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Malmaison Birmingham

4.0 star property
4-star boutique hotel near Utilita Arena Birmingham

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Photo gallery for Malmaison Birmingham

Lobby
Hallway
Havana Signature Suite
Havana Signature Suite | Bathroom
Nirvana Signature Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(70 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

9.0 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Birmingham

Birmingham City Centre stay.Within a 15-minute walk of this Birmingham City Centre hotel, you'll find Broad Street and Bullring & Grand Central. Utilita Arena Birmingham and Shopping District are also within half a mile (1 km).

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • Broad Street - 6 min walk - 0.6 km
  • Symphony Hall - 6 min walk - 0.6 km
  • Bullring & Grand Central - 7 min walk - 0.7 km
  • International Convention Centre - 8 min walk - 0.7 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬1 min walk
  • ‪Cherry Reds Café Bar - ‬3 min walk
  • ‪Tamatanga - ‬2 min walk
  • ‪The Railway - ‬3 min walk

About this property

Malmaison Birmingham

4-star boutique hotel near Utilita Arena Birmingham
Malmaison Birmingham offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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The Grand Hotel Birmingham
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  • Pet friendly
  • Free WiFi
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  • Air conditioning
4.7 out of 5, Exceptional, 1,154 reviews
The price is CA $178
CA $214 total
includes taxes & fees
Apr 5 - Apr 6
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 710 out of 1095 reviews
Rating 8 - Good. 232 out of 1095 reviews
Rating 6 - Okay. 91 out of 1095 reviews
Rating 4 - Poor. 37 out of 1095 reviews
Rating 2 - Terrible. 25 out of 1095 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities
First time staying at thishotel and was very impressed with our stay. Would definitely recommend.
Stayed 1 night in Jan 2026

6/10 Okay

Omar

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very soft pillows. Central location. Quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Modern, spacious room and comfy bed. Stayed for Christmas and it was a great choice. Shopping and nice restaurants close by.
Stayed 3 nights in Dec 2025

10/10 Excellent

Keely

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Fabulous room and great breakfast. Service was spot on.
Double double club room.
Stayed 1 night in Dec 2025

6/10 Okay

Nina

Room furniture was worn out and torn, very dark room. Room could be cleaned better with details.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel in city centre
Stayed 1 night in Dec 2025

10/10 Excellent

SCOTT, BIRMINGHAM

Liked: Cleanliness, property conditions & facilities
Beautiful rooms , friendly staff , amazing location. Plenty of bars and restaurants
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great sized room, lovely dinner in hotel restaurant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fay

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Still a great place to stay. Comfortable room and bed. Great staff and a delicious breakfast. Aways good to return here
Stayed 1 night in Dec 2025

4/10 Poor

Lorraine

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Ann-Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful large room. Luxurious and bed and pillows were really comfy. Spotless bathroom with lovely smelling toiletries. All staff were friendly and helpful. Would recommend highly as so convenient for getting from the station and visiting the Xmas Market.
Stayed 2 nights in Dec 2025

6/10 Okay

Claudine

R
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and perfect location! Rooms were spacious and clean. Hot breakfast options could be more varied.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mrs Natalie shipley

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very efficient staff
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025