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Britannia Hotel Birmingham New Street Station

3.0 star property
3-star hotel near Bullring & Grand Central

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Front of property
Reception
Executive Double Room

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Birmingham

Heart of Birmingham.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Library of Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Britannia Hotel Birmingham New Street Station

3-star hotel near Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Reception
ibis budget Birmingham Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,364 reviews
The price is CA $47
CA $56 total
includes taxes & fees
Apr 17 - Apr 18
ibis budget Birmingham Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 35-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 158 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 233 out of 1002 reviews
Rating 4 - Poor. 194 out of 1002 reviews
Rating 2 - Terrible. 229 out of 1002 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ruben

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great but cool. Heater can’t be controlled and the entrance to the hotel was dark and dirty. Overall it’s a good place for what you pay.
Stayed 1 night in Nov 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
Spotless room and bathroom, staff were friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Chitra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a room with twin beds for a 2 night stay. I got a bed with 2 twin mattresses joined together instead of 2 separate beds. The bathroom was good. We didn't have access to wifi as their system was down and would have completed repairs only the day after we left. For international travellers this was a major disadvantage. Also access to the hotel was another concern. The Uber driver had to drop us off at another street due to lack of access and we had to walk there with 4 luggages. The German Christmas market was also underway on the adjacent street that made the stay quite noisy.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
This hotel is just off the predestinies Birmingham New Street City Centre, and it a minutes walk from the train station, upper mall entrance. Britania has a very unassuming entrance, Which is down an alleyway off from the High Street. Staff were polite and there is a member of staff on front desk. I was given a room on the 9th Floor! with only one lift working. This lift was very slow and would stop of and all floors to pick up other people, so getting to my room usually took around 5 mins. There are air conditioning units, apposed to radiators in the room, These units doubled up as a heat sauce, however once the units was turned off, the room would get cold very quickly. So was forced to wear jumpers and full attire throughout the night just to stay warm. Lastly, the room door kept sticking, so i had to forcibly push and pull it closed whenever i wanted the door closed. This method would be necessary when leaving the hotel every day, as if i just let the door close on it's own the room would not be locked or secure. Similarly i had to push door to entre room Some good points to note about my stay is that the double bed i slept in was very comfortable, and they gave me a room with an en-suite shower room which i requested. lastly, do to it's central location, both to Birmingham New Street City Centre and it's station, I did not have to walk or travel far to get to my destinations Finally, i would not recommend this hotel for stays longer then 1 night (i stayed for 2)
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Business traveller
Disliked: Amenities
The bed was not comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Joe

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs a bit of work on the inside. Lots of peeling paint and stains. Couldn't get into the room so had to change
Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 1 night in Dec 2025

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 lift was working took ages to get to floor. Restuarant and bar not open as advertised. Wifi didnt work at all. Room was basic and very poir for the price. There was on constant smell of cannabis on our floor, which came in through the window, the hotel states no smoking.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel clean room nice modern shower
Stayed 1 night in Dec 2025

10/10 Excellent

Urial

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Someone had been smoking in the room with loads of dog ends outside the window. Only one lift working and very slow. Room was fine. Showers noisy from neighbours. Convenient location though and cheap.
Stayed 1 night in Dec 2025

6/10 Okay

Livine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room ok staff not so much. We came from London and my friend fell down some stairs and twisted her ankle i came downstairs in the morning to request some help because my friends foot had swollen and I was told an ambulance would be called and shown up to our room when they arrived. We waited and waited until i finally went back down to reception to see what was going on only to be told that I was supposed to ring the ambulance and then they would show them up to the room so I was highly frustrated. After checking out we waited in reception for the ambulance because by this time my friend couldn’t put any pressure on her foot. There were no available toilets while waiting for hours for the ambulance to arrive. At no time did staff check on us or offer any assistance at all. Very disappointed
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean, staff were so helpful and the location was great! Will definitely book this hotel again
Stayed 1 night in Dec 2025

6/10 Okay

James Rocks

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I'd describe the Hotel Britannia room we stayed in as fairly grubby and I would personally never choose to stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Tammy

Stayed 3 nights in Dec 2025

4/10 Poor

Melanee

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In terms of being centrally located for the station and market this was perfect. I'd barely describe the room as clean as around/under the desk was dusty. The bed was uncomfortable and there was a strong smell of week from adjacent rooms (not uncommon at this hotel). The windows were single glazed which didn't help with the noise from the street below - people late at night and bin lorry very early in the morning. Generally an unpleasant stay and this was my 3rd time staying. Only one lift in operation, which is needed when you have luggage, so a long wait to go up/down. The decor in the room was dated, the room needed a deep clean as the skirting board was dusty. On the upside the bathroom had been redone and it was a great shower. The staff were great at check in and when I needed more milk. Take your own coffee as what they provide is quite vile. When you book here, remember the old adage - "you get what you pay for". It was a budget room, with budget comfort and facilities. Please be aware that you travel along a little, dark dingy alleyway to get to reception. Depending which direction you approach the hotel has an influence on how well it is lit.
Stayed 2 nights in Dec 2025

8/10 Good

Miss Samantha

Liked: Cleanliness, staff & service, amenities
The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back.
Stayed 1 night in Nov 2025

2/10 Terrible

Ajeet

Disliked: Staff & service, property conditions & facilities
Easy to get to, lots of places to eat and a Tesco nearby. basic room - but no hot water!
Stayed 1 night in Dec 2025

2/10 Terrible

Stan

Business traveller
Disliked: Cleanliness, staff & service, amenities
advertise under false pretences m1grant hotel, this is not pointed out when you book. hotel refused to refund Stay away
Stayed 1 night in Dec 2025

6/10 Okay

Catriona

Stayed 2 nights in Nov 2025

6/10 Okay

Jacqueline

Business traveller
Pillows were little too hard & might be an idea to put a picture views even of the city behind the pretend window. Bit too claustrophobic for me I'm afraid....
Stayed 1 night in Dec 2025

8/10 Good

lisa

Business traveller
Staff was accommodating. I wish they provided breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service
Acceptable hotel for price. Central location
Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Dec 2025