Waiheke Island Resort

3.5 star property
3.5-star spa hotel near Palm Beach

Choose dates to view prices

Photo gallery for Waiheke Island Resort

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Premium Two Bedroom Villa
Exterior
Scenic View Studio Apartment | Bathroom
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Popular LocationPalm Beach7 min walk
  • Popular LocationOnetangi Beach8 min drive
  • Popular LocationMudbrick Vineyard9 min drive

Room options

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Partner Two Bedroom Villa

  • 85 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Sea View Studio Apartment

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Two Bedroom Villa

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

Scenic View Studio Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Short Stay Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Waiheke Island

Ostend stay.A stay at this Ostend hotel places you within half a mile (1 km) of Palm Beach and 3 miles (5 km) of Wild on Waiheke. Tantalus Estate and Oneroa Beach are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 7 min walk
  • Oneroa Beach - 6 min drive
  • Cable Bay Vineyard - 8 min drive
  • Onetangi Beach - 8 min drive
  • Mudbrick Vineyard - 9 min drive

Restaurants

  • Mudbrick Vineyard & Restaurant - 9 min drive
  • Charlie Farley's - 9 min drive
  • Tantalus Estate Vineyard - 7 min drive
  • Wai Kitchen - 7 min drive
  • Batch Winery - 9 min drive

About this property

Waiheke Island Resort

3.5-star spa hotel near Palm Beach
Waiheke Island Resort offers its guests a full-service spa, an outdoor pool, and a spa tub. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Waiheke Island Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Waiheke Island hotel.

  • 24 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: NZD 9.5-24.5 per person
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Spa tub
  • Yoga classes

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Outdoor space

  • Deck or patio

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 9.5–24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 274 reviews" "
Rating 8 - Good. 117 out of 274 reviews" "
Rating 6 - Okay. 45 out of 274 reviews" "
Rating 4 - Poor. 18 out of 274 reviews" "
Rating 2 - Terrible. 10 out of 274 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Sudhir

Stayed 2 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
We were supposed to have an ocean view room and it had Nothing to speak of …!!! No restaurant No yoga! Very unhappy with what the site had shown .
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly accommodating staff. The food in the restaurant was delicious!!
Stayed 1 night in Jan 2024

4/10 Poor

Sagar

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Juzer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very helpful anserwing all my queries patiently.
Stayed 2 nights in Jan 2024

8/10 Good

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the privacy and quietness and clean fresh unit we stayed in. The steps down were a little steep to access unit re being in our 70's. The dining area was lovely with great outlook. there was an awful outside light on the unit next door which shone directly into our windows at night. It would be better if it didn't stay on all night but was sensor only and switched off when no one entering the units during the night. Other than that it was a nice stay and perfect for our needs.
Stayed 2 nights in Dec 2023

4/10 Poor

yoko

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Mama

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
The island and resort are a stunning setting. The cocktails were good and the staff were friendly but unable to handle complaints. I room was on a very steep hill down from and therefore back up to reception and pool area. The room was clean and spacious but very dated. WiFi was adequate and balcony had beautiful views. Being a bank holiday weekend, the resort hosted a loud party by the pool. The pool area needs maintenance and the spa was dirty. We paid over NZ$100 to use the private hottub but they brought us the Prosecco included in the price and left it unopened some way from us. The private hot tub had also been used by some off the party guests so it got cold quickly. The pool area changing rooms were also dirty the next morning at 11:30. When we complained the staff just shrugged. Apparently breakfast was included on Sunday if you stayed on Saturday night but we weren’t told this until Monday on checkout. They did give us breakfast instead on Monday but only a choice of 3 basic things with no coffee included which we had to pay extra for. I would come back to the island but not this hotel.
Stayed 2 nights in Oct 2023