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"Quirky. Toilet shower area behind translucent glass panels in view of the bed. Turn on light required to pee disturbing roommate. Bring flashlight ... " More

By a verified traveller on Sun 25 Aug 2019

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Hotel Description

4.5-star luxury hotel near Port de Barcelona

El Port stay

Your stay at this El Port hotel places you within 3 miles (5 km) of Port de Barcelona and Camp Nou. Fira Barcelona and Gran Via 2 are also within half a mile (1 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Double Room Urban

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $188* Per night/room 13 Apr. - 14 Apr.

Superior Double Room Privilege

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Privilege Family Room, connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Urban single Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Room Class

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Porta Fira ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Porta Fira

Everyone (6) Couples (2) Family (2)
4 out of 5

Posted by on 17 Oct. 2023

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Comment from Hotel Management

8 Nov. 2023 by el equipo del Hotel Porta Fira

Estimado Victor M,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

5 out of 5

Posted by on 16 Oct. 2023

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Comment from Hotel Management

8 Nov. 2023 by Hotel Porta Fira team

Dear Christopher,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5
Grrat

Posted by on 18 May 2023

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Comment from Hotel Management

24 May 2023 by Hotel Porta Fira team

Dear Clareice,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

1 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

12 May 2023 by Hotel Porta Fira team

Dear jih,We are sorry to hear that your stay at the hotel did not exceed your expectations. We would appreciate if you could send us an email with more detailed information about your experience at recepcionportafira@h-santos.es. This will help us to improve our service.Yours faithfully,

1 out of 5
First, when we arrived, they had no record of my booking 3 rooms. Thank God we had printed receipts. We contacted them months in advance to discuss our early arrival and they said they would try to get our rooms ready early. Check in was at 3:00pm, we arrived at 11:00 am. They told us they would try to clean some rooms for us. My 76 year old mother sat there for 4 hours in their lobby waiting for a room. She was too tired to go with us on our tour of Barcelona after traveling all night from the US and they never even attempted to even get a room ready for her. In fact, when we came back at 3:00 (after our tour), they still didn’t have our rooms ready. We sat and waited patiently another 30 minutes, (after check-in time) until I noticed several new people walking in the door and getting rooms instantly. Needless to say we were not happy. It was 4:00 before I got my room. The only thing they offered to do was give us a free breakfast on our room, which I had already paid for in my reservation!! They didn’t even have a record of that. I have stayed in hotels all over the world and this was the worst Hotel staff I have ever experienced ( As far as having No concern for the customer whatsoever). The only exception was the concierge/doorman. He was excellent at helping us get to our tour and even tipping us off on a local pickpocket who was in the area. Thank you.

Posted by on 7 May 2023

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Comment from Hotel Management

12 May 2023 by Hotel Porta Fira team

Dear Jerry, The day of your arrival coincided with the end of two major conferences, so the hotel was full the night before. We allways try to offer early check in but this time was totally impossible. If the rooms are not ready on your arrival, we always do our best to make at least 1 room available as a preference. Of the type of room you have booked, there are only a few available in the hotel. We understand perfectly well your mother's tiredness and uneasiness during the long wait.But as you will understand, the room check-out time is at 12 noon. And not always customers are punctual to leave the room. We sincerely apologise for the inconvienence happened to you and your family at the check in time.We hope you will visit us again, and give us a second chance because as you can see from other reviews and ratings, they are mostly positive and high.

5 out of 5

Posted by on 14 Dec. 2022

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5 out of 5

Posted by on 21 Aug. 2022

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4 out of 5
Quirky. Toilet shower area behind translucent glass panels in view of the bed. Turn on light required to pee disturbing roommate. Bring flashlight . Service excellent food good too. Liked it.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Operations Manager

Dear guest, First of all we would like to thank you for booking the hotel Porta Fira to stay during your last visit to the city of Barcelona. After reading your comments we realized that you found our shower and toilet area inside the room very quirky and original, but under your opinion it disturbs a little bit when you open the light in the middle of the night to go to the toilet. On the other hand we celebrate to hear that you enjoyed our food offer during breakfast, lunch and dinner. We really appreciate you giving us your opinion about your last stay in the hotel Porta Fira and we will be delighted to welcome you again very soon. Yours faithfully, Operations Manager

2 out of 5
It locates a little away from city center. The neighborhood is quiet, but we had to walk a while to access the commercials.

Posted by , from San Jose, USA on 9 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Operations Manager

Dear guest, To start we would like to thank you for booking the hotel Porta Fira to stay during your last visit to the city of Barcelona. As you explained we are situated in a business and quiet area between the airport and the city center and we are very well communicated by public transport. Next to the hotel there is the Europa Fira metro station that will connect you in fifteen minutes with the main historic city centre, where you will find the most important touristic attractions of Barcelona. The valued you gave us about your stay is very low and it will be helpful for us if you can tell us what we have to improve to get a high score. We would like to thank you for giving us your opinion about your recent stay in the hotel Porta Fira and we hope to welocme you again during your next visit to the city of Barcelona. Yours faithfully, Operations Manager

Property Features

Hotel Porta Fira offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Porta Fira. For a fee, parking is available. This 4.5-star L'Hospitalet de Llobregat hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 24 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Barcelona Bellvitge Station (2.7 km / 1.7 mi)
  • Metro station: Europa - Fira Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Porta Fira offers 321 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This L'Hospitalet de Llobregat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Restaurante Spiral - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bar/Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Property Registry Number - HB-004476
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 17.60 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Porta Fira
  • Hotel Porta Fira L'Hospitalet de Llobregat
  • Porta Fira
  • Porta Fira Hotel
  • Porta Fira L'Hospitalet de Llobregat
  • Hotel Porta Fira Province Of Barcelona, Spain
  • a Fira L'Hospitalet Llobregat
  • Hotel Porta Fira Hotel
  • Hotel Porta Fira L'Hospitalet de Llobregat
  • Hotel Porta Fira Hotel L'Hospitalet de Llobregat

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.