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AC Hotel by Marriott Birmingham

4.0 star property
4-star hotel near The Mailbox, connected to a shopping center

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Lobby
Deluxe Room, 1 King Bed, Non Smoking
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

1 bedroom, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

1 bedroom, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

City center retreat .You'll be steps from The Mailbox and within a 10-minute walk of O2 Academy Birmingham with a stay at this Birmingham City Centre hotel. The Alexandra Theatre and International Convention Centre are also within half a mile (1 km).

What's nearby

  • The Mailbox - 1 min walk - 0.0 km
  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Côte - ‬1 min walk
  • ‪Pad Thai Restaurant & Karaoke Bar - ‬4 min walk
  • ‪Elio Cafe - ‬2 min walk

About this property

AC Hotel by Marriott Birmingham

4-star hotel near The Mailbox, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott Birmingham offers 90 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Polish, Romanian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms are stuffy and too hot

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely hotel on a good location. Air con in room resets to hot temperature at various points throughout the day and night. Came back to room after an evening meal and was set to 27. Set to 18 to sleep and woke up at 3 to find it was heating again at 21. Reported to reception in morning who were fairly nonplused.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff Excellent

Best hotel we have stayed in for a while. Staff were very friendly, hotel clean and location spot on. Really pleased!
Stayed 1 night in Mar 2025

10/10 Excellent

Masango Ngole

Liked: Cleanliness, amenities
Had a great weekend
Stayed 2 nights in Mar 2025

6/10 Okay

Lom

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

lots of small annoyances all add up to a big one

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

paul

Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Feb 2025

10/10 Excellent

Fiona

Stayed 1 night in Feb 2025

10/10 Excellent

SUNDEEP

Travelled with group
Lovely place and great location and very reasonably priced compared to other hotels nearby
Stayed 1 night in Feb 2025

10/10 Excellent

Iona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Business traveller
Disliked: Room comfort
They gave me an accessible room, which I did not request. I’m extremely disappointed about that.
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Birmingham

A great hotel in a brilliant location and the staff are very helpful
Stayed 1 night in Jan 2025

8/10 Good

Manal

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Smooth early check in. But there was no slippers nor robes, I call and ask receptionist for slippers but they send nothing. Everything else was good.
Stayed 1 night in Jan 2025