Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
3-star hotel near Wankdorf Stadium

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Comfort Room | Terrace/patio
Property amenity
Comfort Room
Balcony
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rathausgasse 72, Bern, BE, 3011
  • Place, Federal Palace
    ‪5 min walk‬
  • Place, Bern Rose Garden
    ‪12 min walk‬
  • Place, Wankdorf Stadium
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

8.4 out of 10
Very good
(10 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Triple Room

7.2 out of 10
Good
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

Economy Single Room

8.6 out of 10
Excellent
(8 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Bern

Old City of Bern stay.With a stay at this Old City of Bern hotel, you'll be steps from Zahringerbrunnen and Bern Clock Tower. Einstein-Haus and Theater am Zytglogge are also within half a mile (1 km).

What's nearby

  • Berner Munster - 5 min walk - 0.4 km
  • Federal Palace - 5 min walk - 0.4 km
  • Bern Rose Garden - 12 min walk - 1.1 km
  • Bern Expo - 4 min drive - 2.5 km
  • Wankdorf Stadium - 5 min drive - 2.8 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪Adriano's Bar & Café - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk
  • ‪Cafe Des Pyrenees - ‬1 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

3-star hotel near Wankdorf Stadium
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Restaurant Goldener Schlüssel Bern. For a fee, parking is available.

This 3-star Bern hotel is smoke free.

  • 34 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 22.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 210 out of 625 reviews
Rating 8 - Good. 266 out of 625 reviews
Rating 6 - Okay. 107 out of 625 reviews
Rating 4 - Poor. 30 out of 625 reviews
Rating 2 - Terrible. 12 out of 625 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025

6/10 Okay

Casey

Disliked: Amenities, property conditions & facilities
The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice location. Because of this on the other hand very noisy at night.
Stayed 2 nights in Jun 2025

6/10 Okay

Valerie

Liked: Cleanliness, property conditions & facilities
Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Ivy

Travelled with family
Liked: Cleanliness, staff & service
It's located in the old town. The property can have some improvements.
Stayed 1 night in Jun 2025

8/10 Good

lee, yishun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff, convenient location. Standard room was a bit small, nicely designed modern bath but with just a shower and no tub. Breakfast buffet is a big plus.
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Stayed 2 nights in May 2025

10/10 Excellent

Milinda P

Travelled with family
Liked: Amenities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Rob

Stayed 1 night in May 2025

10/10 Excellent

Bruce, Eureka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

6/10 Okay

Frances

Stayed 1 night in Apr 2025

4/10 Poor

Willy, Singapore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only plus point about the hotel was the location. The buffet breakfast was limited to breads, cheese , yogurts. There wasn’t any warm food like scrambled eggs etc The room wall was think and we could hear others people talking in their room. They do not change towel daily and the hotel is kind of old. Compared to all the other hotels I stayed in Switzerland , this was disappointing
Stayed 2 nights in Apr 2025

6/10 Okay

HAN VE ALVIN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Stayed 1 night in Oct 2024

8/10 Good

Judy, Granby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a very plain room. Breakfast was meager; the only eggs were hard-boiled and it seemed they kept running out of certain items like the mixed fruit.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024

10/10 Excellent

Unja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kind staff. The only negative was the EDM blasting from Friday night until 3 am Saturday. In contrast, Sunday night was VERY quiet and serene!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nigel

Liked: Staff & service, property conditions & facilities
Excellent hotel right in the heart of old town Bern
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the center of action. We found parking 5 minutes away. The manager/owner was really nice talking to us.
Stayed 1 night in Sep 2024