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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel near Bullring & Grand Central in Birmingham

Choose dates to view prices

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Executive Double Room
Point of interest
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Birmingham

Heart of Birmingham.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Library of Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel near Bullring & Grand Central in Birmingham
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 35-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 148 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 201 out of 1000 reviews
Rating 2 - Terrible. 239 out of 1000 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Delaine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property while close to the train station, it is located in an unsafe area. It needs updating, beds are uncomfortable , comforter was not big enough, our room had moths in it.
Stayed 3 nights in Sep 2025

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room allocated was very small for a double room with no window or air conditioning in either the bedroom or the bath room. leading to a very uncomfortable night. Room was reasonably clean and the toilet and bathroom were in very good condition. Would not use this hotel again.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever stayed. Avoid at all cost
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t stay here!

When we realized we didn’t have heat in our room we went to the front desk to notify them twice over our three day stay and we were never able to get get the issue resolved.
Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

YKS

Business traveller
Disliked: Property conditions & facilities
Need to focus on small but essential things, aside the lifts felt shaky and old
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don’t like closed spaces.

Fed up with getting a room with no windows. Even though told I don’t like closed spaces they still won’t alter the room. It’s not easy to breath in the room and difficult to sleep. You don’t know if it’s daylight. You don’t know what the weather is like. It’s very poor service.
Stayed 1 night in Sep 2025

10/10 Excellent

Fiach

Stayed 1 night in Sep 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again

Stay was terrible first scammed by hotel.com as i was charged for 2 double bed to 4 single beds when all rooms are with single beds and inwas charged for this change then the smell at the hotel made all of us so sick dirty cups and spoon in room and boans of dead animals at my window the elevator was a nightmare never comes opens the door 2 to 3 times and even skips the floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the overnight stay and in general
Stayed 1 night in Sep 2025

10/10 Excellent

mohammed

Liked: Staff & service, property conditions & facilities
But vole of room no good too much
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great location. Very basic, however value for money is unbeatable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

8/10 Good

harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Shopping area near to station
Stayed 1 night in Sep 2025

8/10 Good

Dauquan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Britannia for 3 nights. It is really convenient for rail and bus connections. Excellent restaurants all in short walking distance. Staff and facilities perfect. A great choice for travellers not using a car.
Stayed 3 nights in Sep 2025

8/10 Good

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and functional

Check in was simple, but definitely an issue with the area near the entrance with drunk and homeless people seeking shelter The room was on 7th floor and spacious, tea and coffee and a small shower room The bed looked massive, those was two beds locked together which when in the bed you could clearly feel the join but other than that it was comfortable Slept badly due to noise from street (even on 7th floor) and noise from others nearby on same floor Was disappointed to find restaurant was closed so could not have breakfast at hotel which then meant I had to check out sooner to be able to go find somewhere to eat
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Chima

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is next to the high street which is great. It did the job for me.
Stayed 1 night in Sep 2025

2/10 Terrible

miss n

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing going for this hotel was location. Bed was lumpy and springs poking out into your back all night, zero sleep, hotel was dirty no towels in room and overall a very unloved and run down hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Huw

Travelled with group
Liked: Cleanliness, property conditions & facilities
After reading some reviews I was apprehensive booking this hotel however I was pleasantly surprised. Hotel was clean, very central and convenient for anything in the city centre. From my experience (2 nights stayed) I think it’s a perfect crash pad sort of hotel. The alleyway the hotel entrance opens to has seen better days and has some questionable residents and the front desk staff weren’t particular warm and friendly but overall, a good value hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

SIU CHING

Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impressed

it was a short walk from new street train station birmingham shops macdonald s nearby the place was cool an clean kempt tidy the bathroom was absolutly immaculate with toiletries an thier was akettle in room with tea milk an coffee.very friendly vibe lifts an perfect for me old skool.
Stayed 1 night in Aug 2025