Ratings based on 230 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Our room looked like a dorm room. Our air conditioner was so loud we could not sleep. We checked out early and this hotel would not refund us. Very disappointed with Hotel Silvio and Expedia. No one would help us.
Comment from Hotel Management
Mar. 24, 2024 by Carlo Sancassano, Hotel Management
Dear Juliet,thanks again for your new review.I understand very well you were disappointed for your stay and we really apologize. Something went wrong with you and unfortunately we were not able to satisfy your expectations. This is your third review about your bad experience and our third answer to apologize. We hope you will give us the opportunity coming another time to experience Hotel Silvio in a lake view room at it's best.Regards
5 out of 5
by A traveller

Posted Oct. 13, 2023 on Expedia
Spacious comfortable loft room, view, train delayed to Como and late to hotel (about 9:15-9:30pm)- no dining options in Bellagio open including hotel Silvio, but they did end up allowing cold appertivo options and wine with some convincing. Bellagio is a beautiful place! Recommend ferry ride to Como.
4 out of 5
by A traveller

Posted Oct. 5, 2023 on Expedia
Great!
5 out of 5
by A traveller

Posted Oct. 4, 2023 on Expedia
Everyone was very nice and helpful. Food was very good and a beautiful view
5 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
Hotel Silvio was very nice. We loved the balcony! The balcony had a tiny table and two chairs. Perfect for morning tea. The restaurant was fancy and pretty. The staff was very friendly and helpful. The air-conditioning worked well! My only issue and advise ----when you get off of the ferry catch the bus (reasonably close) to the hotel. The bus runs on the hour. Do NOT count on taxis! Lugging the suitcase up the hill was difficult. However, I am in my 50's, have a bad knee with 40 extra pounds on me. However, once you get the luggage into the hotel, the 10 minute walk into the heart of the town isn't too bad. Being away from the heart of town had its perks. It was quiet and we had a splendid view of the water from our balcony. It was also nice to go downstairs at the end of our day and have a glass of wine in the courtyard, with all its pretty lights and attentive staff. The elevator was a little "iffy" at the time, so the receptionist carried our bags up the stairs. They were very helpful there.... really more than any other place we stayed. I would stay there again as long as I had a ride up the hill.
4 out of 5
by A traveller

Posted Sep. 21, 2023 on Expedia
Dust all over ceiling fan in our room, good breakfast, could of had more variety for breakfast. Room was small and tight, beautiful views from the property and dining, nice walk through the Villa gardens close by. Parking if you can get one, hard to get a parking spot once dinner starts if you go out and come back. Free Public parking about 300 m away.
4 out of 5
by A traveller

Posted Sep. 15, 2023 on Expedia
The property was lovely . It was quiet. It was a 10 minute walk into town. The restaurant’s menu definitely tried to bring local Cuisine to the fore front . The front desk person was extremely helpful and accommodating
5 out of 5
by A traveller

Rafters

Posted Sep. 6, 2023 on Hotels
Stay overall was great. Service was good. But for tall people staying in the rafters hurt.
3 out of 5
by A traveller

Posted Sep. 5, 2023 on Expedia
Nice basic hotel. Quite clean although our shower tray needed a good bleaching. Restaurant lovely. Good breakfast. Staff helpful and friendly. The walk into town is problematic as it’s mainly on a busy road. Down hill on the way in but uphill on the way back which, when you are full of pasta and wine, is not so good. The walk played havoc with my husbands hip so we checked out a day early.
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 5, 2023 on Hotels