See all properties

Hotel and SPA Crystal

5.0 star property
5-star ski-in/ski-out hotel with 2 indoor pools

Choose dates to view prices

Photo gallery for Hotel and SPA Crystal

Front of property - evening/night
Lounge
Superior Triple Room
2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Didveli Funicular Railway, Borjomi, 1204
  • Place, Didveli Ski Area
    ‪14 min walk‬
  • Place, Amirani's Park
    ‪3 min drive‬
  • Place, Bakuriani Ski Area
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the area

Borjomi

Mountain getaway .Within 2 miles (3 km) of this Borjomi hotel, you'll find Didveli Ski Area and Amirani's Park. Ski and Grasski Track and Cathedral of the Savior's Nativity are also within 3 miles (5 km).

What's nearby

  • Didveli Ski Area - 14 min walk - 1.2 km
  • Amirani's Park - 3 min drive - 1.8 km
  • Bakuriani Ski Area - 8 min drive - 5.7 km
  • Borjomi Central Park - 32 min drive - 27.9 km
  • Borjomi-Kharagauli National Park - 45 min drive - 33.4 km

Getting around

  • Bakuriani Train Station - 13 min drive

Restaurants

  • ‪cafe aspen - ‬6 min walk
  • Skyline Cafe
  • ‪De Novo - ‬3 min drive
  • ‪Georgian Flavour - ‬4 min walk
  • ‪Taverna - ‬3 min drive

About this property

Hotel and SPA Crystal

5-star ski-in/ski-out hotel with 2 indoor pools
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel and SPA Crystal helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a sauna, and a fitness center. Self parking is free.

This 5-star Borjomi hotel is smoke free.

  • 33 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel and SPA Crystal offers 33 accommodations with DVD players and minibars. Rooms open to balconies. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Exterior
Crowne Plaza Borjomi by IHG
Borjomi
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 151 reviews
The price is CA $183
CA $216 total
includes taxes & fees
Jun 21 - Jun 22
Crowne Plaza Borjomi by IHG

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
  • Bar/Lounge
  • Children's club
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GEL 100.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GEL 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Frequently asked questions

Does Hotel and SPA Crystal have an airport shuttle?

Airport shuttle services are not available at Hotel and SPA Crystal.

Does Hotel and SPA Crystal offer free breakfast?

Hotel and SPA Crystal offers free buffet breakfast every day from 9:00 AM to 10:30 AM.

Is there a casino at Hotel and SPA Crystal?

No, there is no casino at this hotel.

What time is check-in at Hotel and SPA Crystal?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hotel and SPA Crystal?

This hotel offers free self parking.

Does Hotel and SPA Crystal have a pool?

Hotel and SPA Crystal features 2 indoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.The pool is closed seasonally each year from January 1 to December 31.

Does Hotel and SPA Crystal have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be closed seasonally each year from January 1 to December 31.

Does Hotel and SPA Crystal have a spa?

This hotel has a spa, which features hydrotherapy, body treatments, and aromatherapy.

How close is Hotel and SPA Crystal to downtown Borjomi?

Hotel and SPA Crystal is 1.5 mi away from Bakuriani.

Hotel and SPA Crystal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHANDRASEKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Very neat and clean, good location and breakfast.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice, clean and comfortable the hotel. If you ski ,especially with kids, it’s your place. All the resort is very well planned, ski slopes are very easy to access, skating rink is just steps from the hotel. Big and nice restaurants are down and up. The breakfast was tasty and diverse. I highly recommend the Crystal hotel.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Lasha

Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.
Verified

8/10 Good

Oznur

Liked: Cleanliness, amenities
Otel temizdi, Resepsiyonda duran bir bey ve bir hanımefendi son derece kaba, hiç yardımsever değildi, Özellıkle spa dan çok memnun kaldık. 2 gün üst üstte masaj yaptırdık.
Bahçe
Akşam yemeği otelde
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Ali Halit

Liked: Cleanliness, room comfort
Disliked: Staff & service

Otel iyi hizmet kötü

Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Hizmet Sektörü

Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities

Ура! Полноценный отзыв!

Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski Bakuriani

Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019
Verified

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019