha

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Bevan

Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities and stunning views

Really enjoyed our stay, received a warm welcome with complimentary glass of bubbles at the bar. Unit was modern, spacious and clean. Had a nice patio with a sea view. Loved having the option to use the pool and a restaurant on site, which is rare in Waiheke. Food was amazing and staff really lovely. Will definitely book again.
Stayed 1 night in Jan 2025

6/10 Okay

Carol

Liked: Staff & service
Great place to stay
Stayed 13 nights in Jan 2025

4/10 Poor

Alexa

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
we feel like we are not valued as guest. The unit was not clean. there was cockroach when we open the menu book. the floor is dusty. the furniture outdoor was in bad shape. Pillows were ripped- probably due to old age. I dont usually write reviews but the experience we had was bad that it will not be fair for other people if the resort will not know about this feedback.
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Rachael

Liked: Cleanliness

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Four stars on average probabily speaks well for the most part ,that we would happy to stay again. The oven inside could have been cleaner ? the bench top had a burn from a hot pot which in hindsight could be blamed back on us, overall it was tidy and clean, and im not really expecting to get a call about the burnt bench top?
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good propert easy acess to buses and close to beach.
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and fabulous views. We were in a property at the bottom of the complex which was a little disappointing as meant a real hike up a very steep hill to the amenities but on the whole, we had a nice stay. Restaurant was expensive so we didn’t eat here.
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Stayed 3 nights in Jan 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view and bird life area our villa. The villa was lovely, clean and warm.
Stayed 4 nights in Jan 2025

4/10 Poor

Pauline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the Short Stay room to the Scenic Studio which was such a lovely start. Beautiful driveway and walk up to the resort. Check in and checkout super easy. The pool and deck area is lovely to sunbathe in. Our room was quite nice and comfortable. Only negative was the cleanliness which could be improved slightly. Some brown marks on the ceiling and dust bunnies hanging around, the cutlery and cups were a bit dusty and water stained. Overall though, the room was nice (could do with some modernising) and we loved the balcony.
Stayed 1 night in Jan 2025

8/10 Good

Kendal, Kanata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has great views of the sea. Just beware there are many stairs to get to some units. Ours was 104 stairs to the restaurant, pool and restaurant. The restaurant food and service is excellent.
Stayed 2 nights in Jan 2025