Embassy Suites by Hilton Boston Waltham

3.5 star property
Enjoy the indoor pool at this Waltham hotel

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking (Governor's)
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Brandeis University
    ‪4 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Waltham

In Waltham .Within 3 miles (5 km) of this Waltham hotel, you'll find Brandeis University and Boston Children's at Waltham. Bentley College and Regis College are also within 6 miles (10 km).

What's nearby

  • Brandeis University - 4 min drive - 3.9 km
  • Boston Children's at Waltham - 5 min drive - 5.0 km
  • Bentley College - 8 min drive - 6.7 km
  • Harvard University - 14 min drive - 14.4 km
  • Boston College - 15 min drive - 13.1 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪Atrium Lounge - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪B & F House of Pizza - ‬4 min drive

About this property

Embassy Suites by Hilton Boston Waltham

Enjoy the indoor pool at this Waltham hotel
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 923 out of 1975 reviews
Rating 8 - Good. 420 out of 1975 reviews
Rating 6 - Okay. 303 out of 1975 reviews
Rating 4 - Poor. 167 out of 1975 reviews
Rating 2 - Terrible. 162 out of 1975 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya Montaque

Liked: Staff & service, amenities, property conditions & facilities
Hilary the assistant manager was awesome, she was the first person I met when we arrived which was a bit earlier then excepted but she was able to get us in our room sooner with early check in. The room was clean and had all the amenities needed. We had to dine on site 2/3 nights of our stay, they really tried but there was a ton of guest for special events and so they did their best. Overall we enjoyed our stay. Until next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Room was spacious. Very nice set up all around.
Stayed 2 nights in Mar 2025

4/10 Poor

Joseph

Travelled with family
The elevator service was terrible and slow
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not a Good Stay

We slept there 4 nights and our sheets were never changed. We had to go down to the front desk to get coffee cups and coffee twice. One morning the tub floor was slippery. Our room wasn’t well maintained but that wasn’t the reason for the rating. We have stayed in Waltham and in other Embassy Suites and been very pleased but not this time. That being said we talked to the manager who did give us some compensation.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend to stay

My wife and I love staying at Embassy suites and have been going there for the past 10 years around same time a year. This time around we notice there were furniture in the lobby and rooms that were old looking (outdated) and some damage that needed to be replaced. We also loved the breakfast and omelette bar and both of those were very disappointed this year, food was not really good and omelettes were also not good. The service at the front desk was great and friendly and overall enjoyed our stay besides what mentioned above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Milkenson

Stayed 1 night in Mar 2025

8/10 Good

Claude

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

6/10 Okay

Scott, Enfield

Business traveller
Completed a survey when I arrived. One of the managers called to discuss my feedback. Did not receive the resolution I was told I would receive
Stayed 2 nights in Mar 2025

4/10 Poor

Meeshalana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty. There was hair in my shower on the first night I arrived, and I had not used the shower. The remainder of the days I stayed there, housekeeping did not clean my room properly. There was white residue left on the sink and drawer handles in the kitchen area. They did not replace my towels at the time of cleaning and there was more hair left in my shower. The Hotel Manager and front desk staff were nice and accommodating. However, the housekeeping cleaning expectations were horrible/unacceptable. Also, during breakfast they ran out of a lot of ingredients for the omelets. Also, they did not rotate between bacon and sausage, all they had was sausage the entire time. However, the Food Service Manager and staff were nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sami

Stayed 5 nights in Mar 2025

8/10 Good

Sandra, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything is great. But the hotel ran out of shower gel and could only provide soap. Maybe the bed sheets were not changed after the last guest used them, so they smelled bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Little noisy but there was an event going on, not really a complaint, couldn’t hear anything in the rooms. Staff was great and very welcoming and accommodating. Will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheyla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like that they didn’t inform us that the pool area was down for maintenance very upsetting to me and my kids
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable place! Staff at breakfast are amazing! Super attentive and the omelets were amazing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christa

Stayed 1 night in Feb 2025

2/10 Terrible

Luisa

Stayed 4 nights in Feb 2025

8/10 Good

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overall stay the only hiccup we had was the breakfast. When we checked in the night before we were told by the clerk that breakfast ends at 11. The following morning I let my son go to the pool thinking he’ll eat after but breakfast ended at 9:30 which we missed. We had to find a restaurant. Restaurants are at the most a 12 minute drive which is not bad at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Billie Jo

Liked: Cleanliness, staff & service
Still waiting on my deposit. Bren 9 business days!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025