2/10 Terrible
Katherine
Travelled with family
Jul 7, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in we went to the room and went to use the bathroom and the door handle came off, there were no bathroom complimentary shampoos and such, no dish soap and the toilet was broken. I immediately phoned down to the front desk from my cell phone because the phone in the room didn’t work, also the pullout bed didn’t have sheets, blankets or pillow cases. I was told some would be up to fix all the problems and I could go down to get the sheets and such for the bed, which had white stains all over the cushions, and the bed had spots on it. We were there for 3 nights, the 3rd night someone was smoking weed in the hall or their room with the door open and again we immediately called down to the front desk via our cellphone cause the room phone didn’t work. We were told “what do you want me to do about it?” There’s nothing I can do.
The breakfast was not what it had been. We’ve been staying there for 4 years multiple times a year and this is by far the worst I’ve seen.
There was trash all over the place, trash bag left in the elevator, towels down the hall. It was just disgusting and disturbing knowing we have sent all of our friends and Corvette members to stay at this hotel because it was so nice and for this to happen. It’s disheartening. We had a reservation for the end of August, but we no longer wish to stay there, however, I found out today that they have a no refund policy. But from everything we’ve experienced this past weekend, I do not want to stay there!
Katherine
Stayed 3 nights in Jul 2025