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Aiden Austin City Hotel

4.0 star property
4-star hotel near Lady Bird Lake

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Photo gallery for Aiden Austin City Hotel

Restaurant
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, South Congress Avenue
    ‪17 min walk‬
  • Place, Lady Bird Lake
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Austin

South Congress stay.With a stay at this South Congress hotel, you'll be within 2 miles (3 km) of Lady Bird Lake and 6 miles (10 km) of Governor's Mansion. Texas State Capitol and Zilker Park are also within 6 miles (10 km).

What's nearby

  • St. Edward's University - 15 min walk - 1.3 km
  • South Congress Avenue - 17 min walk - 1.5 km
  • Lady Bird Lake - 1 min drive - 2.3 km
  • Rainey Street - 3 min drive - 3.8 km
  • South First Street - 3 min drive - 2.3 km

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Machi Sushi - ‬1 min walk
  • ‪P. Terry's Burger Stand - ‬9 min walk
  • ‪El Jacalito - ‬16 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Aiden Austin City Hotel

4-star hotel near Lady Bird Lake
Aiden Austin City Hotel offers its guests a children's pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1153 out of 1697 reviews
Rating 8 - Good. 334 out of 1697 reviews
Rating 6 - Okay. 133 out of 1697 reviews
Rating 4 - Poor. 41 out of 1697 reviews
Rating 2 - Terrible. 36 out of 1697 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is always nice and the staff are very friendly. My kids love the pool and the breakfast buffet!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close Proximity to everything- would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Quick Check In
Stayed 2 nights in Sep 2025

8/10 Good

Thi-Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était propre mais relativement petite par rapport à ce que nous avons eu l'habitude d'avoir. Le staff était aimable. Le petit déjeuner était bien fourni.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linzzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Moise

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Stayed 1 night in Sep 2025

8/10 Good

Jedidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Azucena, kinwood

Stayed 1 night in Aug 2025

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Only one restaurant on premises Japanese Restaurant. It was god however.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of my favorite hotels! Yes it’s an older property but everything was well maintained and the amenities were awesome! We especially loved the nespresso machine that could make us hot chocolate or lattes on demand! And the sushi restaurant attached was 5 star. We are definitely coming back asap!
Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Staff & service, amenities
I've stayed here many times and never really had an issue, but this time I noticed a damp, moldy smell in my room and there was a cockroach that I had to kill. Common for Austin in the summer, especially after a rain, but you should expect the hotel to show it's age. Always great staff and service and the new all-you-can-eat sushi bar was pretty solid for the price. Great HH prices on the weekend, so worth checking out if you're on a budget for cheap drinks and decent sushi, noodles, apps, and tempura.
Stayed 2 nights in Aug 2025

10/10 Excellent

priscilla, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sushi place in the hotel
Stayed 2 nights in Jun 2025

8/10 Good

Emely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba muy céntrico de lugares para comer también había un restaurante al lado del hotel de sushi siempre estaba lleno. La piscina muy bien . En cuanto a mi cuarto para abrir y cerrar la puerta se necesita hacer algo de fuerza pero en general muy bien ,me yo me volvería a quedar ahi
Stayed 2 nights in Aug 2025

6/10 Okay

Amy Marie

Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Weatherford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable beds, quiet and perfect for my stay in Austin.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a bit a small- but other than that staff, amenities and property were great! Definitely updated, but felt like the Austin I knew from 15-20 years ago. The pool is GREAT!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a cleaned-up version of your review: We booked one night for a staycation, and it was perfect! The décor was beautiful, the bed was super comfortable, and we just stayed in and relaxed. Ordering dinner from the hotel’s restaurant was so convenient. 10/10 recommend and we’ll definitely be back for our next staycation!
Stayed 1 night in Aug 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

It was excellent!!! Love the down pillows and bedding. Slept like a baby
Stayed 1 night in Aug 2025