Aparthotel

Citadines Toison d'Or Brussels

3.0 star property
3-star Edwardian aparthotel near La Grand Place

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Photo gallery for Citadines Toison d'Or Brussels

In-room safe, individually decorated, desk, blackout drapes
Daily buffet breakfast (EUR 18 per person)
Lobby lounge
Lobby lounge
Apartment, 2 Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
61-63, Av. de la Toison D'Or, Brussels, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪9 min walk‬
  • Place, La Grand Place
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 4

Two-Bedroom Apartment

  • Sleeps 6

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Reviews

Citadines Toison d'Or Brussels Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 967 reviews
Rating 8 - Good. 440 out of 967 reviews
Rating 6 - Okay. 139 out of 967 reviews
Rating 4 - Poor. 47 out of 967 reviews
Rating 2 - Terrible. 21 out of 967 reviews

Reviews

8/10 Good

TSHITENGE

Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, room comfort

Ok not great

The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Midori

Liked: Cleanliness, property conditions & facilities
I like the area. They used to have free coffee and water. not any longer.
Stayed 3 nights in May 2025

4/10 Poor

Lynn

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

shanen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work
Stayed 2 nights in Jun 2025

8/10 Good

jose antonio

Liked: Cleanliness, room comfort
The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.
Stayed 1 night in May 2025

4/10 Poor

Manon, Brossard

They never offer to help. Anything we asked: "i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Stayed 3 nights in Apr 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, room comfort
Great place to stay. Very comfortable and convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

INGRID

Liked: Cleanliness, property conditions & facilities
Highly recommended! :)
Stayed 3 nights in Feb 2025

6/10 Okay

Harleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before. There is no air con in the room either which I felt was really needed at night. The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.
Stayed 2 nights in Mar 2025

4/10 Poor

Leia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Guytha

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mya

Liked: Cleanliness, amenities, property conditions & facilities
Central location, staff were friendly, lots nearby and easy to travel via metro
Stayed 3 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Amenities, property conditions & facilities
We needed a kitchenette to get the most out of our vacation (some home cooking!) and this place delivered. Brussels itself was the least charming city we experienced, that was the main issue with this hotel. Little dead flys on the windowsill were kind of disgusting, but these things happen. The kitchen worked and that's all were really wanted. (I now remember there was a shooting outside a Brussels metro the day we arrived)
Stayed 1 night in Feb 2025

8/10 Good

Deb

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Edgar

Travelled with partner
In general everything went well. Only problem is that I woke up with a lot of marks all over my body, like bed bug bites
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Très bon service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathilde

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !
Stayed 2 nights in Jan 2025

4/10 Poor

Jake

Travelled with family
Disliked: Amenities, property conditions & facilities
Quite overpriced for an odd apartment in poor conditions conaidering the area wasn't so great.

6/10 Okay

Emily

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pros- good location for the Metro. Great for travelling around Brussels but also only three stops from Gare du Midi if you're travelling further afield. There's a little shop just around the corner for anything you might need. If you don't want to take the Metro, there are certainly places nearby within walking distance. Coffee machine in the lobby (no tea and coffee making facilities in the room) was great if you wanted something to take with you. Front desk staff seemed friendly and helpful. Working lift was handy with suitcases. Our room had everything we needed to prepare meals and was a good size. Cons: The deadlock on the door didn't work so we had to wedge a chair between the door and the toilet door. This may be an issue for solo female travellers. The safe in the room didn't work so we needed to find a solution to protect valuable items. The apartment is in need of a refresh as paint is scuffed and peeling and some of the furniture has been damaged. Someone had been sick in the corridor outside the loft and it had been there for a couple of days before we left. The area around the hotel might be unsuitable for solo female travellers at night as I was briefly followed by a man who only stopped when he saw I was with my male partner.
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was within walking distance of the Great Place and a lot of good eateries. Also, right across the street is the big ferris wheel, which gave us an amazing view of the city at night.
Stayed 2 nights in Dec 2024