I have to say that I'm disappointed that our expedia-reservation was not recorded in their system when we arrived although we made our reservation for a Double Ensuite Room already 2 months prior to arrival! Staff was confused and had to check back several times with their manager. In the end, the general solution provided was very fair: Instead, we were given a 6-bed dorm room which we did NOT have to share with anyone else. Moreover, they even refunded the price difference. The dorm rooms are located in a different building across the street. Bedrooms and shared bathrooms were clean. Beds as well. But maybe a bit hard (subjectively). In our dorm room, the nightly sound level from the street was clearly audible even though the locked window did not point towards the street. For any temperature adjustment, we had to pick up the AirCon remote from the ground floor. And had to bring it back directly after because there seemed to be only one remote control for all AirCons in this building. Maybe that's the reason why sometimes the temperature had changed "magically". Well, this logic did not become accessible to me. The man sitting at the ground floor entrance hall could not be consulted referring to this matter because English was not one of his skills. Breakfast is good and coffee tastes great. All in all, Niras is a good hostel with an appealing interior design. However, there is some room for improvement and our reservation problem was hopefully part of their learning curve.