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Down Hall Hotel

4.0 star property
Enjoy the spa at this 4-star Bishop's Stortford hotel

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
Lounge
Lounge
Property entrance
Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, Saint Nicholas Church, Moreton
    ‪9 min drive‬
  • Place, Hatfield Forest Country Park
    ‪11 min drive‬
  • Place, Bishop's Stortford Golf Club
    ‪12 min drive‬
  • Airport, London (STN-Stansted)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bishop's Stortford

Near the airport.Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Pishiobury Park and Hatfield Forest Country Park. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

What's nearby

  • Saint Nicholas Church, Moreton - 9 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Hatfield Forest Country Park - 11 min drive - 9.0 km
  • Bishop's Stortford Golf Club - 12 min drive - 13.8 km
  • Southern Parkland Country Park - 14 min drive - 13.2 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Secret Garden - ‬9 min drive
  • ‪The Bull - ‬9 min drive
  • ‪Queen's Head Inn - ‬9 min drive
  • ‪The Shed - ‬8 min drive
  • ‪White Lion - ‬9 min drive

About this property

Down Hall Hotel

Enjoy the spa at this 4-star Bishop's Stortford hotel
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square meters) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9591 sq ft of conference space
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful and peaceful stay for my birthday - staff very kindly upgraded my room. I had the most relaxing facial at the spa which was worth every penny! I also really enjoyed the fish and chips from the restaurant. Cleanliness was overall good, but could've been improved when it came to stains on the sofa in the room, occasional hairs left on furniture and insects found in-between the window frames. I understand some of these can be difficult to remove, but that attention to detail would've have made the stay 10/10 for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Stayed 2 nights in Sep 2025

10/10 Excellent

juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hotel and really enjoyable stay
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Booked in the blazing heat, unfortunately no air con in the room made for a terrible nights sleep, can’t be helped in such a beautiful old building
Stayed 1 night in Jun 2025

10/10 Excellent

Julie A

Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

M A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2009. A wonderful place for a quiet retreat.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night's stay. Staff very friendly and accommodating. Lovely quiet walk around the grounds and woods. Will definitely come back.
Stayed 1 night in Aug 2025

6/10 Okay

Kahl

Travelled with partner
I wanted this hotel to be be everything it promised to be, but it just isn’t. Our room was a bit tired and in need of modernisation. The decor in some areas feels very dated. It’s incredibly overpriced, our room was as small as it possibly could be, but the Garden Room restaurant is definitely the main culprit here. The vibe is plain odd, and the food is just fine. The vegetarian Tortelloni was £37. I wish we’d just eaten in the bar…. better atmosphere and a better selection of food. The staff were again ‘fine’. No real warm welcome and some of them just seemed to lack training. Not their fault at all. It feels like a hotel that just hasn’t got a real hold on what it wants to be. There was nothing particularly awful about our stay, but I just couldn’t recommend the place.
Stayed 2 nights in Sep 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, if only there was air condition!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A warm welcome and pleasant stay

Thank you for the warm welcome at reception and allowing us to park our car at the front of the hotel. Our room was clean and welcoming. Staff were all polite, friendly and helpful. Our only criticism was the lengthy wait for drinks to arrive at the terrace bar. We either ordered in bulk! Or headed into the fox bar for swifter service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
Stayed 1 night in Aug 2025

8/10 Good

Rachel Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful surroundings. Comfortable rooms.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025