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Hotel Ambassador

4.0 star property
4-star spa hotel near Wankdorf Stadium, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Ambassador

Comfort Room
Restaurant
Meeting facility
Bar (on property)
Indoor pool, open 8 AM to 11 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Seftigenstrasse 99, Bern, BE, 3007
  • Place, Freibad Marzili
    ‪14 min walk‬
  • Place, Bern Natural History Museum
    ‪14 min walk‬
  • Place, Federal Palace
    ‪4 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Smart TV

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

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Holiday Inn BERN-WESTSIDE by IHG

About the area

Bern

Weissenbühl stay.Your stay at this Weissenbühl hotel places you within 2 miles (3 km) of Freibad Marzili and Bern Natural History Museum. Federal Palace and Bern Historical Museum are also within 2 miles (3 km).

What's nearby

  • Freibad Marzili - 14 min walk - 1.2 km
  • Bern Natural History Museum - 14 min walk - 1.2 km
  • Bern Historical Museum - 17 min walk - 1.5 km
  • Federal Palace - 4 min drive - 1.4 km
  • Berner Munster - 6 min drive - 2.1 km

Getting around

  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (BRN-Belp) - 16 min drive

Restaurants

  • ‪Restaurant Dampfzentrale - ‬11 min walk
  • ‪Maharaja Palace - ‬7 min walk
  • ‪Pizzaiolo - ‬5 min walk
  • ‪Pizza Fox - ‬15 min walk
  • ‪Monbijou-Beck Café Alino - ‬11 min walk

About this property

Hotel Ambassador

4-star spa hotel near Wankdorf Stadium, connected to a shopping center
Hotel Ambassador offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the business-friendly Hotel Ambassador. Self parking is free.

This 4-star Bern hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Bar (on property)
ibis Styles Bern City
Mattenhof
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 241 reviews
The price is CA $261
CA $291 total
includes taxes & fees
Jul 3 - Jul 4
ibis Styles Bern City

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 9.50 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
  • Rollaway bed fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

How close is Hotel Ambassador to the airport?

Hotel Ambassador is 4.5 mi (16-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ambassador?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador on Jun 21, 2026 start from CA $261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ambassador have an airport shuttle?

Airport shuttle services are not available at Hotel Ambassador.

Does Hotel Ambassador offer free breakfast?

Free breakfast isn’t provided at Hotel Ambassador, but buffet breakfast is offered for a fee of between CHF 9.50 and 22 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Ambassador?

No, there is no casino at this hotel, but Jackpot Spielcasino Bern (6-min drive) is nearby.

What time is check-in at Hotel Ambassador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Ambassador?

This hotel offers free self parking.

Does Hotel Ambassador have a pool?

Hotel Ambassador features an indoor pool. Guests can enjoy pool access from 8 AM to 11 PM.

Does Hotel Ambassador have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Ambassador have a spa?

This hotel has a spa, which features sports massages and reflexology.

How close is Hotel Ambassador to downtown Bern?

Hotel Ambassador is 0.9 mi away from Mattenhof-Weissenbühl.

Hotel Ambassador Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 425 reviews
Rating 8 - Good. 192 out of 425 reviews
Rating 6 - Okay. 52 out of 425 reviews
Rating 4 - Poor. 15 out of 425 reviews
Rating 2 - Terrible. 11 out of 425 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities
The hotel staff were friendly. The breakfast was very good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional receptionists and clean stylish hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Allen

Liked: Amenities, property conditions & facilities
Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously and it is very handy for the centre etc
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good sold accommodations.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nandish

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyes staying & was relaxing.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Japanese restaurant top
Stayed 1 night in Nov 2024
Verified

8/10 Good

Filipinas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, property conditions & facilities
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in May 2023
Verified

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an clean
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Khosrou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Jun 2025
Verified

8/10 Good

Esmeralda A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Roxana

Liked: Amenities
Very clean!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Room comfort

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Stayed 1 night in Jun 2024