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Douglas Fir Resort and Chalets

3.0 star property
3-star ski condo near Upper Hot Springs

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Loft in Lodge | In-room dining
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Parking included

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff National Park Information Centre
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

Near the slopes.Your stay at this Tunnel Mountain District condo places you within 2 miles (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 miles (5 km).
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Surprise Corner - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 3 min drive - 1.4 km
  • Banff National Park Information Centre - 3 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Canada - ‬14 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star ski condo near Upper Hot Springs
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,647 reviews
The price is CA $139
CA $155 total
includes taxes & fees
Nov 26 - Nov 27
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1441 out of 3883 reviews
Rating 8 - Good. 1448 out of 3883 reviews
Rating 6 - Okay. 604 out of 3883 reviews
Rating 4 - Poor. 271 out of 3883 reviews
Rating 2 - Terrible. 119 out of 3883 reviews

Reviews

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good 👍
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
On arrival we were greeted by a polite lady who gave us free bus passes and staff were helpful in bringing a travel cot to the room efficiently. All staff dealt with had great communication. This was let down by the cleanliness and disrepair of the property; bug screen hanging off so we could not sit on the balcony due to fear of breaking the bug screen. The window in the top bedroom was unable to open meaning the room was terribly hot so a good night sleep was difficult. This window was being held together with what looked like gaffer tape. On top of the kitchen cupboards it was black with dust, dirt and dead flies, this was visible from the upstairs bedroom. The bathroom had items such as a plaster and bobby pin left on the floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Vijayakar, St. Adolphe

Disliked: Cleanliness, amenities, property conditions & facilities
Not as shown in the pictures
Stayed 3 nights in Aug 2025

10/10 Excellent

Yao

Everything was great
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The bungalows were nice and clean, kitchenettes were somewhat short on cutlery/glassware to not be constantly washing. Housekeeping came at 9 am but did not return when we had not left yet or offer too so was making trips to desk for coffee/shampoo. Good value but a few detractions from a great experience.
Stayed 5 nights in Aug 2025

4/10 Poor

Rona

Travelled with family
Disliked: Cleanliness, room comfort

Catfish hotel

The room was dirty, drawers missing from cabinet. Limescale in bath. Skylight would not shut. Unless you are tall could not get to safe and then could not open fully. Noise of other guest unbearable.
Stayed 2 nights in Aug 2025

2/10 Terrible

YING

Disliked: Cleanliness, property conditions & facilities
old and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lucas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised. First thing people will say is that it’s outdated. We were fine with it. It added to the feeling of being in the mountains. Great option for the free bus downtown to Banff. Nice walking and hiking trails near by. Great play area for kids. Pretty awesome we even saw elk and deer from our room.
Stayed 3 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities
Good size room with the loft. The rooms are nice, but could use some upgrades. Little things like new bedding would make the stay that much better! The balcony was dirty with only 1 plastic white chair but we were able to stand on it and watch some elk. Overall, we liked the room, proximity to town, bus stop right out front. We would definitely return!!
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Covered parking, we received free bus tokens into town.
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Liked: Property conditions & facilities
Property was in an excellent location.
Stayed 9 nights in Aug 2025

8/10 Good

Wenping

Travelled with family
Liked: Cleanliness
That hotel is old. But they have everything you need. Little far away from banff town, at least 30 minutes walk. Shuttle bus station just across from hotel. But town shuttles can not be counted, always delayed
Stayed 2 nights in Aug 2025

6/10 Okay

Jocelyn

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
It is extremely dated. The entire property is in need of a renovation. The room looked like it had furniture and bedding from 40+ years ago.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Noreen

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
beds are old and unbcomfortable - but kitchem and space is amazing large lots of room
Stayed 2 nights in Aug 2025

10/10 Excellent

Sueko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old buildings, but they kept the room very clean. Liked the mountain views from the room. Peaceful. Easy access to downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lu, Nashville

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Niken

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Property is old and dated.
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Travelled with family and small children
Liked: Cleanliness
Really quiet and beautiful surroundings. Nice to get a break from the busy downtown area.
Stayed 3 nights in Aug 2025

6/10 Okay

Hal

Disliked: Cleanliness, property conditions & facilities
The property is very old and dated, rooms are clean but carpets are clearly worn and dirty. Entire property is in need of upgrading, at the very least, new flooring and wall paint.
Stayed 1 night in Aug 2025

2/10 Terrible

Garry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only queen size bed with large, uncomfortable divot in the middle. Hallway carpet looked ancient and not evidently steam cleaned any time recently. Banff is expensive in general but this place is way overpriced! Kitchen cupboards were old and some didn’t close properly. Coffee table was chipped and looked like top had been glued on off-centre. Drapes couldn’t be overlapped to keep patio light out. Cleaning staff seem to have done pretty good job with the suite itself. Water park looked nice and apparently where owners put bulk of investment. Counter staff and check-in experience were fine. Would not return here or recommend to friends.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old. Could use some love and care. Dirty vents and tape holding things together. Door handle in bathroom broken. Slide area cool For kids but again old and visibly dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Ric Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Location and water park are awesome
Stayed 2 nights in Aug 2025