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Western Inn Motel Billings

Property class: 2.5
Hotel near First Interstate Arena at MetraPark in Billings

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Photo gallery for Western Inn Motel Billings

A log cabin-style kitchen with wooden walls, a dining table, chairs, a refrigerator, and hanging pendant lights.
A hotel hallway with a patterned carpet, white walls, and doors on both sides.
A Western Inn building with a green awning, a fire alarm system, and a planter with plants.
A compact hotel room with a kitchenette, a flat-screen TV mounted on the wall, and a small desk with a microwave, coffee maker, and cups.
A reception desk with a stone base, a clock, and a television screen on the wall.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3311 2ND AVENUE NORTH, Billings, MT, 59101
  • Place, Alberta Bair Theater
    ‪9 min walk‬
  • Place, Yellowstone Art Museum
    ‪11 min walk‬
  • Place, The Pub Station
    ‪13 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a small table, and a chair.

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Billings

City center stay.A stay at this Downtown Billings hotel places you steps from Becks Bourbon Street Casino and within a 5-minute walk of Moss Mansion Museum. Wise Wonders Science & Discovery Museum and St. Patrick's Co-Cathedral are also within half a mile (1 km).

What's nearby

  • Alberta Bair Theater - 9 min walk - 0.8 km
  • Yellowstone Art Museum - 11 min walk - 1.0 km
  • The Pub Station - 13 min walk - 1.1 km
  • Billings Depot - 16 min walk - 1.4 km
  • Dehler Park - 17 min walk - 1.4 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 7 min drive

Restaurants

  • Starbucks
  • ‪Rail Line Coffee - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Captain Scurvy’s Black Dragon Den - ‬15 min walk
  • ‪The High Horse Saloon & Eatery - ‬2 min drive

About this property

Western Inn Motel Billings

Hotel near First Interstate Arena at MetraPark in Billings
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). The business-friendly Western Inn Motel Billings also features a vending machine and laundry facilities. Free self parking is available.
  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
Western Inn Motel Billings offers 40 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. These individually decorated accommodations include desks. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with premium cable channels. Housekeeping is provided daily.

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Hilltop Inn by Riversage
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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.99 per pet, per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.99 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Western Inn Motel
Western Billings
Western Inn Billings Billings
Western Inn Motel Billings Hotel
Western Inn Motel Billings Billings
Western Inn Motel Billings Hotel Billings

Frequently asked questions

How close is Western Inn Motel Billings to the airport?

Western Inn Motel Billings is 2.7 mi (7-min drive) away from the Billings Logan Intl. Airport (BIL) airport, the closest popular airport to the property.

Does Western Inn Motel Billings have an airport shuttle?

Western Inn Motel Billings offers a free airport shuttle, available during limited hours, at scheduled times.

Does Western Inn Motel Billings offer free breakfast?

Western Inn Motel Billings offers free continental breakfast every day from 7:30 AM to 9 AM.

Is there a casino at Western Inn Motel Billings?

No, there is no casino at this hotel, but Becks Bourbon Street Casino (3-min walk) and Nickels Casino (3-min drive) are nearby.

What time is check-in at Western Inn Motel Billings?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

Is there free parking at Western Inn Motel Billings?

This hotel offers free self parking.

Does Western Inn Motel Billings have a pool?

Western Inn Motel Billings does not have a pool.

Does Western Inn Motel Billings have a spa?

There are no spa services available at this hotel.

How close is Western Inn Motel Billings to downtown Billings?

Western Inn Motel Billings is 0.7 mi away from Billings.

Western Inn Motel Billings Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 157 reviews
Rating 8 - Good. 41 out of 157 reviews
Rating 6 - Okay. 48 out of 157 reviews
Rating 4 - Poor. 26 out of 157 reviews
Rating 2 - Terrible. 16 out of 157 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was on my way to Williston N. Dakota. The stay at Western Inn, Billings Mt. gave the chance to take a break from a 12 hr. drive from home (East Wenatchee,WA. If I were to make that run again, I would stay @ the Western Inn.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had a coffee pot othet places didnt and quite it noisr at othet ones
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great location near downtown Billings. The facility looks taking care of and clean. The staff is friendly and helpful
Stayed 1 night in Dec 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid value not flashy.

A solid hotel.Not flashy, but serviceable.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room with king size bed. Small lobby limited seating breakfast. Great staff, very friendly and helpful.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very nice and personable, however the cleanliness of the place was undesirable. The carpet had large stains. The shower door looked as though it was not cleaned in some time. I had to ask the housekeeper twice to clean my bathroom and she did not provide cups, sugar or stirrers for coffee. The picture attached was not what my room looked like
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
When I first got there I ordered a room with two queens and they gave us a room with 2 full beds. At three in the morning we all woke up because the room was very very hot the central air was not working. And on top of that I went to go ask for a fan and the front doors to the motel were closed so we suffered with the heat. Towels were stained with brown. Terrible motel would never stay there again
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everyone is very friendly. We had a small special request, and they did their best to accommodate.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Somewhat old with old bed that creeked. Good staff that was helpful.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
They advertise airport shuttle service but it's not always available. The room was not even remotely clean. I could see that the surfaces had been washed but there was deep filth on the baseboards and in corners. The bed was old and uncomfortable and the room temperature couldn't be adjusted.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may not be the most updated motel, but they make up for it in customer service. The owner is so nice, friendly, and helpful. They have continental breakfast, and sell snacks and drinks in the front office. The owner would throw in a free candy bar most times. There is a washer and dryer for guests' use, and it was nice to not have to do laundry when I got home.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
It is an older motel run by a small staff of friendly and competent people. The rooms were adequate with all of the things you'd expect in a 2 star motel. Only a couple issues we didn't expect. 1) There were ants on the floor of the shower however they were quickly taken care of when we notified the desk attendant. 2) The queen beds were noisy whenever you move in the bed. I've never seen or heard of that before.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't waste the money!!!

The hotel was dirty. Air conditioning worked when it wanted to and the beds were awful. Lumpy, and they squeaked bad every time you moved. If this was a recently remodeled hotel I would hate to see what it was like before. Would not waste the money to stay again.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, but overpriced for the conditions and amenities.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

Great staff!

The room was a little run down, and they do charge for pets. The free breakfast was cereal and there's no tub.i wound up paying about $115.00 for a two star hotel. BUT the family running the place were absolutely the sweetest! I really enjoyed their friendliness and energy.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable Dump

It was filthy. They surprised me with a $50.00 “deposit” requirement when I checked in. It still has not been refunded. The breakfast is a bowl of cereal. Avoid this place.
Stayed 1 night in May 2019
Verified review

4/10 Poor

JAMES

Liked: Cleanliness, room comfort
Disliked: Staff & service

A motel to stay away from.

It took a long time to get checked it. Breakfast wasn’t served until 7:30. We had to take the cover of the toilet so it could flush it because the handle was on the side to close to the sink. Also breakfast was not some thing to write home about.
Stayed 1 night in May 2019
Verified review

4/10 Poor

J.Y.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty towels, carpet in room dirty, no locks on the door to the hallway, uncomfortable bed and the pillows were bad too. Staff was super nice and friendly, efficient.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Motel is very old and outdated . It is very clean and the staff are friendly
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this motel in Billings Montana for the duration of my stay which was a week. The staff there was incredibly kind and helpful. I enjoyed my stay very much. The only problem that I had, was that the room had no AC, and until i figured out to open the door to the porch it was little on the warm side, after that the problem was solved and no real issue. I would recommend that they put some kind of screen door on there or something because while opening the door did solve my problem for the heat it also allowed bugs to come in or more the point..bees. While not detrimental to my health I do have a phobia of bees and also there are some people who are deathly allergic to them. so just a thought, nothing more. other than that my stay was wonderful and i would recomend them to just about anyone.
Stayed 5 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, shower had good water pressure. Location sort of enh.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Alban

Liked: Cleanliness, staff & service

Very friendly, very clean

The people are great, the rooms are clean, the walls are thin and the water pressure in my shower was so low that it was hard to bathe. I don't want to dissuade anyone from staying there and I'm sure other rooms have showers that work better but being able to get clean can be kind of a big thing.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Comfortable place for an overnight stay with family. We had the 3 queen room and it was clean and comfortable. Breakfast was standard donuts, cereal, and fruit. It was plentiful and regularly replenished. Didn't see much of the neighborhood, but heard there was a neat farmer's market down the street. Only real issue was the shower was hard to adjust and had little pressure when the neighbors were using theirs. I would be happy to stay here again!
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Mona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is badly in need of a good cleaning, with new towels, sheets etc. It is a difficult hotel in which to stay, particularly for someone with a handicap as one must travel up stairs and down stairs, and across to another building. The risers on the stairs date so narrow they would not meet Code in Canada. The parking lot is in terrible disrepair. Housekeeping missed our room totally one night. Amenities were not replaced on a daily basis. We would never stay there again .
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Mona

Liked: Cleanliness, staff & service
Easy to reach. Easy to find. Good location. Clean room, lovely big shower. Could use new mattresses.
Stayed 1 night in Sep 2018