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Bournemouth West Cliff Hotel & Spa

3.0 star property
3-star luxury hotel near Bournemouth International Centre

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Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge
Lounge
Interior detail
Library
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.8 out of 10
Good
(40 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Oceanarium - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪the palm - ‬5 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk

About this property

Bournemouth West Cliff Hotel & Spa

3-star luxury hotel near Bournemouth International Centre
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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3.9 out of 5, Good, 1,000 reviews
The price is CA $83
CA $100 total
includes taxes & fees
Feb 15 - Feb 16
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Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

2/10 Terrible

Emily

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Major booking issues as money was taken for the whole booking prior to arrival on a "pay at property" booking. Hotel were very quick to blame expedia for this and there was not even a thought of any sort of goodwill gesture. Bathrooms in some rooms were very dated, breakfast awful (hard sausages, soggy hash browns). Car parking advertised at £15 per night but what they don't tell you is to wait until you are in the hotel to pay to get this rate rather than pay a higher rate using the app advertised in the car park. This hotel is like the Ryanair of hotels - breakfast cost extra, using the sauna cost extra, parking cost extra. And they wanted up front payment for these things rather than adding onto room tab which is not something I have ever come across before. Bar staff on our second night were rude. Only positive was the location.
Stayed 2 nights in Nov 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, most of the staff were helpful, except one lady in the restaurant. Pool was clean. I struggled getting in the shower as it was over the bath. I have a bad leg. I used the shower by the pool instead. I should have asked for a disabled room, which I did not. Overall it was good. Food was reasonably priced, but drinks were very expensive.
Stayed 2 nights in Nov 2025

8/10 Good

Teri

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip and hotel
Stayed 2 nights in Nov 2025

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except that the hotel room facilities are a bit old, everything else was very good. The swimming pool is small but well-equipped. I didn’t have breakfast, so I’m not sure if it’s good.
Stayed 2 nights in Oct 2025

4/10 Poor

Rob

Travelled with family
Liked: Staff & service
Disliked: Amenities
Hmm... No parking, all spaces were taken and they were going to charge us £10 a day even when I had already paid £360 for two night stay. Room was tired, no extractor in bathroom, no lock on bathroom door, mould around silicone and shower was awful. Bedroom had no aircon, just a portable fan which I wasnt overly impressed with. Swimming pool was also tired and in dire need of a refurb. Breakfast was great and the gentleman taking us to our seats was awesome. The bar at night was insanely expensive. £8.50+ per pint. Not going to stay here again unfortunately.
Stayed 2 nights in Oct 2025

8/10 Good

Clare

Stayed 1 night in Nov 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room. Excellent customer service and lovely Spa area with no time limitations. The Spa was only ten pounds each extra on top of our 3 night stay to use whenever we liked between 6am and 8am. Amazing x Breakfast was a variety of foods and was very delicious x
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayne

Stayed 1 night in Oct 2025

10/10 Excellent

Sekou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel we really enjoyed our stay it's clean,tidy and good atmosphere thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Stayed 1 night in Oct 2025

6/10 Okay

Lydia

Disliked: Property conditions & facilities, room comfort
Breakfast was almost cold there was no fried eggs just scrambled. Room needs updating bit old fashioned. Bed really uncomfortable. Tv too small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miss kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s only a small minor the spa could do with a spinner for swimming costumes
Stayed 1 night in Oct 2025

10/10 Excellent

Alvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room Friendly staff Great pool and spa
Stayed 1 night in Oct 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar offered a good selection of drinks and the hotel itself was pretty good for the price would recommend.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Worth a visit

Lovely pool and a well-equipped gym. Staff and evening meal were superb! Some areas need a little TLC, but that's the same with most hotels in this price range.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, pool was great. No air con in room was the only negative
Stayed 2 nights in Aug 2025

10/10 Excellent

Kian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Stayed 4 nights in Oct 2025

10/10 Excellent

Ben

Stayed 3 nights in Oct 2025

8/10 Good

NICOLA

Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Shame about noise

Noisy room as the flat roof outside our room housed air pumps which continually made a noise all night long. Facilities were excellent and the staff extremely friendly and helpful
Stayed 3 nights in Oct 2025

6/10 Okay

John

Travelled with partner
Liked: Amenities
Place was clean we had a lower end price room which had lose floorboards and up stairs had the same our two small windows looked out to the fire stairs outside so really couldn’t have them open at night . Hot tub and parking inside the grounds of the hotel are extra and quite expensive , should have looked at this before booking . On leaving at work he end of the stay we checked out with not even a good bye did you enjoy your stay . Very poor service . But still a good rest from work and rehab for my partner
Stayed 3 nights in Oct 2025

10/10 Excellent

deborah

Travelled with family
Liked: Amenities
Very helpful taff
Stayed 2 nights in Oct 2025