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Bournemouth West Cliff Hotel & Spa

3.0 star property
3-star luxury hotel near Bournemouth Beach

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Lounge
Property entrance
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Hot tub

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Bournemouth Beach
    ‪9 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪15 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Oceanarium - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Jungle Café Bournemouth - ‬4 min walk
  • ‪Pinocchio - Bournemouth - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

3-star luxury hotel near Bournemouth Beach
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

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The Durley Dean Hotel

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Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had recently been renovated and the room decor and bathroom was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Emma

Travelled with family
Liked: Room comfort

Good

Nice hotel, but only half rooms have been refurbished. Cleaning could be a bit better as found a few hairs and crumbs around the room. Bathrooms in refurbed rooms are nice!
Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great for families
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
good for the price but the bathroom a bit dated and need of a refurb, but was clean and tidy
Stayed 1 night in Mar 2025

6/10 Okay

Joanne

Weekend Spa

Nice hotel and good value for the money we paid. Spa needs some updating and quite basic
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Baljit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Very nice thanks

Very nice thanks
Stayed 2 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Great spa facilities
Stayed 1 night in Feb 2025

8/10 Good

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

My husband and I stayed for one night. A very nice hotel. Clean, warm room. Comfortable bed. There is a large comfortable lounge/bar area. A very nice English buffet breakfast. I would definitely stay at the Westcliffe again
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had an excellent 4 night stay at the West Cliff. The room was clean and spacious, with a very comfy bed. The staff were all friendly and helpful. The breakfast was great - plenty of choice. The Spa are downstairs was also very good. Would definitely stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Lucy

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bella

Stayed 2 nights in Jan 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice staff polite down side of my stay was you have to pay £10 for parking and another £15 each to use the spa downstairs
Stayed 1 night in Jan 2025

2/10 Terrible

David

Stayed 1 night in Jan 2025

10/10 Excellent

Aidan

Stayed 3 nights in Oct 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Dec 2024

6/10 Okay

Radoslaw

Disliked: Staff & service
Manager was not very welcoming he dodnt even greet us . All he favilities except Pool is not family friendly as kids are not allowed its more for retired people . Very expensive .
Stayed 2 nights in Jan 2025

6/10 Okay

Sonia

Travelled with partner
Liked: Staff & service, amenities
The staff in the restaurant and bar absolutely brilliant and very friendly and helpful. The Room was not great radiator switch had broken of so it was so hot, but they did fix it that morning, the bed was so comfortable.
Stayed 2 nights in Jan 2025