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Hyatt Place Boise/Towne Square

3.0 star property
3-star hotel in West Boise

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Photo gallery for Hyatt Place Boise/Towne Square

Free daily on-the-go breakfast
Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
925 N Milwaukee St, Boise, ID, 83704
  • Place, Boise Towne Square Mall
    ‪8 min walk‬
  • Place, St. Alphonsus Family center
    ‪3 min drive‬
  • Place, Boise Mormon Temple
    ‪4 min drive‬
  • Airport, Boise, ID (BOI)
    ‪8 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

9.0 out of 10
Wonderful
(43 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(108 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Specialty)

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Specialty)

9.2 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Boise

West Boise stay.With a stay at this West Boise hotel, you'll be within half a mile (1 km) of Boise Towne Square Mall and 2 miles (3 km) of Aquarium of Boise. St. Alphonsus Family center and Vibra Hospital of Boise are also within 2 miles (3 km).

What's nearby

  • Boise Towne Square Mall - 8 min walk - 0.7 km
  • Aquarium of Boise - 19 min walk - 1.6 km
  • St. Alphonsus Family center - 3 min drive - 2.9 km
  • Vibra Hospital of Boise - 3 min drive - 2.5 km
  • Boise Mormon Temple - 4 min drive - 2.8 km

Getting around

  • Boise Station - 12 min drive
  • Boise Airport (BOI) - 13 min drive

Restaurants

  • ‪Masala Bistro - ‬6 min walk
  • ‪Dutch Bros Coffee - ‬6 min walk
  • ‪Five Guys - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Burger King - ‬15 min walk

About this property

Hyatt Place Boise/Towne Square

3-star hotel in West Boise
Hyatt Place Boise/Towne Square offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 938 square feet (87 square meters) and includes conference space. The business-friendly Hyatt Place Boise/Towne Square also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Boise hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • 938 sq ft of conference space
  • 87 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Boise/Towne Square offers 127 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Boise/Towne Square
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Hotel Boise
Boise Hyatt
Hyatt Boise Towne Square
Hyatt Boise Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel Boise

Reviews

Hyatt Place Boise/Towne Square Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1039 reviews
Rating 8 - Good. 250 out of 1039 reviews
Rating 6 - Okay. 115 out of 1039 reviews
Rating 4 - Poor. 51 out of 1039 reviews
Rating 2 - Terrible. 34 out of 1039 reviews

Reviews

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mike

Disliked: Property conditions & facilities
Not like other hyatt
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Disliked: Staff & service

No follow up / poor customer service.

I was traveling due to my Mom having major heart surgery. I had been on the road for 7 hours. There was a mix up with original booking at another hotel that didn’t get confirmed. So as I was a hour out from Boise I was driving trying to find another place. As I selected this location and confirmed my wife message me she already paid for a different hotel she found closer to the Hospital my mom would be at. As I selected to pay at hotel I went to hotel to explain situation. There was no one on site at 8pm to make a decision on if an exception could be made. As it was up to the hotel on if I would get charged. The manager next day refused to make an exception due to the circumstances. Customer service was terrible. I asked for a follow up or to have manager call me to so I could explain why I was requesting an exception. And to give me a head up on if would warrant and exception. And if not be expecting a charge on my card. No call from Hotel. I have worked is customer service and you can tell when someone is genuine you want to help where you can. There was no empathy or even follow up with a “guest”. I have stayed and many other location but this was by fare the worst when it comes to customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Mary Grace, TAYTAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The pros: It's a clean & quiet property with suites big enough to fit our party of 6. The cons: We were excited to use the pool however the pool does not seem to be heated, as it was freezing. The pool deck is also in need of repair because lots of the pebbles are loose & chipping off.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness
Floors looked un vacuumed throughout the hotel and our toilet wouldn’t even flush. Cot was broken inside the couch. No bathrooms inside the pool area. Staff was nice and the breakfast area was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Juergen

Stayed 2 nights in Aug 2025

10/10 Excellent

Marnie

Stayed 1 night in Aug 2025

10/10 Excellent

RICHARD, NEW WESTMINSTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would help to start breakfast a little earlier - maybe 6:00am? Really had to hustle to catch my flight and still get breakfast in. Otherwise, everything was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation in every way.
Stayed 1 night in Aug 2025

8/10 Good

kelly, king hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great hotel, friendly staff. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Very happy with our stay here! Front desk was friendly and very helpful. Room was clean and very roomy! We’d definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Le, Frisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boise is a quiet place compared to Dallas. The summer temperatures are nice. The Boise River is awesome. Very nice to relax
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

D. Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not too friendly, panhandlers in the parking lot, breakfast area is chaotic, juice was more like colored water, coffee was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeralyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- pleasant staff
Stayed 1 night in Aug 2025