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Crowne Plaza Birmingham NEC by IHG

4.0 star property
4-star eco-certified hotel near Resorts World Birmingham

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Bar (on property)
Lobby
Exterior
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪2 min walk‬
  • National Exhibition Centre
    ‪6 min walk‬
  • National Motorcycle Museum
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (1 Super King)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Birmingham

Marston Green stay.At this Marston Green hotel, you'll be steps from Resorts World Birmingham and within a 15-minute walk of National Exhibition Centre. National Motorcycle Museum is 0.5 mi (0.8 km) away.

What's nearby

  • Resorts World Birmingham - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • bp pulse LIVE - 5 min walk - 0.4 km
  • National Exhibition Centre - 6 min walk - 0.6 km
  • National Motorcycle Museum - 8 min walk - 0.7 km

Getting around

  • Solihull Hampton-in-Arden Station - 5 min drive
  • Air Rail Link Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • ‪Genting Hotel - ‬5 min walk
  • ‪PizzaExpress - ‬7 min walk
  • ‪The Piazza (Wetherspoon) - ‬19 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Crowne Plaza Birmingham NEC by IHG

4-star eco-certified hotel near Resorts World Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 1 building
  • 242 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Reviews

Crowne Plaza Birmingham NEC by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1011 reviews
Rating 8 - Good. 301 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

Reviews

6/10 Okay

Ashley

Liked: Staff & service
Unfortunately the air conditioning was not wor
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony, Horsham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Third year for us here for Gardeners World expo at NEC. Ideal location, nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sabin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, clean and lovely location.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel from staff to rooms to bar and restaurant definitely stag here again
Stayed 1 night in Jun 2025

8/10 Good

Carole

Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Stayed 1 night in Jun 2025

8/10 Good

PETER, NORWICH

Stayed 7 nights in Jun 2025

10/10 Excellent

Juliet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel extremely close to the arena
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable family room with two double beds and a very big smart TV. It had everything we needed and we had a lovely 2 night stay. The breakfast had a great variety and all of the hotel staff were really helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Staff very attentive, comfy room and the complimentary toothpaste was a great touch Thankyou
Stayed 1 night in Jun 2025

6/10 Okay

Gareth

Travelled with family
Tied corridors, but room had been updated
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arpna

Liked: Cleanliness, amenities, property conditions & facilities
Convenient short, walking distance from Birmingham International train station and NEC.
Stayed 1 night in Jun 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.
Stayed 2 nights in May 2025

8/10 Good

DENZIL

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT HOTEL GOOD STAFF.THE PARKING SHOULD HAVE BEEN INCLUDED AS I AT TO PAY AND NO INFO THAT I COULD GET IT FOR FREE UNTIL AFTER I ALREADY PAID FOR IT BUT EVERYTHING ELSE WAS VERY GOOD
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good
Stayed 1 night in May 2025

8/10 Good

Alison

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible service in bar

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely surroundings and modern clean hotel with excellent bar and restaurant which is close to resorts world
Stayed 1 night in May 2025

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scumbag parking scheme

You get to the hotel and for the parking right next to it you have to load an App and prepay. £15 - not cheap but at an exhibition centre you expect it. What you don’t expect is a hotel where the “day” you have paid for expires at midnight and you get a £60 “fine for overstaying “ as you leave the following morning. What hotel thinks you want to leave at midnight?. Of course the App doesn’t offer you the option of buying the extra day - no because they know they are going to fleece you with a parking fine. The hotel itself is obviously convenient for events at the arena, a reasonable comfortable chain hotel . But the scumbag parking scheme ruins the experience.
Stayed 1 night in May 2025

10/10 Excellent

Aynufa

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Quiet and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Matthew, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, and the room was large and comfortable, if a little dated. The hotel was busy when we stayed, the restaurant was excellent but service was a bit slow. I had some issues with the parking payment, but the hotel staff were excellent, and sorted out my issues professionally and with no fuss. Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great location! Staff wonderfully helpful, I left a jacket in my room and they were super helpful getting it back to me! Thanks!
Stayed 1 night in May 2025