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Malmaison Birmingham

4.0 star property
4-star boutique hotel near Utilita Arena Birmingham

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Photo gallery for Malmaison Birmingham

Hallway
Property preview
Property entrance
Club Deluxe Double Double Room
Havana Signature Suite | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Hot tub

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(65 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,066 reviews
The price is CA $181
CA $217 total
includes taxes & fees
Oct 5 - Oct 6
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About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 10-minute walk of O2 Academy Birmingham. Utilita Arena Birmingham and Shopping District are also within half a mile (1 km).

What's nearby

  • The Mailbox - 1 min walk - 0.0 km
  • Bullring & Grand Central - 7 min walk - 0.7 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km
  • Broad Street - 15 min walk - 1.3 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬1 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk
  • ‪Tamatanga - ‬2 min walk
  • ‪Cherry Reds Café Bar - ‬3 min walk
  • ‪Bonehead - ‬3 min walk

About this property

Malmaison Birmingham

4-star boutique hotel near Utilita Arena Birmingham
Malmaison Birmingham offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Reviews

Malmaison Birmingham Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 658 out of 1036 reviews
Rating 8 - Good. 228 out of 1036 reviews
Rating 6 - Okay. 85 out of 1036 reviews
Rating 4 - Poor. 40 out of 1036 reviews
Rating 2 - Terrible. 25 out of 1036 reviews

Reviews

10/10 Excellent

Dr Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Huiy

Business traveller
Liked: Cleanliness
While the hotel and room were nice, there were a few weak points. The temperature control seemed to be malfunctioning and inconsistent, the shower head holder on the wall had been damaged so the anngle was awkward, and toilet failed to flush effectively. As it was a business trip and I had long days away from the room and did not service to attempt to address this while I was away, I did not report this to front desk (my own choice), I found it irritating that these issues were present at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lighting all over was the pitts. Too dark. Otherwise hotel and location and rates and food where great.
Stayed 1 night in Jun 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort

Central Birmgham comfortable hotel

Stayed 1 night in Jun 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had pre-allocated me a quiet room which was considerate as I had requested this in advance and it was much appreciated.
Stayed 1 night in Jun 2025

2/10 Terrible

William

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

8/10 Good

SAMAR

Liked: Cleanliness, amenities, property conditions & facilities
Handy city centre location
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The barman was particularly friendly and chatty, making us feel welcome.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Soheil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed the stay
Stayed 2 nights in Jun 2025

8/10 Good

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable bed, easily walkable from New Street Station. Lovely breakfast, service good, shame there was booming music playing in the bar, could be turned down for breakfast. Would like bottles of water in the room, thought that was standard these days.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fan stay. Beds and room amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Parmjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to have lotion in room. Bar staff excellent.. Reception staff excellent
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Lovely hotel close to the city centre
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and excellent room service menu options! Sticky toffee pudding was specifically fantastic. Great staff and amenities. My facial treatment at the spa on the ground floor was amazing. Thank you Chloe! I highly recommend the treatments there, and I'd love to return for another. I believe I was staying in an accessible room, which is of no issue to me, but I did not require one. Location was so convenient: 5 mins walk from New Street station and about 10 mins from Moor Street station. Shopping, food and entertainment all nearby within walking distance. I attended a concert at Utilita arena, which was only 15mins walk from the hotel. The only slightly unfortunate thing was that my excema started with the bathroom hand soap. My hands were irritated after the first night. The shower products were absolutely fine. But great experience overall and I'd consider a future stay.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very professional, clean and tidy
Stayed 1 night in May 2025

10/10 Excellent

Louise

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

8/10 Good

Joanna

Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break in Birmingham

Great location. Everything we wanted to do was easy to get to. Very friendly staff. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location in central Birmingham. Nice staff and very comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025