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Bournemouth West Cliff Hotel & Spa

3.0 star property
3-star luxury hotel near Bournemouth International Centre

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Bar (on property)
Lounge
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.8 out of 10
Good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk

About this property

Bournemouth West Cliff Hotel & Spa

3-star luxury hotel near Bournemouth International Centre
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
The Durley Dean Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
The price is CA $83
CA $100 total
includes taxes & fees
Jan 1 - Jan 2, 2026
The Durley Dean Hotel

Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1008 reviews
Rating 8 - Good. 353 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 56 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gym looked good

We didnt use during our visit but looked good
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay attentive staff. Hotel rooms in good order and very convenient for the BIC 15 min walk.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful, friendly and welcoming. Very comfortable room. Well supplied with towels, toiletries, tea, coffee and milk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, food gre
Stayed 1 night in Jul 2025

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
The hotel is perfectly nice - room and bed comfortable. It is a bit tired and worn looking and maybe a refurb of the upstairs/bedrooms would be good. Carpets in corridors not great. A bit noisy from the road outside (I was in a room facing the road). Plus points are very nice little swimming pool - not too crowded. Staff all pleasant and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pool was great, room had no AC
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, public transport links, pool/gym/spa off road parking. All of these things influenced our choosing West cliff. We had not visited Bournemouth before. We would use it again if in the area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darren, Witney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice spa will definitely be returning
Stayed 2 nights in Aug 2025

6/10 Okay

Miloud

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Our family room was a little dated but clean and tidy. Would have been nice to have a small fridge in the room especially during the recent hot weather but otherwise ok. Breakfast was self service which is fine however a fried egg would have been nice instead of scrambled each day. The pool area was very warm and again needs a bit of an update but on the whole our stay was satisfactory.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect! Some people expect to much.

Lovely stay! Large family room. The children enjoyed the swimmimg pool and used it both days. Cheap 24 hour parking. Couldnt fault. Will return.
Stayed 1 night in Sep 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BASIC BASIC BASIC!!! AVOID! Stick to Premier Inn

Booked two rooms £168 a night, one room for two nights one room for 1 night so over £500 , Firstly Receptionist trying to tell me card had been declined online and I had to pay again! so had to prove that I had paid..not a good start! She also needs to smile a bit, as rude ..first impressions and all that! They also don’t tell you at time of booking that £10 a night for parking so we parked on the road but a bit worried for our car as there was evidence of two car windows smashed! The room was like staff accommodation from the 80’s absolute disgrace, there’s obviously a problem with the roof as damp patches everywhere and trying to cover up rotten wood with bad filling. There must have been a tall person who put the mirror up in the bathroom as I could only see the top of my head in it, I am 5’3, paintwork very tired and need some bleach in that bath!! we only stayed one night, didn’t even check into the other room then booked into a Premier Inn in Cardiff, even had to get out of Bournemouth as the west cliff stressed me out.. this hotel could take some lessons from the premier inn!
Lucky it didn’t rain the night we stayed as this was over the bed
Dirty
Bad filling job
Damp ceiling
Stayed 2 nights in Sep 2025

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were amazing, Josh on reception was the first staff member that we met. He could see I was struggling with my cases and came to my rescue. Both myself and my husband have mobility issues. Josh made such a great first impression, and from that moment we were not disappointed. The accessible room was fantastic, the breakfast was second to none. We will definitely be returning, we felt totally pampered.
Stayed 6 nights in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

All the staff were great, very friendly and nice to my kids. Pool warm and very nice. Family room spacious, bed comfy, not a great view! Good breakfast but could offer more than scrambled eggs and more fruit. Location is good, short walk to lovely beach.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Aug 2025

4/10 Poor

Jasminder, Feltham

Travelled with family, Travelled with family and small children
Disliked: Staff & service
As a boundless.co.uk member, you get free parking, use of spa and late checkou. Manager at reception demanded money from my daughter as we had booked late checkout (She actually stated that unless we book direct with the hotel, there are no free parking, no free spa service or free late checkout. Told her this was incorrect. When I got home I called Boundless and was told Hotel manager was wrong with every point. Boundless will be contacting the hotel manager receptionist to advise her on the rules. This happened on my nephews 10th birthday and the day was ruined. Boundless.co.uk were brilliant, the lady knew the conditions of Westcliff hotel on her finger tips
Stayed 2 nights in Aug 2025