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Citybox Bergen City

3.0 star property
3-star eco-certified hotel near Hurtigruten Terminal

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Photo gallery for Citybox Bergen City

Junior Suite
Front of property
Lobby lounge
Terrace/patio
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Place, Bryggen Waterfront
    ‪11 min walk‬
  • Place, Hurtigruten Terminal
    ‪11 min walk‬
  • Place, Bryggen
    ‪14 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(34 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(49 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Bergen

Bergen City Centre stay.Within a 15-minute walk of this Bergen City Centre hotel, you'll find Hurtigruten Terminal and Bryggen Waterfront. University of Bergen and Grieg Hall are also within half a mile (1 km).

What's nearby

  • Grieg Hall - 3 min walk - 0.3 km
  • Bryggen Waterfront - 11 min walk - 1.0 km
  • Hurtigruten Terminal - 11 min walk - 1.0 km
  • Floibanen Funicular - 13 min walk - 1.2 km
  • Bryggen - 14 min walk - 1.2 km

Getting around

  • Bergen Station - 5 min walk
  • Nonneseteren Station - 5 min walk
  • Flesland Airport (BGO) - 20 min drive

Restaurants

  • ‪Valeri Pizza & Kebab - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Kennel - ‬5 min walk
  • ‪Espresso House - ‬4 min walk
  • ‪Bergen brunsj - ‬5 min walk

About this property

Citybox Bergen City

3-star eco-certified hotel near Hurtigruten Terminal
A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Citybox Bergen City.

This 3-star Bergen hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2006
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Lobby lounge

Citybox Bergen Danmarksplass

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,194 reviews
The price is CA $92
CA $103 total
includes taxes & fees
Oct 12 - Oct 13
Citybox Bergen Danmarksplass

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: NOK 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NOK 200.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Citybox Bergen City.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Citybox Bergen City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1023 reviews
Rating 8 - Good. 372 out of 1023 reviews
Rating 6 - Okay. 120 out of 1023 reviews
Rating 4 - Poor. 40 out of 1023 reviews
Rating 2 - Terrible. 25 out of 1023 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Stayed 2 nights in Jun 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Construction at entry. Not fault of hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self-service laundry was out of order, but the staff was doing laundry for people for no charge which was nice, but there was something stuck to one piece of my clothing when I got it back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gene

Travelled with family
Liked: Amenities
Defective thermostat in one of the rooms. Good value and pleasant stay overall
Stayed 1 night in Jun 2025

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, easy check in, spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with partner
The hotel was one of the cheaper we came across in Bergen and its location is fine for walking to where we wanted to be.. about 15 mins to the harbour area. However, the room is very basic, you don’t get any cups for water even. The shower was a little mouldy but it was ok for one night. The hotel is also currently covered in scaffolding and workmen woke us up about 7am so be aware of this. The area in the lobby is nice though for drinks etc as there is a little communal kitchen / dining area to use which is where we got our water for the room.
Stayed 1 night in Jun 2025

8/10 Good

Rita

Nothing doecial
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Clean. Easy checkin and out. HOWEVER, no tv.
Stayed 2 nights in May 2025

10/10 Excellent

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great neighborhood, clean, simple chill
Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very conveniently lcoated
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean, easy check in
Stayed 3 nights in May 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Staff were very helpful and friendly. Room was a little warm and noisy (facing the main street), other than that a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with added benefits of a customer kitchen etc
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was worried it was going to be a soulless sardine can, but it was lovely. Rooms are sizable, location is amazing, and amenities were great. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Yimai

Stayed 3 nights in May 2025

10/10 Excellent

Joni

Stayed 1 night in May 2025

8/10 Good

Kayla

Stayed 1 night in May 2025

6/10 Okay

Imad

Disliked: Amenities
It’s an ok, basic place. It was very strange that they have no facial tissues, coffee packets, etc. in the rooms. There’s a self service for-pay machine in the lobby for coffee. It’s perhaps a step above a hostel at the prices of a hotel. The check process was strange, it’s all self-serve machine operated where they ask for a reservation code, however, I didn’t receive a code, so I had to make an international phone call to the hotel to help. Luckily they picked up and a staff member was onsite who came out and gave me a confirmation code. They can be a lot better. Again, it is basic and does the job if all you need is a bed and a shower.
Stayed 3 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe location
Stayed 2 nights in May 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, check in was super easy. Our room had the basic amenities and bed was very comfortable. The main lobby had even more things like a dining area, vending machine, cutleries and bathroom which was very useful. A short walk to city center and Bryggen. And very convenient to get to in general.
Stayed 3 nights in May 2025