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Swan's Cay

2.5 star property
Bocas del Toro guestrooms with free WiFi

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Photo gallery for Swan's Cay

Interior entrance
View from room
Exterior
Classic Triple Room
Daily full breakfast (PAB 10.70 per person)
Reviews
7.6

Good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle Tercera, Bocas del Toro, Bocas del Toro
  • Popular LocationBocas del Toro Ferry Terminal5 min walk
  • Popular LocationCarenero Island1 min drive
  • Popular LocationTortuga Beach7 min drive

Room options

Classic Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Classic Double Room

10/10 Exceptional
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

10/10 Exceptional
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Bocas del Toro

Near the airport.Your stay at this hotel will put you steps from Bolivar Park and a 5-minute walk from Red Frog Beach. Wizard Beach and Bocas del Toro Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Bolivar Park - 1 min walk
  • Bocas del Toro Ferry Terminal - 5 min walk
  • Bocas Marina - 9 min walk
  • Carenero Island - 1 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • coco fastronomy - 4 min walk
  • Brother’s - 4 min walk
  • Café Del Mar - 4 min walk
  • Tequila Republic - 1 min walk
  • Doghouse Pizza - 1 min walk

About this property

Swan's Cay

Bocas del Toro guestrooms with free WiFi
Swan's Cay offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Swan's Cay. Self parking is free.

This Bocas del Toro hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swan's Cay offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Full-sized refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: PAB 10.70 for adults and PAB 10.70 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swan's Cay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PAB 10.70 for adults and PAB 10.70 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Contactless check-out is available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Swan's Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 112 reviews" "
Rating 8 - Good. 40 out of 112 reviews" "
Rating 6 - Okay. 24 out of 112 reviews" "
Rating 4 - Poor. 10 out of 112 reviews" "
Rating 2 - Terrible. 5 out of 112 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Huyen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with pool, clean & breakfast buffet
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 3 nights in Jan 2024

8/10 Good

RAJENDRAN, Pensacola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have very thin walls and you can here people having sex in adjoining rooms
Stayed 4 nights in Dec 2023

8/10 Good

Pilar

Stayed 3 nights in Dec 2023

10/10 Excellent

Biolley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

10/10 Excellent

Osvaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Stayed 2 nights in Nov 2023

4/10 Poor

Allyson

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angelik M.

Travelled with partner
Disliked: Staff & service
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Stayed 2 nights in May 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

10/10 Excellent

David

Stayed 2 nights in Apr 2023