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Hotel Intourist Palace Batumi

5.0 star property
5-star beach hotel near Port of Batumi

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Photo gallery for Hotel Intourist Palace Batumi

View from property
Premium Studio Suite | Living area
Lobby
City shuttle
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
11 Ninoshvili Street, Batumi, Adjara, 6000
  • Place, Europe Square
    ‪3 min walk‬
  • Place, Batumi Beach
    ‪5 min walk‬
  • Place, Port of Batumi
    ‪16 min walk‬
  • Airport, Batumi Intl. Airport (BUS)
    ‪8 min drive‬

Room options

View all photos for Economy Double or Twin Room, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Economy Double or Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Non Smoking, City View

Minibar, in-room safe, desk, iron/ironing board

Suite, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • 180 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 250 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the area

Batumi

City center stay.A stay at this Old Boulevard hotel places you steps from Europe Square and within a 5-minute walk of Batumi Beach. Also, Batumi University is within half a mile (1 km) and Argo Cable Car is within 2 miles (3 km).

What's nearby

  • Europe Square - 3 min walk - 0.3 km
  • Batumi Beach - 5 min walk - 0.4 km
  • Batumi Piazza - 8 min walk - 0.7 km
  • Batumi Dolphinarium - 14 min walk - 1.2 km
  • Port of Batumi - 16 min walk - 1.4 km

Getting around

  • Batumi Intl. Airport (BUS) - 17 min drive

Restaurants

  • ‪Coffeetopia - ‬5 min walk
  • ‪Aromi Italiani - ‬5 min walk
  • ‪Sable - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Grill Town - ‬2 min walk

About this property

Hotel Intourist Palace Batumi

5-star beach hotel near Port of Batumi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. The luxury Hotel Intourist Palace Batumi also features a terrace, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 5-star Batumi hotel.

  • 1 building
  • 139 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1939
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Intourist Palace Batumi offers 139 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 5 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Intourist Palace Batumi Hotel
Intourist Palace Hotel
Intourist Palace
Intourist Batumi Hotel Casino
Intourist Hotel Casino
Intourist Batumi Casino
Intourist Casino
Intourist Palace Batumi
Intourist Batumi Hotel Casino
Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel
Hotel Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel Batumi

Reviews

Hotel Intourist Palace Batumi Reviews

6.8

7.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 49 out of 206 reviews
Rating 8 - Good. 59 out of 206 reviews
Rating 6 - Okay. 41 out of 206 reviews
Rating 4 - Poor. 21 out of 206 reviews
Rating 2 - Terrible. 36 out of 206 reviews

Reviews

6/10 Okay

Tatiana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing we liked about this hotel is surprisingly good bed and great breakfast! Other than that it’s very old and dirty. But location is amazing!
Stayed 3 nights in Aug 2025

6/10 Okay

Naoki, Nürnberg

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Healthy criticism

The hotel does not correspond to 5-star. I noticed many things that cause doubt and deep surprise... P.S. I will write a separate complaint about the shortcomings in detail, it is enough to state one episode - on July 22 there was no water supply in the hotel for more than 6 hours.
Stayed 3 nights in Jul 2025

2/10 Terrible

OMAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi.the hotel very old, room uncontrollable the A/C not working i can't stay at this hotel, i check out next day.
Stayed 3 nights in Jun 2025

4/10 Poor

joudi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Very good location but the rest is bad

Very old in everything and need full renovation
Stayed 1 night in May 2025

4/10 Poor

Stefano, Reggio Emilia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old and not in a good condition. Rooms are not too bad but very old style.
Stayed 2 nights in Feb 2025

6/10 Okay

GEORGE

Stayed 3 nights in Jul 2024

4/10 Poor

Christopher

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

GEORGE

Liked: Staff & service
…
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly in reception. Hotel is in need of updating but rooms are clean and comfy.
Stayed 2 nights in May 2024

2/10 Terrible

Joshua

Stayed 1 night in Dec 2023

8/10 Good

Jamil, Jounieh

Stayed 1 night in Oct 2023

2/10 Terrible

Ralph

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very bad no access to the pool the hotel is terrible only the location was good
Stayed 3 nights in Jul 2023

4/10 Poor

onder

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2023

6/10 Okay

Karlo

Liked: Staff & service
Old hotel, not the cleanest bathrooms. Pools did't worked
Stayed 2 nights in Jun 2023

6/10 Okay

SAAD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bed & Breakfast not a 5 stars hotel

I can't believe this is a five star hotel as stated in the hotels.com info. There is no restaurant, coffee shop, room service, or swimming pool. When I complained to him, the receptionist told me to tell the company from which I booked. The hotel has nothing but an excellent location and a good breakfast
Stayed 5 nights in May 2023

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Неплохая тихая гостиница. Старенькая. Первое это запах плесени . Но это можно решить хотябы повесив в вестибюле автоматические дезодоранты для воздуха. В комнатах не плохо. Белье чистое. Матрасы на кроватях не плохие Поменяют тебе если попросишь. В ванной комнате можно поменять принадлежности для туалета. Все ржавое:ершик для унитаза корзина для мусора. Скоро сезон туристов начинается. Надо подсуетиться. В общем на слабую четверочку потянет. Удачи вам. И примите к сведению. Вы только выиграете. Удачи!
Stayed 4 nights in May 2023

2/10 Terrible

ABDULLAH

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked for 4 nights and rooms, but regarding to low standers I spent one night, up to now they didn't refund my money even Expedia fail me to reposition my staying or refund the amount
Stayed 4 nights in Jul 2021

4/10 Poor

Branimir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batumi stay

Poor hotel, deserves proper renovation. It used to be 5* once upon a time. Poor breakfast offered (low quality food). Swimming pool OK, not very much clean. Restaurant near swimming pool had a nice food and good size portions.
Stayed 4 nights in Jul 2021

4/10 Poor

Branimir

Disliked: Property conditions & facilities

Batumi stay

Hotel is in a terrible condition. We learned upon check in that it was used during second wave of COVID-19 as government sponsored quarantine hotel for Georgian nationals returning to the country. It is still adverted as 5*, but it is actually 2/3*. We have also learned that hotel will be closed in September for general renovation. Breakfast offer was very poor, served by people who speak only Georgian (some of them Turkish language), no english, no russian. They would grab what you wish from self service table and give you on the plate (COVID19 measures) however nowhere was written what is on offer. There is a swimming pool in the hotel. Beach is far (more than 500 m walk). There is SPA in the hotel, however we didn't use it. There were no international TV channels offered (only Georgian and Turkish).
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel
Stayed 4 nights in Jul 2021

10/10 Excellent

Murtazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

shimshon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

2/10 Terrible

Sami

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience

This was the worst experience I have ever had with a hotel, from the customer service, to false marketing about the pools being operational, to horrible maintenance to poor communication skills....the list goes on. I would avoid this place at all costs.
Stayed 1 night in Jun 2021