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Lancaster House

Property class: 4
Family-friendly 4-star hotel near Hacienda Santa Barbara Mall

Choose dates to view prices

Photo gallery for Lancaster House

A spa area with a hot tub, wooden seating, and a view of mountains at night.
Property video
A hotel entrance with a sign reading "Lancaster House Suites," a covered entrance, and a variety of potted plants in front.
A breakfast buffet with various food items and beverages.
A modern spa room with a wooden floor, a hot tub, and a massage table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Place, La Castellana National Theater
    ‪19 min walk‬
  • Place, Virrey Park
    ‪3 min drive‬
  • Place, Unicentro Bogotá
    ‪3 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

A hotel room with a bed, bedside tables, a desk, a television, and a window with a view.

Family Suite, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

A dining area with a wooden table, chairs, and a painting on the wall.

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Terrace

A hotel room with a bed, a desk, a TV, and a view of the outside.

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the area

Bogotá

Usaquén stay.Your stay at this Usaquén hotel places you within 2 miles (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 miles (5 km).

What's nearby

  • La Castellana National Theater - 19 min walk - 1.6 km
  • Clínica Reina Sofia - 19 min walk - 1.6 km
  • Embassy of the Dominican Republic - 19 min walk - 1.7 km
  • Virrey Park - 3 min drive - 2.5 km
  • Unicentro Bogotá - 3 min drive - 1.8 km

Getting around

  • Estación Usaquén Station - 7 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 33 min drive

Restaurants

  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪Giornatta Café - ‬4 min walk
  • ‪Descortés - ‬5 min walk
  • ‪Tourist Caffee - ‬7 min walk
  • ‪Pizzardi Artigianali - ‬9 min walk

About this property

Lancaster House

Family-friendly 4-star hotel near Hacienda Santa Barbara Mall
Lancaster House offers its guests a full-service spa, a 24-hour health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. A sauna, a library, and a terrace are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1996
  • Karaoke
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Lancaster House offers 55 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and portable fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

How close is Lancaster House to the airport?

Lancaster House is 10.1 mi (33-min drive) away from the El Dorado Intl. Airport (BOG) airport, the closest popular airport to the property.

How much does it cost to stay at Lancaster House?

As of Sept 3, 2026, prices found for a 1-night stay for 2 adults at Lancaster House on Sept 6, 2026 start from CA $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lancaster House have an airport shuttle?

Lancaster House offers an airport shuttle 24 hours a day, on request, for a charge of USD 35 per vehicle, roundtrip.

Does Lancaster House offer free breakfast?

Free breakfast isn’t provided at Lancaster House, but buffet breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Lancaster House?

No, there is no casino at this hotel.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in.

Is there free parking at Lancaster House?

Free parking is not available at this hotel. Self parking is available for USD 5 per night.

Does Lancaster House have a pool?

Lancaster House does not have a pool.

Does Lancaster House have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, happy hour, and light fare.

Does Lancaster House have a spa?

This hotel has a spa, which features hot stone massages, body treatments, and thalassotherapy.

How close is Lancaster House to downtown Bogotá?

Lancaster House is 1.6 mi away from Bogotá.

Lancaster House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1007 reviews
Rating 8 - Good. 199 out of 1007 reviews
Rating 6 - Okay. 85 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pragati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for budget friendly stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Great value. Kind and helpful staff. Good security. Not the best location, but close enough to get around. Would recommend.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

tony

Liked: Cleanliness
Would go again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ceasar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and friendly ppl.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JOSE ANTONIO ACEVEDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, nice kitchen in room, breakfast very plentiful and delicious. Very helpful staff. Only minor complaint is bed was a little firm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jocelyn Tapia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and big room . Property staff were incredible
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Fermin

Liked: Cleanliness, amenities, property conditions & facilities
Staff should improve service at the restaurant. Breakfast ok.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Olopilel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubication is excellent, suite is big & clean. Laundry is really expensive, staff is good & never see a bellhops
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great for relaxation and also great that can be used one couple at a time or a room # per section. Im very happy i took time to visit this propperty and see with my own tow eyes how great their staff is. All the servers where awesome and very welcoming.
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel to stay in Bogotá
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Paola A

Liked: Cleanliness, amenities
They are very kind.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay I will for sure stay again
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and attentive staff!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

jeremy

Liked: Cleanliness
Decent for ocean front at affordable rate.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was above and beyond our expectations, whenever I have the pleasure to come back to Bogotá, for sure I'll stay here again, the staff, the food, location, the room, everything was excellent. I highly recommend staying here.
Stayed 8 nights in Nov 2025