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Douglas Fir Resort and Chalets

3.0 star property
3-star ski condo near Upper Hot Springs

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Outdoor spa tub
Loft in Lodge | In-room dining
42-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed With Sofa Bed, Kitchen

In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed With Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Loft In Lodge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft In Lodge

  • Sleeps 6

View all photos for Loft, 1 Bedroom On The Upper Level Of Fourplex Unit

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom On The Upper Level Of Fourplex Unit

  • Sleeps 6

View all photos for Apartment, 1 Bedroom On The Lower Level Of Fourplex Unit

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 1 Bedroom On The Lower Level Of Fourplex Unit

  • Sleeps 4

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

Near the slopes.Your stay at this Tunnel Mountain District condo places you within 2 miles (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 miles (5 km).
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 6 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 8 min drive - 2.4 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star ski condo near Upper Hot Springs
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

Similar properties

Mountain Cabin | Living room
Tunnel Mountain Resort
Tunnel Mountain District
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,043 reviews
The price is CA $149
CA $169 total
includes taxes & fees
Apr 22 - Apr 23
Tunnel Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 16 2026 to April 17 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from April 16 to April 17:
  • Hot tub
  • Swimming pool
  • Water park
The property will be renovating from April 16 2026 to April 17 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
  • Water park
During renovations, the condo will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1527 out of 4070 reviews
Rating 8 - Good. 1512 out of 4070 reviews
Rating 6 - Okay. 629 out of 4070 reviews
Rating 4 - Poor. 280 out of 4070 reviews
Rating 2 - Terrible. 122 out of 4070 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love our stay in the hotel. My kids super love it. The room is clean and we had a veranda with a nice view of the mountain. We got to enjoy the indoor and outdoor pool, the amazing playground and the underground parking lot. The hotel is very close to downtown which we enjoy night stroll and eating on different food places. The staff are amazing too. We highly recommend this hotel and we will be coming soon.
view from veranda
room
Pool
Playzone
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Dated and dusty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Viktoriia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2026

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, room comfort
Cupboards are pretty beat up with roughly patched gouges and scuffs. Hinges have springs that fall out and get lost. Fireplace concrete is cracked and spalled with large chunks missing. Front desk staff is awesomely helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

Bryce

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
needs a lot of repairs but as alwasy my kids love the stay! staff was super friendly. the fireplace was amazing
Stayed 3 nights in Nov 2025

6/10 Okay

Jenna

Travelled with family, Travelled with family and small children, Travelled with partner
Room was only cleaned once after our first night- but cleaning was only changing sheets, coffee and towels, etc. was not refilled. Rooms need new blankets, the current ones are old, thin, and not comfy. However, staff in the lobby were very friendly!
Stayed 3 nights in Jan 2026

6/10 Okay

Jaideep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldnt sleep at night as we couldn't breathe well cuz of the heater and heat from the fireplace. We kept the door open for quite sometime but even then the ventilation wasn't good. Overall satisfactory stay. Really liked the fireplace but lot of improvements can be made for the price
Stayed 1 night in Jan 2026

6/10 Okay

Shaundelle

Travelled with family
Liked: Cleanliness, amenities
Unfortunately the pool staff lady wasn't friendly and was a hassle to go to the hot tub because my check-in information wasn't updated on their paper sheet.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica, Calgary

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed with our family of seven and had a wonderful experience. Check in was smooth and welcoming, and the front desk staff were incredibly friendly and helpful. They even suggested a restaurant right across the street, which turned out to be delicious and so convenient since we could just walk instead of driving. That small touch made a big difference after a long day of travel. The room was comfortable and worked well for our whole family, and the resort itself felt relaxed and family friendly. The hot pools were a perfect way to unwind and enjoy some quiet time together.
Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Rooms are cozy and very suitable for our family of 6. Out door hot tub is great after skiing.
Stayed 1 night in Jan 2026

10/10 Excellent

Csaba, Foothills

Travelled with group
Liked: Cleanliness, amenities
The hotel is outdated.. very confusing to navigate inside. Outdoor pool is excellent
Stayed 2 nights in Jan 2026

2/10 Terrible

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Kitija

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The fishes and utensils in the kitchen are limited. Our room had no hangers they all had been taken and not replaced. Over all its a great kept property.
Stayed 2 nights in Dec 2025

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, amenities
We really enjoyed our stay in one of the four-plex units, and we would come again. Things we really liked: 1) They still provide real, wood-burning fireplaces. Their firewood supply was inside their parking garage, so it was warm, dry, not covered in snow, and plentiful. Two thumbs up!! We had a fire each night (winter stay) and loved it. 2) Very helpful front desk staff, who knew the area. Thank-you for great advice and tips about skiing and restaurants. 3) Their waterslides and hot tubs are really nice. There was one evening, though, when the outdoor hot tub was not hot enough. Things we didn't mind, but which other people might: The unit we were in was showing signs of its age. It's still quaint, and we loved it, but the shower diverter only diverted half the water to the shower head while the tub faucet continued to pour. Several cupboard doors didn't close properly. There was a baited mousetrap under the coffee table. Things like that. One negative: 1) The pool area closes at 9pm. Seriously? As a group of adults, coming back after a full day of skiing at Lake Louise, we went out for dinner & drinks in Banff and then came back to Douglas Fir expecting to enjoy an end-of-day soak in the hot tub, only to find that it closed at 9pm every night. Other places I've stayed at close the hot tub to children at that time and remain open for adults until midnight. I highly recommend to Douglas Fir that they consider extending their hours.
View from our window in the four-plex.
Stayed 5 nights in Dec 2025

8/10 Good

sung won

Travelled with family
Liked: Cleanliness, amenities
This is like third time we stayed here. We love water slides and outside hot tub. And parkade (we always come for ski trip in winter). Rooms and buildings are dated as most of Banff hotels. Bathrooms are clean and updated. If things in kitchen get improved, that would be nice. Like pans, pots and cutlery. Overall we’d come back, if we will stay in Banff area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Great amenities for kids.
Stayed 1 night in Jan 2026

8/10 Good

Jagger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are what make this resort very desirable to us and young families. The rooms are a bit dated, and the beds and pillows not very comfy, but the wood burning fireplace was a hit for my family. Loved the waterslides, hot tubs, and playplace for my kids. Will come back just for that.
Stayed 2 nights in Dec 2025

6/10 Okay

Lynn

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room looked quite tired and grungy. Garbage was emptied but stock such as coffee was not replenished. No extra time was allowed for checkout, even by 15 minutes. Nice pool, hot tubs!
Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Disliked: Cleanliness, property conditions & facilities
It would be nice to see some upgrades. It’s literally looked the same in the rooms for 30 years.
Stayed 2 nights in Dec 2025

8/10 Good

Peter

- helpful
Stayed 3 nights in Dec 2025

8/10 Good

Zandra

Stayed 2 nights in Dec 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, amenities
Clean but dated property. Enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shilan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with excellent service. Clean rooms, comfortable stay, and a pleasant overall experience.
Stayed 4 nights in Dec 2025

8/10 Good

Trevor

Stayed 2 nights in Dec 2025