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Mercure Bilbao Jardines De Albia

4.0 star property
4-star hotel near Guggenheim Museum Bilbao

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Photo gallery for Mercure Bilbao Jardines De Albia

Courtyard
Bar (on property)
Privilege, Room, 1 King Bed
Hallway
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Bilbao

Bilbao City Centre stay.A stay at this Bilbao City Centre hotel places you within half a mile (1 km) of Guggenheim Museum Bilbao and 2 miles (3 km) of San Mames Stadium. Ensanche and Parroquia de San Vicente Martir de Abando are also within half a mile (1 km).

What's nearby

  • Bilbao City Hall - 5 min walk - 0.4 km
  • Gran Casino Bilbao - 6 min walk - 0.6 km
  • Plaza Moyua - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 10 min walk - 0.8 km
  • Plaza Nueva - 10 min walk - 0.9 km

Getting around

  • Pio Baroja Tram Stop - 5 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 6 min walk
  • Bilbao Airport (BIO) - 17 min drive

Restaurants

  • ‪Café Iruña - ‬5 min walk
  • ‪Basquery - ‬4 min walk
  • ‪Cafe Bar Jardines - ‬1 min walk
  • ‪Totopo Mexican Food - ‬2 min walk
  • ‪Txocook - ‬3 min walk

About this property

Mercure Bilbao Jardines De Albia

4-star hotel near Guggenheim Museum Bilbao
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a library are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

  • 1 building
  • 138 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

SULTAN MOVTHU

Stayed 1 night in Nov 2025

6/10 Okay

Matilda

Travelled with partner
Room was fine and clean, average room that you would expect at such a hotel. Bar staff were very good. However, the cleaning staff walked into our room after knocking three successive days in a row despite having the do not disturb sign hanging outside. You can forgive once but three times...
Stayed 4 nights in Nov 2025

10/10 Excellent

Pamela, Whittier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well located, on the newer side of town, a short 10-minute walk to the Guggenheim and 10 minutes to old town. The room was well-appointed and clean. Would definitely use again. The front desk staff was VERY knowledgeable and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Szilard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, good condition.
Stayed 1 night in Nov 2025

10/10 Excellent

Rosanna, Pembroke pines

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025

10/10 Excellent

Vincenzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, staff efficient and courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities
Quick check in. Clean and very good room. Very well positioned for Guggenheim just a pleasant ten minute walk along river bank and excellent pinchos bar just round the corner in Jardinieres.
Stayed 1 night in Nov 2025

8/10 Good

Diana

Travelled with group
Staff and location cannot be beat.
Stayed 5 nights in Oct 2025

10/10 Excellent

Hsien-Wen

Travelled with family
Excellent room and amenities and friendly staff. Breakfast was fantastic
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with very friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Linda Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, except on Saturday night it was very noisy, our room overlooked a night club with live bands the street was very busy and noisy the music finally stopped at about 6am, so we got very little sleep that night. The rest of the stay was great! Excellent breakfast and staff very friendly and helpful. I would definitely stay here again, but would request a room not overlooking the street at the back of the hotel. We were in room 401
Stayed 3 nights in Oct 2025

10/10 Excellent

Phillip M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room. Bar staff excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Lucas was easy….. he was fantastic. Shout out to Naomi and Susana from food services Very nice room and decent Buffett breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel - great location, nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful stylish room decor
Stayed 1 night in Oct 2025

10/10 Excellent

Soumia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful concierge, delicious breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in a beautiful city

Very well located, close to the river and near to shopping, cafés, restaurants and the Guggenheim. Comfortable hotel, nice lobby, very helpful staff, good price. I can’t think of anything else to desire
Stayed 2 nights in Sep 2025

10/10 Excellent

Asraful Alom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and great staff
Stayed 4 nights in Aug 2025

8/10 Good

umberin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Mercure Bilbao to fellow travelers. The property is clean, good size rooms, friendly staff. On the night we checked in the reception person came out to help us park as we were struggling with small parking spaces. They also suggest to take their umbrellas when going out for walk as it does rain off and on. Breakfast buffet is the highlight with an impressive menu options with lot of choices - one suggestion is to add allergy alert info beside each dish name. One has to ask the server or chefs for allergy info on each dish. Secondly, at omelet station, the chef was using gloved hand to add all condiments (vegetables and/or bacon) they should use spoons to accommodate guests who are vegetarian. Parking is very convenient and even though included - one has to pay separately, this should be made more explicit.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and superb breakfast. Air conditioning not very effective at night.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in good condition and good amenities. Cleaning done to a high standard. Good choices for dining in the hotel if you wanted
Stayed 4 nights in Aug 2025