See all properties

The Bethesdan Hotel, Tapestry Collection by Hilton

4.0 star property
Hotel near Walter Reed National Military Medical Center in Bethesda

Choose dates to view prices

Photo gallery for The Bethesdan Hotel, Tapestry Collection by Hilton

Seasonal outdoor pool, sun loungers
Reception
Terrace/patio
Ballroom
Presidential Suite, 2 Queen Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

Explore the area

View in a map
8120 Wisconsin Ave, Bethesda, MD, 20814
  • Place, The Bethesda Theater
    ‪5 min walk‬
  • Place, Walter Reed National Military Medical Center
    ‪17 min walk‬
  • Place, National Institute of Health Campus
    ‪4 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪29 min drive‬

Room options

View all photos for One Bedroom Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(208 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Queen SofaBed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed with Queen SofaBed

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 1 King Bed with Twin SofaBed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed with Twin SofaBed

8.8 out of 10
Excellent
(30 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) Kitchenette

Fridge, coffee/tea maker

One Bedroom Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing, Accessible Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite, 1 King Bed (Mobility & Hearing, Accessible Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (1 King Superior with Queen Sofa Bed)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room (1 King Superior with Queen Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room (1 King Superior with Twin Sofa Bed)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room (1 King Superior with Twin Sofa Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds, Hearing Accessible

9.2 out of 10
Wonderful
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(91 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite, 2 Queen Beds, Non Smoking

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Mobility & Hearing, Accessible Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Queen Beds (Mobility & Hearing, Accessible Bathtub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, 2 Queens, Kitchenette

Fridge, coffee/tea maker

One Bedroom Suite, 2 Queens, Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Mobility/Hearing Accessible Deluxe Two Queen Room with Roll in Shower

  • Sleeps 4

Superior King Room

  • Sleeps 2

Superior Two Queen Room

  • Sleeps 4

Mobility/Hearing Accessible Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility/Hearing Accessible Superior Two Queen Room with Tub

  • Sleeps 4

Premium King Room with Queen Sofabed

  • Sleeps 4

Superior King Room with Queen Sofabed

  • Sleeps 4

View all photos for One Bedroom Two Queen Suite with Kitchenette

Living area

One Bedroom Two Queen Suite with Kitchenette

  • Sleeps 4

Mobility/Hearing Accessible King Suite with Kitchenette and Roll in Shower

  • Sleeps 4

One Bedroom King Suite with Kitchenette

  • Sleeps 1

Accessible King Suite

  • Sleeps 2

Accessible Two Double Room

  • Sleeps 4

Junior King Suite

  • Sleeps 1

King Room

  • Sleeps 2

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior King Bedroom Suite

  • Sleeps 4

2 Queens 1 Bedroom Presidential Suite

  • Sleeps 4

2 Queen Beds Deluxe Hearing Accesssible

  • Sleeps 4

One Bedroom Suite with Sofabed

  • Sleeps 3

Deluxe Two Queen Room

  • Sleeps 4

You may also like

Ad
Exterior

Hilton Garden Inn Bethesda Downtown

Bethesda
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 347 reviews
The price is CA $107
CA $121 total
includes taxes & fees
Dec 13 - Dec 14
Hilton Garden Inn Bethesda Downtown

About the area

Bethesda

In shopping district.Within 2 miles (3 km) of this Bethesda hotel, you'll find Walter Reed National Military Medical Center and National Institute of Health Campus. Also, Rock Creek Park is within 3 miles (5 km) and Smithsonian's National Zoo is within 6 miles (10 km).

What's nearby

  • The Bethesda Theater - 5 min walk - 0.4 km
  • Walter Reed National Military Medical Center - 17 min walk - 1.4 km
  • NIH Clinical Center - 4 min drive - 2.1 km
  • National Institute of Health Campus - 4 min drive - 2.1 km
  • Smithsonian's National Zoo - 22 min drive - 9.2 km

Getting around

  • Bethesda Center Station - 11 min walk
  • Rockville Station - 13 min drive
  • Ronald Reagan Washington National Airport (DCA) - 48 min drive

Restaurants

  • ‪Leo & Livs Restaurant & Bar - ‬1 min walk
  • ‪Guapo's Restaurant - ‬1 min walk
  • ‪Dog Haus Biergarten - ‬4 min walk
  • ‪Manny & Olga's Pizza - ‬2 min walk
  • ‪Olazzo - ‬4 min walk

About this property

The Bethesdan Hotel, Tapestry Collection by Hilton

Hotel near Walter Reed National Military Medical Center in Bethesda
The Bethesdan Hotel, Tapestry Collection by Hilton offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 13512 square feet (1255 square meters) and includes conference space. A rooftop terrace, multilingual staff, and laundry facilities are also featured at the business-friendly The Bethesdan Hotel, Tapestry Collection by Hilton. For a fee, parking is available.

This Bethesda hotel is smoke free.

  • 270 guestrooms or units
  • 16 levels
  • 13512 sq ft of conference space
  • 1255 sq m of conference space
  • Built in 2006
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Bethesdan Hotel, Tapestry Collection by Hilton offers 270 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Lobby
Embassy Suites by Hilton Bethesda Washington DC
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 2,467 reviews
The price is CA $177
CA $200 total
includes taxes & fees
Nov 21 - Nov 22
Embassy Suites by Hilton Bethesda Washington DC

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For same day bookings made after 3 PM, please contact the property using the information on the reservation confirmation received after booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults, and USD 12 to 25 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open May 31 and close September 02.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Bethesda Washington DC
DoubleTree Hilton Washington Hotel Bethesda DC
DoubleTree Hilton Bethesda Washington DC Hotel
DoubleTree Hilton Hotel Bethesda Washington DC
DoubleTree Hilton Hotel Bethesda Washington DC
DoubleTree Hilton Bethesda Washington DC
Hotel DoubleTree by Hilton Hotel Bethesda - Washington DC
DoubleTree by Hilton Hotel Bethesda - Washington DC Bethesda
DoubleTree by Hilton Hotel Bethesda Washington DC
DoubleTree by Hilton Bethesda Washington DC
DoubleTree Hilton Hotel Washington
DoubleTree Hilton Washington
Doubletree Hilton Washington
DoubleTree by Hilton Hotel Bethesda Washington DC
The Bethesdan Hotel, Tapestry Collection by Hilton Hotel
The Bethesdan Hotel, Tapestry Collection by Hilton Bethesda

Reviews

The Bethesdan Hotel, Tapestry Collection by Hilton Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1012 out of 1694 reviews
Rating 8 - Good. 370 out of 1694 reviews
Rating 6 - Okay. 153 out of 1694 reviews
Rating 4 - Poor. 80 out of 1694 reviews
Rating 2 - Terrible. 79 out of 1694 reviews

Reviews

10/10 Excellent

ROBIN, PITTSBURGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Carrie

Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Hussam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So awesome really loved the pool
Stayed 1 night in Aug 2025

6/10 Okay

Yuchen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking is very limited.. receptionist could have a better attitude.
Stayed 1 night in Aug 2025

10/10 Excellent

Zaid, South WIndsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great. Just do not buy the breakfast for $25+ tips per person. I was able to get it cheap while I was booking it but it’s not worth paying any more than $10 per person.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect my only compliant is the lighting in the room- especially not good for a woman getting ready
Stayed 1 night in Aug 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Corleen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and smelt amazing in the lobby! Room was very clean and spacious.The garage was tight for parking and I wish the hours at the pool were open longer during the week. All in all, lovely hotel and would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Akila

Travelled with family and small children
Liked: Amenities
I always get the suite with the kitchenette. Very comfortable room.
Stayed 11 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, we will definitely go back.
Stayed 2 nights in May 2025

10/10 Excellent

Dina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Accommodation at a Reasonable Price

We had a very nice stay. Everything was spotless, aside from some marks on the upholstered bench by the door. The rooms are spacious and well designed--a place for everything! Just two minor complaints, breakfast buffet was simply OK for the additional price. There were no plant-based options. It also seemed a bit scrimpy to not offer no-charge coffee for at least a couple of hours in the lobby area.
Stayed 2 nights in Aug 2025

8/10 Good

Tyree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Comfortable rooms. Good location. Cheaper parking in public lot at the end of the block. Dining options within walking distance are great. Buffet breakfast was underwhelming for the price. We paid for breakfast through Expedia so it brought the price down to $19 for 2 people. Original price is $27pp.
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel, but staff is good.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was comfortable and the staff was friendly yet professional. The room was fairly clean with the exception of finding crayons on the floor .
Stayed 2 nights in Aug 2025

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jun 2025

10/10 Excellent

Leceta

Liked: Cleanliness, staff & service, property conditions & facilities
1st time visitor. This property is perfectly nestled in what appears to be the heart of Bethesda. Plenty of food options. Some open until 4am. Tastee diner had amazing breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is too expensive for the guests.
Stayed 3 nights in Aug 2025

8/10 Good

thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Nia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options | Bed comfort | Internet access | Transport access
Stayed 1 night in Aug 2025

10/10 Excellent

Galvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

alisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 1 night in Aug 2025

2/10 Terrible

Nomsa

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Hotel tried to gaslight me that the photos on Expedia (which showed both carpeted and not carpeted rooms) were not proof that I should expect an option. Instead claimed that I should somehow have divined that the rooms with flooring were more expensive and if I wanted to switch rooms I should pay an extra $20/hr. The carpet was quite old and musty by the way so my allergies flared up over the course of 1 night. The guy who checked me in was lovely, Eric, but the morning shift lady, Foza/Roza was rude and unpleasant. Manager was unavailable so I opted to checkout early and go somewhere more welcoming and professional. The manager did call to follow up and apologise, and offer "a free upgrade to flooring", after I had already packed up and found a new hotel. Also, the flooring around the pool (from the elevators) was sticky and gross. And the water was not clean like in the photos, and some of the lounge chairs were frayed and worn. It was giving nice hotel that has gotten rundown to be honest. But the lobby is newly renovated and quite lovely.
Stayed 3 nights in Aug 2025