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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
3-star beachfront hotel near Bournemouth Beach

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Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
On the beach
Balcony
Property grounds
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View in a map
East Overcliff Drive, Bournemouth, England, BH1 3AN
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪15 min walk‬
  • Airport, Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bournemouth

On the beach.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 3 min walk - 0.3 km
  • Russell-Cotes Art Gallery and Museum - 9 min walk - 0.8 km
  • Bournemouth Pavillion Theatre - 12 min walk - 1.0 km
  • Bournemouth International Centre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Domino's Pizza - ‬10 min walk
  • ‪The Anvil - ‬8 min walk
  • ‪El Murrino Beachside - ‬11 min walk
  • ‪Caffe Dino - ‬8 min walk
  • ‪Noodle Bar - ‬8 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3-star beachfront hotel near Bournemouth Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 295 square feet (27 square meters) and includes conference space. Bournemouth East Cliff Hotel, Sure Hotel Collection by BW also features a terrace, a garden, and concierge services. For a fee, parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 295 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1930
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Assistive listening devices
  • Lever door handles
  • Upper floors accessible by stairs only
  • Vibrating pillow alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 1001 reviews
Rating 8 - Good. 381 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
L’endroit est vraiment beau mais l’extérieur a besoin de rénovation… la chambre etait bien et nous avons du aller souper à extérieur il y avait un groupe.. mais il y avait plusieurs options
Stayed 1 night in Jun 2025

8/10 Good

Kamali

Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Reception was really friendly and gave us all theinformationwe needed, check in was quick,lovely room ,quite ,bed was so comfortable, hotel was central to boscombe and bournmouth, will definitely recommend!
Stayed 2 nights in Aug 2025

4/10 Poor

Kayleigh

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Not great, but ok for price at peak time. Mixed feelings. We had a Large family room, but it was not very clean and we had issues with hot water. Parking £35 which seemed excessive. Nice you can use the pool next door and great location. We left an item in the room which we were told wasn’t there (even though the room had been “cleaned” and we knew exactly where it was). We then had call the next day saying they had found it and we could pay for them to post it back to us, which was a little annoying.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 2 nights in Aug 2025

4/10 Poor

Elena

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Not

Stayed 3 nights in Aug 2025

8/10 Good

MD ABUL KALAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Ade

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Oscar Anibal

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff offered a very inefficient and slow service.
Stayed 2 nights in Aug 2025

4/10 Poor

Elvis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No internet, tv remote didn't work,room was hot windows open six inches, The toilet was,try and sit on it,absolutely joke.car park £20 ive had better stays in truck stops and cheaper and thats with the truck .£270 FOR 2NIGHT NOT EVEN BREAKFAST UNBELIEVABLE
Stayed 2 nights in Aug 2025

2/10 Terrible

Mayur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jennie

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff friendly polite and very good at interacting with the guests
Stayed 3 nights in Aug 2025

2/10 Terrible

Shirin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t be staying here again , the rooms are filthy the staff are not very friendly or helpful I couldn’t even begin to tell you how dirty the bathroom was the dust and dirt and cobwebs just awful, furniture falling apart on its last legs bathroom dated and dirty carpets stained curtains caked in dust they gave us a cheap tower fan in the middle of summer it was just terrible
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Travelled with family and small children
Disliked: Amenities
All the staff were very helpful and went out off there way to help us
Stayed 3 nights in Aug 2025

10/10 Excellent

C B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

What I had expected
Stayed 3 nights in Aug 2025

6/10 Okay

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slow check in & high parking charge

Check in was slow and limited options for food. Most annoying was told parking was available at the premises and on check in advised parking was managed by local council and cost £20 to park. Unimpressed.
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100

it’s wonderful place to stay and staff are amazing especially jamal he was wonderful and make us feel like home
Stayed 3 nights in Jul 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights in Family Room, 2 Adults and 2 kids. Room was adequate for our needs. Kids said sofa bed was comfortable. Upon request, we (my daughter and I) had the king-size bed split into two singles. Bedding and towels were all nice and clean. View from window, which only partly opened for safety reasons, was of the fire escape at back of hotel, only real aspect we didn't like. Bathroom was totally functional with very good rainfall shower and nice hot water. Buffet breakfast was very good and liked very much by the kids. The balcony by reception/bar offers great views over the bay and is nice to sit out on in the evening with a drink etc. Short walk to town, even shorter to start of zig-zag down to beach. Staff were very pleasant and helpful which made everything enjoyable. Lift to upper floors too. All in all, we thoroughly enjoyed our stay at the East Cliff Hotel. Would recommend it, if on a budget, and will certainly stay here again.
Stayed 4 nights in Jul 2025

6/10 Okay

Caroline

Travelled with group
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

varun

Stayed 1 night in Jul 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good beds disappointed at no pool looks like not been used for years but not told about it on booking my stay yes we were offerered another pool at Carlton but it was always buzzy Bar facilities terrible no coffee machine I could go on a lot more very bad re view I think by more than me
Stayed 10 nights in Jul 2025

6/10 Okay

Diana

Unfortunately I chose a single room which was rather small. It just happened to be a heatwave when I arrived so the room was very hot and If I could have had an update I would have done. But the hotel is in a great position on the cliffs and walking into the town centre.
Stayed 7 nights in Jul 2025