Such a pleasant surprise. I have spent over 55 years travelling around the world, mainly on business. Sadly, the UK proved to be the most disappointing country for hotels and restaurants. Not this one. A pleasant and helpful receptionist, a superb team in the bar and restaurant for dinner and breakfast this morning. A bedroom twice the size of any Premier Inn, a super king bed, most comfortable. All in all, one of the most positive experiences all round. Congratulations to all the great team which made our stay a pleasant and enjoyable experience.
Perfect rest stop. Itâs not the fault of the hotel because it is advertised but no food after 9pm was a bit frustrating after a long drive. Good breakfast
Room clean, bed firm and comfortable.
However room very tatty and bathroom dated.
Had problems with heating that was promptly sorted, however a problem with the bathroom sink was never addressed even after being reported to various members of staff.
Ate in the restaurant on both nights, food ok but nothing special, service was extremely slow , so slow that we decided against a dessert as we couldn't face the wait.
We noticed other guests commenting that they were not happy with the wait
A lovely setting by the river, fantastic outdoor seating area. Friendly staff and great sized double room. Personally i found the mattress was very hard but a very enjoyable stay.
My wife and I booked this hotel for a concert in nearby warwick,to say we were impressed by the location,friendly staff and food in the restaurant is an understatement we cannot recommend this hotel enough,huge room with bath and shower,and a very comfortable queen size bed,5 stars.
Service and meals were excellent. The building has wonderful ambience. The only fault I could find was some peeling paint in both my bedroom and bathroom. Also it's the little touches that count - like a box of tissues, cotton wool pads, hand cream etc.
Hotel receptionist greeted us with a smile and very helpful providing all the information we needed
Hotel room was clean and bed was very comfortable
Perfect location for our needs to and from Warwick Castle