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Candlewood Suites Austin N - Cedar Park by IHG

2.5 star property
Hotel near H-E-B Center in Cedar Park

Choose dates to view prices

Photo gallery for Candlewood Suites Austin N - Cedar Park by IHG

Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
1100 Cottonwood Creek Trail, Cedar Park, TX, 78613
  • Austin Steam Train Association Museum
    ‪2 min drive‬
  • H-E-B Center
    ‪3 min drive‬
  • Lakeline Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds, Accessible (Transfer Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds, Accessible (Roll-In Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cedar Park

In shopping district.You'll be within half a mile (1 km) of Cedar Park Regional Medical Center and 2 miles (3 km) of The Crossover with a stay here. Austin Steam Train Association Museum and H-E-B Center are also within 2 miles (3 km).

What's nearby

  • Cedar Park Regional Medical Center - 10 min walk - 0.9 km
  • Austin Steam Train Association Museum - 2 min drive - 2.6 km
  • H-E-B Center - 3 min drive - 3.0 km
  • The Crossover - 3 min drive - 3.8 km
  • Lakeline Mall - 5 min drive - 9.0 km

Getting around

  • Lakeline Station - 12 min drive
  • Austin Station - 23 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chuy's Tex-Mex - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Candlewood Suites Austin N - Cedar Park by IHG

Hotel near H-E-B Center in Cedar Park
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Austin N - Cedar Park by IHG. Self parking is free. You'll have access to the outdoor pool at a partner property.

This Cedar Park hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 37 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Candlewood Suites Austin N - Cedar Park by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • DVD player
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Austin N
Candlewood Suites Austin N Aparthotel
Candlewood Suites Austin N Aparthotel Cedar Park
Candlewood Suites Austin N Cedar Park
Candlewood Suites Austin N Cedar Park Aparthotel

Candlewood Suites Austin N - Cedar Park by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 453 reviews
Rating 8 - Good. 123 out of 453 reviews
Rating 6 - Okay. 42 out of 453 reviews
Rating 4 - Poor. 27 out of 453 reviews
Rating 2 - Terrible. 26 out of 453 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in the gentleman at the front desk was not helpful and very short with us. They dont have ice, and the ice machines in rooms didnt work. We had 10 rooms, all 10 were dirty even coffee pots had nasty dried on coffee grounds in them. We had nasty black curly hair in multiple showers and in beds. We asked for extra towels to shower, we were informed that there were no extras to be had. Water in showers would only get luke warm and cooled off quickly after that. Extremely loud through the night we had multiple parents having to ask for assistance with the noise through the night. This was a very gross and stressful stay. I would expect this from a cheaper motel.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family, Business traveller
Liked: Staff & service
Someones large toenail clippings were on the carpet, shower curtain not long enough so floods the floor, spider on the bed, hair under the pillow case, light above oven pulled out and inoperable, bathroom sink drained super slow, badly stained hallway carpets, blood on floor in elevator, lawn crew started early Saturday morning working on the landscaping, looked nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Stevan

Stayed 2 nights in Jan 2025

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Justin

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor customer service

We paid for the one bedroom suite with the intention that one of us would stay in the bedroom and one in the living area. We got to the room, it was a regular room. When we asked the front desk, they said they had to move us. My friend arranged to stay elsewhere so I ended up by myself. I went back to the front desk and asked if they were going to refund us for the room difference. They said they couldn’t refund us, but they could move me to the correct room. Why didn’t they offer that right away!!?! I ended up having to pay the entirety of the room since my friend didn’t stay, plus they charged us an extra guest fee.
Stayed 2 nights in Jan 2025

8/10 Good

Tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks a latte

I’d like to thank the staff for being so professional. My mom came down for me to have back surgery and she enjoyed her stay and so did I the nights I stayed there after surgery. Very comfortable bed and clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice extended stay hotel that was very spacious. Nothing fancy. TV was very small but we didn't use it so it didn't matter. Kitchen seemed decently appointed
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Hotel had a strange odor inside. Booked a suite with a king and was put in a suite with a queen. They did fix this. Got to the new room and still a strange smell in the room. Side table next to the bed had not been cleaned (had a sticky bottle ring on it), sheets and pillows had an odor to them as well. AC would not get colder than 72 in the room. They claim they are under renovations but I did not see anything. Definitely would not stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Queen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Crystal

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Drain in tub did not work, notified front desk. Said it would be resolved next day. Was not resolved. There was random strands of hair in bath tub, bathroom sink, and on sheets and pillows. Mold in the restroom cabinet so bad it was breaking apart. There were also roaches in the restroom. I notified front desk they just apologized. I was very disappointed and kind of shocked.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

C-

Old hotel. Furniture in room was very old, stained and did not want to sit on it. No breakfast or place to sit in the lobby with everything torn up to eventually remodel.
Stayed 2 nights in Oct 2024

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities
Room was "sold" and we didn't have one. They said Expedia was at fault. Service was terrible. Poor experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold Everywhere!

This hotel has a huge mold problem. Please look at the pictures before you decide to stay. We talked with the manager to help us and they refused to work with us. My wife had to clean the bathrooms!
Stayed 2 nights in Oct 2024

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had mold in our bathroom and our room smelled of mold and the faucet in the tub had a constant flow of water. We told the front desk, they didn’t have any available rooms to move us to so they gave us a small credit.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tammy

Stayed 2 nights in Sep 2024

8/10 Good

Adali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanna

Stayed 1 night in Sep 2024

4/10 Poor

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs to be cleaned!! I dont think the carpet has been vacuumed in the last several years. It will help with the smell!! Location is convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property for a month. She has been great so far.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leska Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2024

2/10 Terrible

Desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No go for me

I arrived and as soon as I got in saw how dirty it was. I gut to my room and same thing. I met someone in the elevator and he said he was leaving because of it being dirty. After I left my room with my trolley of baggage’s, the gentleman said uh oh. The manager got me into the much cleaner nicer place next door holiday in express.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

Came here to stay for a wedding nearby. Decent sized room. But musty smell and a HUGE ROACH in our room. Uncertain if our sheets were clean. Would’ve stayed at another hotel but did not have enough time to figure things out. Even brought up the cockroach issue to the front and the guy just looked at me like, “Yea so what?” I would NOT RECOMMEND staying here.
Stayed 2 nights in Jun 2024

4/10 Poor

SCOTT

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not return

Broken glass on floor, dirty ceiling fan that fell onto bed when turned on, tv that not all channels worked in bedroom, poor assortment of dish ware, ice maker in freezer did not work, no ice machine on property had to go to store, broken exercise bike, missing some weights in workout room, dirty floors throughout hallways.
Stayed 2 nights in Jun 2024