Comfort Inn & Suites at CrossPlex Village

2.5 star property
Hotel perfectly located for exploring Five Points West

Choose dates to view prices

Photo gallery for Comfort Inn & Suites at CrossPlex Village

Desk, laptop workspace, blackout drapes, free WiFi
Exterior
Lobby
Free daily on-the-go breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, Tuxedo Junction
    ‪2 min drive‬
  • Place, Rickwood Field
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(75 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

Five Points West stay.With a stay at this Five Points West hotel, you'll be within half a mile (1 km) of Birmingham CrossPlex and 2 miles (3 km) of Tuxedo Junction. Rickwood Field and Baptist Medical Center - Princeton are also within 3 miles (5 km).

What's nearby

  • Birmingham CrossPlex - 3 min walk - 0.3 km
  • Tuxedo Junction - 2 min drive - 2.5 km
  • Erskine Hawkins Park - 2 min drive - 2.5 km
  • Rickwood Field - 3 min drive - 2.1 km
  • University of Alabama at Birmingham - 8 min drive - 8.6 km

Getting around

  • Birmingham Station - 10 min drive
  • Birmingham International Airport (BHM) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬2 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪A-Train Station - ‬3 min drive

About this property

Comfort Inn & Suites at CrossPlex Village

Hotel perfectly located for exploring Five Points West
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Oswaldo, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ok the only problem I noticed was the elevator always was dirty and the waiting area were the elevators are the floor always was dirty, the room was clean but smells like previous guests smoke and I can smell it every time when I walk in the room.
Stayed 2 nights in Oct 2025

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Deerius

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a medical visit to UAB.
Stayed 1 night in Sep 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let Jesus lead you"

Yes the room suite was very clean and comfortable. Air conditioning was pleasant And the parking was right, by my husband and i are disable, we were very pleased overall! Thank you for our overnight stay. The check in was easy and already prepared. The attendants were very polite.
Stayed 1 night in Sep 2025

10/10 Excellent

Treantia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great it was quiet an comforting. In the afternoon you could really walk to shop grab food and it was even close to a dollar general. The staff is immaculate very friendly and inviting. They was always smiling and spoke to you very polite. The only small thing I had an issue with is the hallway on the fourth floor and the elevator area and a noticeable smell. The smell was like a stuffy smell but didn’t smell in the rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Arrived on a motorcycle and the area was questionable but Tiffany showed me where I could park the motorcycle right outside the main enterance. The staff was/is very welcoming and easy going. Could use heavier curtains to block out the city lights and the and facility lighting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas Andrew Taft

Stayed 2 nights in Sep 2025

10/10 Excellent

Micki

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Very hospitable and caring. The room was very nice but was noisy. Could here motorcycles going by from the room and also heard from bathroom from vent.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyon

Stayed 4 nights in Sep 2025

10/10 Excellent

Tyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Sep 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was exceptionally clean and very comfortable. If I had to make a suggestion, I would say extend the continental breakfast to at least ten. Nine is too early for it to be over.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and convenient 👌
Stayed 3 nights in Sep 2025

8/10 Good

Tomeco

Stayed 2 nights in Jul 2025

10/10 Excellent

Josetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tawonda

Stayed 1 night in Sep 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel. The staff were friendly and addressed the one issue we had within mins.
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Other than seeing 2 different coaches it was ok.
Stayed 2 nights in Sep 2025