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Bernstein Schlosshotel Ballenstedt

4.5-star hotel with a golf course, connected to a shopping center

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Photo gallery for Bernstein Schlosshotel Ballenstedt

Lobby
Golf
Indoor pool
Sauna
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Schlossplatz 1, Ballenstedt, ST, 06493
  • Place, Harz-Saxony-Anhalt Nature Park
    ‪1 min walk‬
  • Place, Ballenstedt castle park
    ‪1 min walk‬
  • Place, Quedlinburg Old Town
    ‪15 min drive‬
  • Airport, Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪29 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Plus)

Superior Double Room (Plus)

Superior Double Room (Plus)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Ballenstedt

Close to shopping.Within a 5-minute walk of this Ballenstedt hotel, you'll find Harz-Saxony-Anhalt Nature Park and Ballenstedt castle park. Schloss Meisdorf Golf Club and Stiftskirche St Cyriakus are also within 6 miles (10 km).

What's nearby

  • Harz-Saxony-Anhalt Nature Park - 1 min walk - 0.0 km
  • Ballenstedt castle park - 1 min walk - 0.1 km
  • Quedlinburg Old Town - 15 min drive - 13.1 km
  • Quedlinburg Christmas Market - 16 min drive - 13.8 km
  • Harz National Park - 47 min drive - 65.4 km

Getting around

  • Quedlinburg Station - 19 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt) - 35 min drive

Restaurants

  • ‪Waldgaststätte Felsenkeller - ‬14 min drive
  • ‪Cuore Di Panna - ‬12 min walk
  • ‪Restaurant Kassner - ‬15 min walk
  • ‪Subway - ‬13 min drive
  • ‪Torten Lust - ‬14 min drive

About this property

Bernstein Schlosshotel Ballenstedt

4.5-star hotel with a golf course, connected to a shopping center
Bernstein Schlosshotel Ballenstedt offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and laundry facilities are also featured at the luxury Bernstein Schlosshotel Ballenstedt. For a fee, parking is available.

This 4.5-star Ballenstedt hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Built in 1997
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Bernstein Schlosshotel Ballenstedt offers 49 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Ballenstedt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 3 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole golf course
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Uncovered self parking fee: EUR 3 per day (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Hotel
Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Ballenstedt Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Hotel Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel
Van der Valk Schlosshotel Grosser Gasthof
Bernstein Schlosshotel Ballenstedt Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel Ballenstedt

Bernstein Schlosshotel Ballenstedt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 151 reviews
Rating 8 - Good. 62 out of 151 reviews
Rating 6 - Okay. 20 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Beautiful hotel.

Lovely!
Stayed 1 night in Nov 2024

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed with the check in procedure - especially that I had to re-park my car. (while another car on a similar parking place remained...) The staff was not bad - friendly in the typical German manner. That was ok for me but my friends felt a bit mistreated.
Stayed 1 night in Aug 2023

4/10 Poor

expedia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
People at reception don't speak English. Restaurant service was bad and food bland.
Stayed 1 night in Sep 2020

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay but not as advertised

Hotel seems visually nice and pleasant, swimming pool and sauna are amazing and most of the personnel make you feel welcome. However there are a number of issues that I'm not so pleased with. First of all, the view out the window is at a construction site, totally spoiling the promised castle scenery. When I asked a waiter if perhaps they have their food menu in English or other language, as we couldn't really understand entirely what was on it, he looked at me and angrily replied "No". It's not a big deal but certainly didn't help the hotel's image. Then, as I was making the booking, there was a large number of things that were listed, which just didn't exist: * Cable TV had a list of international channels but only local German ones work. * It said there'd be a fireplace in the room. According to the receptionist, none of the rooms in the hotel have a fireplace. * There just is no minibar in my room. Just a small empty fridge. It clearly stated there'd be one. * No adjoining room. In the picture, when I was making the booking, it clearly showed a bedroom and an adjoining living room. Not really that big of a deal but when you pay for all those things and don't get them, it really feels as if I was led on. The receptionist said that she has no idea why those things were listed on Hotel.com, as they don't exist in their hotel. She contacted her manager over the phone, who wasn't even interested in this.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception unfriendly

A good hotel but the receptionists were uniformly unfriendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Van der Valk Sshlosshotel Grosser Gasthof

A very pleasant place to have a few restful days. The breakfast was excellent however I feel that the dinner menu could be expanded, the choices being limited for a stay longer than2/3 days. It would greatly improve thing if the disabled car parking places were located opposite the hotel entrance instead of being outwith the perimeter.

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joachim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Wochenende

Stayed 2 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Linus

Travelled with partner
Liked: Cleanliness, staff & service
Super nettes Personal, das Hotel selbst ist sagen wir mal Gut fotografiert…
Stayed 1 night in Jul 2024

10/10 Excellent

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Personnel très agréable, bon petit déjeuner, le parking proche de l'hôtel est peu cher, la piscine était fermée car son chauffage était en panne! Bon emplacement.
Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zimmer, Frühstück sehr gut
Stayed 1 night in Oct 2022

8/10 Good

leon

Stayed 1 night in Oct 2022

10/10 Excellent

Siegbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wirklich empfehlenswertes Hotel, wenn man die Ruhe mag
Stayed 1 night in Sep 2022

8/10 Good

Ulla

Stayed 3 nights in Sep 2022

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Mik Harbhajn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Franziska, Heidelberg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eine noble Unterkunft. Ein schön hergerichtetes Frühstücksbuffett mit zuvorkommender Bedienung. Wenig Steckdosen im Zimmer. Leider war es durch Veranstaltungen (einen Abend im Foyer eine Abschlussfeier, am 2. Abend eine Hochzeitsfeier) unruhig im Haus. Die Rezeption war nachts nicht besetzt. Hinweise auf die Lärmbelästigung konnten nicht abgegeben werden. Bei der nachträglichen Beschwerde über die Abschlussparty war die Rezeptionistin sehr entgegenkommend und freundlich. Der Hotelparkplatz ist relativ klein (ca. 10 Stellplätze). Direkt nebenan ist ein großer öffentlicher Parkplatz, der für 3€ pro Tag eine gute Alternative ist. Der Schlossgarten lädt zum Spazieren ein. Der Ort ist eher ruhig und beschaulich.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gertraud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal sowohl an der Rezeption als auch im Restaurant
Stayed 1 night in Jun 2022