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Malmaison Belfast

4.0 star property
4-star boutique hotel near Titanic Belfast

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Photo gallery for Malmaison Belfast

Bar (on property)
1 bedroom, desk, blackout drapes, iron/ironing board
Bar (on property)
Front of property - evening/night
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Place, Victoria Square Shopping Centre
    ‪1 min walk‬
  • Place, Waterfront Hall
    ‪5 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Double

Club Deluxe Double

Club Deluxe Double

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Belfast

Heart of Belfast.With a stay at this Belfast City Centre hotel, you'll be steps from Albert Memorial Clock Tower and Belfast Customs House. Victoria Square Shopping Centre and Big Fish are also within half a mile (1 km).

What's nearby

  • Victoria Square Shopping Centre - 2 min walk - 0.2 km
  • Waterfront Hall - 5 min walk - 0.4 km
  • SSE Arena - 10 min walk - 0.9 km
  • Grand Opera House - 12 min walk - 1.0 km
  • Titanic Belfast - 19 min walk - 1.7 km

Getting around

  • Lanyon Place Station - 11 min walk
  • Belfast International Airport (BFS) - 31 min drive

Restaurants

  • ‪Ulster Sports Club - ‬1 min walk
  • ‪Bittles Bar - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪McHugh's Bar & Restaurant - ‬2 min walk
  • ‪Bootleggers - ‬1 min walk

About this property

Malmaison Belfast

4-star boutique hotel near Titanic Belfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Belfast.

This 4-star Belfast hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Belfast offers 64 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Malmaison Belfast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with a group of friends for a concert. We loved this hotel. Clean, quiet, spacious rooms. The staff were helpful and friendly. The location was perfect - so close to shopping and pubs. It was also so close to CHSq - it made our night out easy and fun.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicola

Travelled with family
Disliked: Amenities
Bed comfortable. Amenities in bathroom limited. Room service overpriced. Air Conditioning in room did not work.
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked as a treat for our last night in NI. Have to say we were disappointed. The hotel is very tired and tatty - in need of a good refurb. Walls and furniture scuffed, carpets grubby. On top of this, no AC (even though it wasn’t particularly warm during our stay, 18c max) so the room was hot and stuffy. A fan was provided but this is no replacement for AC which is what we expected in an upmarket hotel.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Malmaison stay

Disappointed in lack of friendliness of staff. There was very little welcome. One of our rooms wasn’t ready at check in time. We had an accessibility room which we didn’t need. Made wet room bathroom quite dangerous for slipping because water from shower goes all over floor. Very slow service in the bar.
Stayed 1 night in Jul 2025

2/10 Terrible

ALEX

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down and needing investment in the rooms.

Hotel social spaces are fine but the room I was in was badly run down. The window was hanging off one hinge, dirty shower head and then I scalded myself in the shower when the water was so hot and the tap to turn it off was broken! Air conditioning in the room can’t have been working as it was boiling up in the attic floor so couldn’t get a decent sleep either Then in the morning the coffee machine was broke so couldn’t even get a coffee with breakfast which is a standard offering and terrible not to be on offer.
Stayed 1 night in Jul 2025

6/10 Okay

Rose

Liked: Property conditions & facilities
If your staying in room 309, it’s wheelchair accessible which we didn’t request but it is also next to the cleaners and Housekeeping store, so the 7am wake up was appreciated. As the store was right next to the room it was very noisy while they got equipment out it was as if they were actually in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Malmaison was well located. The check in and out were flawless and the staff was accommodating.
Stayed 1 night in Jul 2025

6/10 Okay

Anne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning is a big negative. The room was so warm and humid.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, that sits in the heart of Belfast making all the relevant attractions , shops, restaurants easy to get to, plus there is a bus stop round the corner. There is a lovely bar and the staff have been have been friendly. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff. Jamie the bartender was excellent to talk to and gave great suggestions
Stayed 3 nights in Jun 2025

6/10 Okay

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Bed really comfy, luxurious room. The only downside was the cleanliness of the bathroom, dusty, used razor still in the room, could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff, great service.

This was our favorite stay out of the 3 locations we visited. The staff went out of their way to give amazing service. The fella behind the bar is a ray of sunshine and everyone was so nice. We arrived late after all the kitchens closed in town and they helped us with food delivery and then check in with us the next day to make sure we were able to eat! Exceptional town, exceptional people. Just know if you go in the summer it is HOT with no AC (spoiled American here).
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 from me

The hotel was GREAT we really enjoyed it. Generously sized room, great bed, generous with coffee and tea and a great location. 10/10 from me honestly, the front desk team ( Anna ) was super helpful and she really made our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Wade

Warm and cozy. Close to everything.
Stayed 1 night in Jul 2025

6/10 Okay

Charnjeet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2025

6/10 Okay

Becca

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Good, central location, only a short walk from a a large selection of bars and restaurants. Staff were friendly and accommodating. When I checked into the room, the air con wasn’t working however upon calling down to reception, I was moved to another (upgraded) room immediately and without hassle. Can’t complain at all really. I would stay again.
Stayed 1 night in Feb 2025

4/10 Poor

john

Disliked: Property conditions & facilities, room comfort
Room to warm, no air con, window barely opened, facing brick wall, creaky old floor..very small room, decor poor, old fashioned feel and looked in need of modernising..all round disappointing especially at The price point.
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 1 night in Jun 2025

8/10 Good

Wendy

Travelled with family
Liked: Amenities
Loved the room and bathroom. The room was a little hot but there was a small fan that you could turn on.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas, belfast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and room were great Easy walking distance to the centre
Stayed 1 night in Jun 2025