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Eatern Hotel

3.0 star property
3-star hotel near Grand Batam Mall

Choose dates to view prices

Photo gallery for Eatern Hotel

A corridor with stone walls and a wooden bench.
A modern hotel lobby with a dining area, wooden furniture, and decorative wall art.
A hotel room with a bed, a wardrobe, a door, and a wall-mounted air conditioner.
A modern interior with a stainless steel elevator, a staircase with wooden steps, and a potted plant.
A modern interior with a wooden table, chairs, and decorative wall art.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Komplek Ruko Penuin Block X No. 1-4, Batam, Kepulauan Riau, 29433
  • Place, BCS Mall
    ‪1 min walk‬
  • Place, Grand Batam Mall
    ‪5 min walk‬
  • Place, Nagoya Hill Mall
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a small desk, a trash bin, and a water bottle.

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, two wooden chairs, a small table, a desk with a mirror, and a trash bin.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Batam

In Batam .At this hotel, you'll be steps from BCS Mall and within a 15-minute walk of Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • BCS Mall - 1 min walk - 0.1 km
  • Grand Batam Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 3 min drive - 1.2 km
  • Batam Centre - 14 min drive - 12.7 km
  • Batam Center Shopping Area - 14 min drive - 12.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Kangen Café - ‬4 min walk
  • ‪Pelangi Kopitiam - ‬2 min walk
  • ‪Grand Duck Restaurant (辉煌鸭) - ‬4 min walk
  • ‪C8 Kopitiam - ‬2 min walk
  • ‪Sop Ayam Kampung - Tua Poh Tie - ‬1 min walk

About this property

Eatern Hotel

3-star hotel near Grand Batam Mall
As a guest of Eatern Hotel, you'll find concierge services and room service (during limited hours). Public spaces have free WiFi. Self parking is free.
  • 55 guestrooms or units
  • 5 levels
  • Built in 2015
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
Eatern Hotel offers 55 air-conditioned accommodations with complimentary bottled water and slippers. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 191 reviews
The price is CA $20
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includes taxes & fees
Jul 12 - Jul 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Room amenities

Entertainment

  • LED TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

Property is also known as

Eatern Hotel Batam
Eatern Batam
Eatern Hotel Hotel
Eatern Hotel Batam
Eatern Hotel Hotel Batam

Frequently asked questions

How close is Eatern Hotel to the airport?

Eatern Hotel is 10.6 mi (24-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Eatern Hotel?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Eatern Hotel on Jul 6, 2026 start from CA $18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eatern Hotel have an airport shuttle?

Airport shuttle services are not available at Eatern Hotel.

How close is Eatern Hotel to the beach?

This hotel is 16.2 mi (38-min drive) from Nongsa Beach.

Does Eatern Hotel offer free breakfast?

Eatern Hotel does not offer free breakfast.

Is there a casino at Eatern Hotel?

No, there is no casino at this hotel.

What time is check-in at Eatern Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at Eatern Hotel?

This hotel offers free self parking.

Does Eatern Hotel have a pool?

Eatern Hotel does not have a pool.

Does Eatern Hotel have a spa?

There are no spa services available at this hotel.

How close is Eatern Hotel to downtown Batam?

Eatern Hotel is 0.5 mi away from Lubuk Baja.

Eatern Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 32 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Haryati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with the room condition and the location...definitely will come back.
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were referred for a day trip 10:00am - 6:00pm $50 👍
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Siew tiem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much to say .
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities
I book 2 deluxe rooms & 1 normal room. 2 deluxe rooms clean & cold but normal room. Air con spoil, hot. Please improve this
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Pei Shan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are brownish in colour, so don't dare to use them. Wifi connection is unstable and keep dropping. I put the tag on the door to request to make up my room, but nobody came to do that. When I asked for the 2 complimentary bottles of water, the reception said they ran out of it and will give me 4 bottles tomorrow which doesn't help as I'm checking out the next day. The AC is just outside the window and you’ll hear the noise throughout the night. The only good thing is the location, really near to eateries, massage plaves and shopping mall. Although the room is cheap, I won't be staying here again.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

너무 축축함

너무 축축해서 곰팡이가 폈어요... 에어컨을 쎄개 틀어도 축축함이 느껴져서... 3박중에 1박하고 다른데로 옮겼네요... 전체적으로 가성비는 끝내줘요 바로앞에 몰도있고 위치는 좋습니다.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros - close to BCS, food area. rates are great only if you’re not fussed and looking for very basic accommodation Cons - yellowish & torn bedding, no windows, yellow towels for the room we stayed, suggest to bring your own towels. Maybe it’s just the lowest priced rooms as we saw another window room with cleaner bedding and towels. It’s a no Grab zone meaning grab can’t pick you up from there.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Bob

Attitude problem

Front office service sucks
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Ok.

Ok.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient but noisy.location good for food and shopping.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, just a road across the mall, but the room is small so ventilation is not as good. overall is good with the pricing.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find it a valuable price to stay in this hotel. It is easy to access very convenient to go anywhere within the city.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Affordable

Hotel was clean and room was well maintained, although it's a little small. The walls aren't really soundproof so my friends could not sleep as well because the other rooms were making too much noise. Location and convenience is a big selling point for this hotel. I paid about $26 for a room with 2 beds
Stayed 1 night in Mar 2019
Verified

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities

Reasonable

Quiet ok convenience,gòod location
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

The hotel toilet not so clean because a bit smelly .
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

CM

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk female staff ( chubby, not wearing glasses & spoke distorted Teochew/Hokkien) on Jan 28th around 1pm was extremely rude, unprofessional & offensive. it’s the worst experience I had w a hotel in Batam it’s gave me a negative experience. COMSUMER ALERT: I’m pretty sure the so call ‘excellent’ & ‘good’ ratings & reviews .... majority r POSTED BY STAFF / OWNER. I’m not the typical complaining consumer but this horrid female staff take the cake of providing truly a miserable stay. Eatern is a MOTEL not a hotel n such horrendous experience make it more like a JOINT. it is located at the seedy area near the Mall and there were strange looking men placing their feet up at Eatern tiny lobby almost all hours of the day. For the same price and without complimentary breakfast GO TO HOTEL VANILLA ( nearby) instead.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

LIMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

满意的旅程 舒服的酒店

酒店很干净 服务人员热情 房间虽然不很大 也完全够用了 床上用品很干净舒服 酒店位置交通方便 对面就是个大商场 旁边是A2. 美食中心 晚上是美食广场 食物很美味 我很喜欢这家酒店
Stayed 1 night in Dec 2018
Verified

8/10 Good

Siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near shopping and food, staff also ok and helpful
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean room

Good location, nearby shopping mall and eating place
Stayed 1 night in Nov 2018
Verified

8/10 Good

Metta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple, nice and clean. quiet and very strategic location, Mall just opposite, food are all around.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Jas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money budget hotel! With good service.

Eatern Hotel is a small budget hotel located right opposite the big BCS mall. Its convenient location is ideal for travellers who wanted to have a short stay in Batam to explore the mall, restaurants, spa and local market by foot! - Location: BCS mall is 2min walk from hotel. Thai Best massage is few steps from the hotel’s main entrance. Local market is a short 6min walk. Local style restaurant selling fish and yam soup, porridge, noddles, juices is right next to the hotel. Extremely convenient and accessible location! - Room: Clean and comfortable. Aircon and shower water are powerful. Wi-Fi is good speed. Simple amenities, just tooth brush and bath towel. - Service: Friendly and helpful reception staff who speak good English! - F&B: There isn’t breakfast served at the hotel but it is very easy to get breakfast, kopi, breads, fruits etc from the nearby stores. - Overall: Pleasant and comfortable room. Value for money stay.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Chee

Fantasy

Room is spaces peaceful and upper level there's a lobby for people to relax sit down with sofa .all round lot of eatery and shopping mall is 2 mins walk away
Stayed 1 night in Aug 2018
Verified

6/10 Okay

TINA

Liked: Staff & service

Very convenient location

Ok for short stay. Advise to bring own towel. We stayed at 2nd floor so can just use the stairs, no need to wait for the lift. For this price, the room is acceptable. Lobby male staff attended to my request immediately, very efficient.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and good location

Good location with eating and shopping within walking distance.So is the massage salon.Room clean and comfortable and is really value for money
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Decent place ... cannot complain

Convenient location and nice standard room; shopping mall just across the road with a few massage places within walking distance
Stayed 1 night in May 2018