Hyatt House Augusta Downtown

3.5 star property
3.5-star hotel in Downtown Augusta

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Photo gallery for Hyatt House Augusta Downtown

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)
Lobby
Terrace/patio
Front of property - evening/night
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Gym
  • Laundry

Explore the area

Map
1268 Broad St, Augusta, GA, 30901
  • Augusta Convention Center
    ‪7 min walk‬
  • Augusta Riverwalk
    ‪7 min walk‬
  • Bell Auditorium
    ‪14 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

  • 72 sq m
  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

  • 70 sq m
  • Sleeps 8
  • 1 Queen Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Augusta

Downtown Augusta stay.At this Downtown Augusta hotel, you'll be within a 5-minute walk of Sacred Heart Cultural Center and Springfield Village Park. Gensheer's Studios & Gallery and Augusta Convention Center are also within half a mile (1 km).

What's nearby

  • Augusta Convention Center - 7 min walk - 0.7 km
  • Augusta Riverwalk - 7 min walk - 0.7 km
  • Bell Auditorium - 14 min walk - 1.2 km
  • Augusta University Medical Center - 15 min walk - 1.3 km
  • Augusta National Golf Club - 6 min drive - 6.7 km

Getting around

  • Augusta Regional Airport (AGS) - 14 min drive

Restaurants

  • ‪The Boll Weevil Cafe - ‬12 min walk
  • ‪Sole Augusta - ‬5 min walk
  • ‪Knuckle Sandwiches - ‬3 min walk
  • ‪Nacho Mama's Burritos - ‬7 min walk
  • ‪Farmhaus Burger - ‬2 min walk

About this property

Hyatt House Augusta Downtown

3.5-star hotel in Downtown Augusta
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Hyatt House Augusta Downtown also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3.5-star Augusta hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt House Augusta Downtown offers 100 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Hotel
Hyatt House Augusta Augusta
Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Downtown Augusta
Hyatt House Augusta Downtown Hotel Augusta

Hyatt House Augusta Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 772 reviews
Rating 8 - Good. 130 out of 772 reviews
Rating 6 - Okay. 48 out of 772 reviews
Rating 4 - Poor. 27 out of 772 reviews
Rating 2 - Terrible. 23 out of 772 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa, gainesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Lanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charnelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite, rooms were clean and easy to get to downtown.
Stayed 1 night in Feb 2025

2/10 Terrible

Ali, Daniel Island

Worse hotel I have ever stayed
Stayed 11 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went Post-Helene. Staff was very friendly and the rooms are a great size! We enjoyed our stay! Rooftop Bar/ Restaurant was a plus!! Loved the local coffee shop as well.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Worst they have done

Wrong room assigned after they changed it at check in Room was dirty with moldy almonds on the floor Hotel is normally top notch and always clean. Maybe just a bad day for them but it was Definatley bad this time Normally much better
Stayed 1 night in Feb 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, room comfort

Very thin walls

The staff were nice and professional. A major drawback is that the walls were very thin. I could clearly hear the TV and phone calls in a room next to me, as well as someone coughing and vomiting in the room on the other side of me. I’ve not had this much audibility in any hotel stay prior to my stay here.
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Keturah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay. Beds were hard and sheets were scratchy. No internet TV.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

10/10 Excellent

Shaheim

Stayed 1 night in Feb 2025

10/10 Excellent

Sherry E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly friendly and helpful staff. Very comfortable and clean room. Breakfast was also really good with lots of variety.
Stayed 1 night in Feb 2025

8/10 Good

cathy

Stayed 1 night in Jan 2025

10/10 Excellent

Richard Earl Piger

Stayed 2 nights in Feb 2025

6/10 Okay

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff!!

The hotel is beautiful!! Services were excellent. Everything was wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in with competent staff. Based on appearance, this is a seemingly new/newly renovated property. Very clean and comfortable room, decent gym. Breakfast was the only downside, food was ok at best.
Stayed 1 night in Jan 2025

10/10 Excellent

Candice

Stayed 1 night in Jan 2025

10/10 Excellent

Edsel W

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanissa, Graniteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To walk in and see a smiling face such as David was refreshing! His energy exudes that he loves him job. Excellent customer service! With that said…..the TVs need to be upgraded. It was very disappointing that the tv’s are old and I could not watch Netflix, HULU, etc. Also the heat and air system is pretty loud when it kicks on, which kept me awake most of the night.
Stayed 1 night in Jan 2025