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Bournemouth West Cliff Hotel & Spa

3.0 star property
3-star luxury hotel near Bournemouth International Centre

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Property entrance
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Bar (on property)
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(34 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Bournemouth City Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,001 reviews
The price is CA $151
CA $182 total
includes taxes & fees
Nov 23 - Nov 24
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About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪the palm - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

3-star luxury hotel near Bournemouth International Centre
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
The Durley Dean Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
The price is CA $69
CA $83 total
includes taxes & fees
Dec 5 - Dec 6
The Durley Dean Hotel

Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Reviews

Bournemouth West Cliff Hotel & Spa Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Brill hotel will definitely be back.
Stayed 1 night in Aug 2025

6/10 Okay

Mel, Trowbridge

Travelled with family
Liked: Amenities, property conditions & facilities
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ahsan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price does not reflect quality at all. Better off going to travelodge
Stayed 1 night in Aug 2025

6/10 Okay

Simon

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I book this hotel purely down to the pool. Arrived with my 12 year old son to find the pool closed at 7:30pm. Woke up the next morning to find we couldn’t use it again due to a Swimming class!! My son was so disappointed. Staff weren’t great. The Deputy manager was “sorry” but that was it. Had to ask him to compensate by giving us a free breakfast which he did, but it wasn’t offered. On top of that, because we were checking in late, we tried calling for over an hour and 30 minutes. Not one person answered!! Not great.
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ale

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Sherri

Liked: Cleanliness
Disliked: Staff & service
Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Romeo

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great size for my family. Staff were great and restaurant and food was very delicious. Variety of drinks and bar staff are all good and very attentive. In a central location close to town centre.
Stayed 2 nights in Aug 2025

4/10 Poor

Mumtaz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Jain
Stayed 2 nights in Jul 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family room, however there was only 1 very small window and hardly any ventilationnor natural light. We asked if we could change rooms to a room with more natural light. The reception staff were very helpful. We moved rooms and we had big bay window with loads of natural light. For an extra fee of £20 per night. The pool was amazing. It wasn't too busy and it was a lovely temperature and was very clean and maintained. The food was good and breakfast was great. Over all it was a really enjoyable stay. The hotel is in a great location. I would definitely recommend staying at West cliff Hotel. The rooms at the front of the hotel seem to be the best to choose from. The vibe was good and the spa looked busy although we didn't venture there. I am definitely coming back!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely hotel. Would hoghly recommend. We stayed in the deluxe suite, it was extremely comfortable, very clean and had ecwrything we needed for our 2 nights stay. Coffee and tea, bottled water, iron and air conditioning. Plenty of towels for the 3 of us and complementary slippers and robes. The staff were cery polite and friendly and the food was exceptional
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Travelled with family
Liked: Staff & service

Decent hotel

I like that you get a £5 bar voucher if opting not to have room cleaned over a duration of more than one night. I initially had to move room due to very loud neighbours but this was dealt with professionally. Breakfast was average for £15 but they did cater for veggie sausages.
Stayed 2 nights in Jul 2025

10/10 Excellent

HANANE

Stayed 5 nights in Jul 2025

8/10 Good

Deanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Les

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel It's gets a bit hot for some rooms with no air con Facilities top notch
Stayed 7 nights in Jul 2025

8/10 Good

KA MAN RACHEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel!

We were very happy and enjoyed our stay, we were made to feel very comfortable by the professional and friendly staff. Our rooms were spotless and so was all of the hotel. The food was excellent quality and very tasty. I'd definitely recommend The West Cliff.
Stayed 4 nights in Jul 2025

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a birthday trip, left the same night. Walking in from the side entrance felt more like entering a care home than a 4-star hotel — the warm, stale corridor air and stained carpets gave off “neglected institution” vibes. No disrespect to pensioners, but the crowd and scent sealed it. The room was boiling, poorly ventilated, and nowhere near the “stunningly renovated” standard they boast about in the press. Turns out they spent £500k on upgrading 20 out of 83 rooms — so around 75% of guests are still sleeping in 2006. No AC, just a knock-off Dyson-style desk fan that moved less air than a sigh. The mattress was saggy, the air thick, and the room was just not fit for purpose. We asked to check out 6 hours later. The receptionist didn’t know how to process it, so he called the duty manager, who told us to contact Expedia for a refund, gave her name, and said she’d support the complaint. Once we emailed our complaint, she denied saying any of it. After days of going back and forth with Expedia and the hotel, we eventually received a full refund. They claimed they “don’t have the resources” to go back and forth justifying the property. Might be worth redirecting those resources into carpets, airflow, and honesty.
Stayed 2 nights in Jul 2025

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025