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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel near Bullring & Grand Central in Birmingham

Choose dates to view prices

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Reception
Front of property
Standard Twin Room

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Birmingham

Heart of Birmingham.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Library of Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel near Bullring & Grand Central in Birmingham
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 35-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.6
Rating 10 - Excellent. 148 out of 1010 reviews
Rating 8 - Good. 189 out of 1010 reviews
Rating 6 - Okay. 228 out of 1010 reviews
Rating 4 - Poor. 200 out of 1010 reviews
Rating 2 - Terrible. 245 out of 1010 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Large hotel that is not expensive. Feels very tired but decent for a short buisness stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

2/10 Terrible

Fraser

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mattress

I’ve fell asleep on more comfortable benches! Would not recommend it if you want to sleep!
Stayed 2 nights in Sep 2025

8/10 Good

Haroun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jer

Travelled with partner
Disliked: Cleanliness
Pillows and beddings not clean. I had a rash on my face when I woke up next day probably the pillows
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Fine fir a business stay
Stayed 1 night in Aug 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service, amenities
The bed felt like cardboard count sleep well because of this apart from that all was well
Stayed 1 night in Aug 2025

8/10 Good

Zachariah

Stayed 1 night in Aug 2025

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Central Birmingham

Good central location. Maybe not the safest place late at night to walk around. My room was large enough but stayed on very hot night and the AC didn’t work and my room didn’t have any windows at all so my room touched 30C and was unpleasant to sleep in
Stayed 1 night in May 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 3 nights in Aug 2025

2/10 Terrible

Darlington

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrid stay

Way 2 loud all mite only bad 3 hours sleep noise all nite hotel did not seem Bothered no fone in room Either 2 fone down 2 reception asked for 2 single beds and was given a double and there a constant hurried smell in and round the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Jalal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Adrian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel.

Terrible excuse for a hotel. Surely one of the worst in the city. Reception team were very good and changed my room. A disgusting building which needs a refit. The whole hotel is beyond filthy. I will never return.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel itself is somewhat dated. Although the bathroom has been renovated the bedroom itself needs some talc and aspects of it wasn’t particularly clean. I had to clean the dressing table myself
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Outdide Looks like a bombs gone off

From the outside it could well be Beirut but surprisingly clean room and the bed was comfortable. The bathroom was a nightmare. An old type bath tub, no handles to get step in or out and tap water mixers to get the right water temperature. Cheap awful watered down liquid soap.
Stayed 1 night in Jul 2025

8/10 Good

mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and good location

Ideal location, nice clean room. Could do with air con but other than that it was a pleasant stay
Stayed 1 night in Jul 2025

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No amenities. Very poorly kept. The toilet and facilities pipes made so much noise i didn't want to bathe. Bed was hard. Bathroom smelled like smoke. Elevator wasn't working needs total updating
Stayed 1 night in Jul 2025

8/10 Good

Alan

Disliked: Staff & service

Cheap and (fairly) cheerful

central, cheap, basic, it's OK
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Amenities
Basic but cheap, clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It’ll do if you just need a bed.

One of the lifts was out of order. It was very hot in the corridors of the hotel. Bed sheets were dirty on arrival so had to ask for them to be swapped. Bathroom was immaculate and super modern. There was a huge TV on the wall too. But the beds weren’t very comfy. I barely trusted the door to stay closed. It’s not in a bad place though, there’s nothing spectacular about the hotel but if you just need a place to sleep, it’ll do.
Stayed 1 night in Jul 2025