Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de New Hope
Publié le 2 mars 2024 sur Expedia
Old and dirty
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Eugene, We're sorry to hear about your experience. Your feedback is important to us for future improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Manager, Gestion de l’hôtel
Hello Connie, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.
par un voyageur
Nice simple stay
Publié le 21 oct. 2023 sur HotelsThe location is great for me . I take 3 to 4 business trips to the area a year . I always stay here . The stay is simple and easy . Their is 2 breakfast restaurants very close by . Other restaurants for lunch and dinner close by . The hotel is clean . Parking is easy . The beds are fine . No complaints
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Manager, Gestion de l’hôtel
Hello William,Thank you for your loyalty and for choosing our hotel for your business trips. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Manager, Gestion de l’hôtel
Hello Michael,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
par un voyageur
Publié le 9 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2023 par Manager, Gestion de l’hôtel
Hello Brian,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
par un voyageur
Publié le 1 sept. 2023
Good value for the price.
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Manager, Gestion de l’hôtel
Hello MARIELLEN,Guest satisfaction is our number one objective so we really appreciate the input regarding our price and also our value. Guest comments such as yours help us to continuously improve. Thank you for your business.
par un voyageur
Poor
Publié le 27 août 2023 sur HotelsThe first room we were assigned was already occupied, the second room we were told had a bad smell and the last room had water on the bathroom floor and the water in the shower kept dripping most of the night. Floor was dirty.
Commentaires de Gestion de l’hôtel
30 août 2023 par Manager, Gestion de l’hôtel
Hello Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
par un voyageur
Good stay.
Publié le 25 août 2023 sur HotelsOverall the experience was good. The room was comfortable and the area was quiet. The only upsetting part was there were too many flies that kept getting inside the room.
Commentaires de Gestion de l’hôtel
27 août 2023 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.
par un voyageur
Publié le 21 août 2023 sur Hotels
clean comfortable safe, friendly staff
Commentaires de Gestion de l’hôtel
25 août 2023 par Manager, Gestion de l’hôtel
Hi Jack,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
par un voyageur
Publié le 1 août 2023 sur Expedia
Stayed there over this weekend for a night. It was a place to lay our heads, we didn’t expect a ton more and this did the trick. The room did smell of smoke. And there were some flies in the room. However, it’s a motel with doors to the outside. We were as guilty as anyone for standing with the door open, here and there, no doubt letting flies in. So, fairly understandable that they would be there. Other than that, it was easy check in. The room was quite clean and seems fairly newly remodeled. We were there in a bad storm with tornado warnings. We did lose power, but staff was there to make sure we had flashlights and were ok and kept informed of the weather. Nice staff and clean rooms. Perfect for what we needed.
Commentaires de Gestion de l’hôtel
3 août 2023 par Manager, Gestion de l’hôtel
Hello Andy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
