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Copthorne Hotel Merry Hill Dudley

4.0 star property
4-star hotel near Merry Hill

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Lunch and dinner served, British cuisine
Terrace/patio
Standard Room (Waterfront Family KingBed + SingleBed)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪3 min walk‬
  • Place, Dudley Zoo and Castle
    ‪5 min drive‬
  • Place, Black Country Living Museum
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(66 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brierley Hill

In shopping district.Stay at this Brierley Hill hotel and you'll be within half a mile (1 km) of Merry Hill and 2 miles (3 km) of Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 miles (5 km).

What's nearby

  • Merry Hill - 3 min walk - 0.3 km
  • Quest - 12 min walk - 1.1 km
  • Dudley Zoo and Castle - 5 min drive - 4.9 km
  • Black Country Living Museum - 6 min drive - 5.9 km
  • Cadbury World - 20 min drive - 17.8 km

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪The Waterfront Inn - ‬5 min walk
  • ‪The Dog And Lamp Post - ‬8 min walk

About this property

Copthorne Hotel Merry Hill Dudley

4-star hotel near Merry Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the business-friendly Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Reviews

Copthorne Hotel Merry Hill Dudley Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

Reviews

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

8/10 Good

Alan

Stayed 11 nights in Jul 2025

8/10 Good

Ashok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8 out 10

Very comfortable beds and the room was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Fantastic staff would recommend

We had a lovely meal in the restaurant, Vicky P was fantastic throughout the evening. I was unwell during the stay and needed to book an extra night, staff were kind and so caring asking my husband if I was ok. Will definitely stay again. Pool access was brilliant and included in the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value

Lovely stay again such value for money and we will be returning soon
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay.

We love our stays at the Copthorne Merry Hill. Rooms are spacious with comfortable beds and it's so convenient for the shopping centre and loads of other amenities. Restaurant serves good food at reasonable prices. The spa is small but an added bonus with hot tub, pool, sauna and steam room. Staff are friendly and helpful - Adam on reception is a star - five star in fact!
Stayed 2 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud kids

Thr poeple in thr room next to us was loud and i didnt get the room i asked for
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel I need of TLC

We only stayed for one night and didn’t use the restaurant facilities so this review is in the bedroom condition. The reception staff were friendly on arrival and check in was smooth. The bedroom is very tired marks on the wall, the window couldn’t be fully closed had to leave on tilt which would of been ok but there is a pub right opposite that has music playing till after midnight. Some of the furniture had been replaced but the old wardrobe had had doors removed and the frame was damaged. There obviously use to be a mini bar but the door to that was screwed shut so when they removed the fridges rather than removing the cupboard they just screwed it closed and the casing was damaged. The bathroom again very tired the side of the bath again was screwed on some had white caps over the screws others didn’t. The shampoo in the bath was empty. Also you have to pay for parking even though you are a resident. In summary an old hotel that need a lot of TLC
Stayed 1 night in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

M J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely omelette from the bar menu. Comfy bed and a great sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Rhian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. However the noise from next door woke me up in the middle night. Not happy!
Stayed 1 night in Jul 2025

10/10 Excellent

Arron

Stayed 1 night in Aug 2025

6/10 Okay

Helena

Stayed 2 nights in Jul 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tracey

Liked: Property conditions & facilities
Disliked: Room comfort
We stayed for 2 nights and stay here whenever we come to the midlands but this time the room was so hot as you could not open the window and no air conditioning just a small fan which we had to turn off in the middle of the night due to noise. Also we forgot to put the sign out to have a refill of tea bags for the following and when we asked the lady was very rude and you would think I would have asked for my money back . Normally everyone on reception is helpful and lovely. I had not seen this lady before and definatley recommend a customer service training course would help. Other than this it was a great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ranjit Kaur

Travelled with partner
Liked: Property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Staff & service
Staff were very friendly, great room, very clean, comfy bed, delicious breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed Customer who expects better!

For ladies not great for drying hair and getting ready in relation to mirror and lack of chair/shelf (or table). Sink set too far back to make it easy to use. The restaurant menu wasn't great and sadly for a room less than 1/2 full the service was poor. We waited 20 minutes after finishing our main course and HAD TO GET UP AND ASK STAFF FOR A DESSERT MENU!!!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel is amazing the staff from the reception. To the housekeeper who helped workout the TV for me.
Stayed 1 night in Jul 2025

8/10 Good

Elaine

Stayed 2 nights in Jul 2025

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
Was surprised there was no aircon so sleeping was very uncomfortable, not impressed with breakfast for the price the evening meal was very sparce and pricey .
Stayed 4 nights in Jul 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025