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Park Inn by Radisson Brussels Airport

4.0 star property
4-star hotel in Diegem

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Photo gallery for Park Inn by Radisson Brussels Airport

Dinner served, international cuisine
Bar (on property)
Sauna
Superior Room
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Grensstraat 3, B-1831, Diegem, Machelen, 1831
  • Place, Chateau Marga
    ‪20 min walk‬
  • Place, Information Technology Museum- Unisys Belgium
    ‪2 min drive‬
  • Place, La Grand Place
    ‪15 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About the area

Machelen

Diegem stay.A stay at this Diegem hotel places you within 3 miles (5 km) of Cliniques Universitaires Saint-Luc and 6 miles (10 km) of Woluwe Shopping Centre. Roodebeek Park and Docks Bruxsel are also within 6 miles (10 km).

What's nearby

  • Chateau Marga - 20 min walk - 1.7 km
  • Information Technology Museum- Unisys Belgium - 2 min drive - 1.7 km
  • NATO Headquarters - 2 min drive - 2.1 km
  • Atomium - 11 min drive - 13.9 km
  • La Grand Place - 15 min drive - 11.5 km

Getting around

  • Diegem Station - 11 min walk
  • Bourget Tram Stop - 17 min walk
  • Brussels Airport (BRU) - 5 min drive

Restaurants

  • ‪Délifrance - ‬6 min walk
  • ‪Charlie's at Holiday Inn Brussels Airport - ‬13 min walk
  • ‪Van der Valk Hotel Bar - ‬7 min walk
  • ‪Crowne Plaza Restaurant - ‬5 min drive
  • ‪Kreative Kuisine - ‬13 min walk

About this property

Park Inn by Radisson Brussels Airport

4-star hotel in Diegem
Park Inn by Radisson Brussels Airport offers its guests a sauna and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Park Inn by Radisson Brussels Airport. A shuttle from the airport to the hotel is free at scheduled times. For a fee, parking is available.

This 4-star Machelen hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Inn by Radisson Brussels Airport offers 162 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free airport pick-up shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch TV with digital channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 80.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.80 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Brussels Airport Hotel
Park Inn Radisson Brussels Airport Hotel Machelen
Park Inn Radisson Brussels Airport Machelen
Hotel Park Inn by Radisson Brussels Airport Machelen
Machelen Park Inn by Radisson Brussels Airport Hotel
Park Inn by Radisson Brussels Airport Machelen
Park Inn Radisson Brussels Airport Hotel
Park Inn Radisson Brussels Airport
Hotel Park Inn by Radisson Brussels Airport
Park Radisson Brussels Airport
Park By Radisson Brussels
Park Inn by Radisson Brussels Airport Hotel
Park Inn by Radisson Brussels Airport Machelen
Park Inn by Radisson Brussels Airport Hotel Machelen

Park Inn by Radisson Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 990 reviews
Rating 8 - Good. 327 out of 990 reviews
Rating 6 - Okay. 105 out of 990 reviews
Rating 4 - Poor. 22 out of 990 reviews
Rating 2 - Terrible. 29 out of 990 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse, Harlingen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and exceptional service by the entire team.
Stayed 1 night in Jan 2026

10/10 Excellent

Junaid

Stayed 1 night in Jan 2026

4/10 Poor

Vivek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I have one enormous complaint about this hotel which completely ruined my stay here and made me angry. I normally don't ever leave bad reviews but I'm leaving this one as a warning for other travelers. The hotel itself is perfectly nice and comfortable. The huge problem is the location and the completely FALSE advertising for which both the hotel and Expedia are to blame. On Expedia it states that the hotel has airport shuttle service. That's the only reason why I picked it. Otherwise it's in the middle of nowhere in an incredibly ugly deserted office park. Well the shuttle service is NOT free. And it does NOT run from 9 AM to 5 PM believe it or not. And when it runs, it takes like one hour to go five miles. Yes you can take a train but you have to walk 20 minutes to the tiny station, wait 20 minutes for a train and then if you're going to the airport you have to all the way into central Brussels, change trains and then come all the way back out again. I was completely stranded here, spent a fortune on taxis, and when I complained at the front desk about the misleading advertising, the lady was hostile and rude. Zero stars - avoid unless you have a car or plan on doing nothing outside your room.
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious. The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.
Stayed 1 night in Jan 2026

10/10 Excellent

Eleisha

Stayed 1 night in Jan 2026

10/10 Excellent

Evalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Rooms were clean and felt safe at all times.
Stayed 2 nights in Dec 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Connor, Tempe

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service is a joke. It doesn’t run between 10 am and 5pm. I arrived at the airport at 12:30. I had to pay for a taxi to get there. The shuttle is also a joint shuttle that picks up from many hotels from the street not the hotel itself. Leaves at 6:50 am but doesn’t get to the airport until 7:20. I only booked this hotel specifically for an airport shuttle. I ended up paying for a taxi twice anyways. Wish it was clearly communicated online it’s not that hard to communicate these things
Stayed 1 night in Dec 2025

10/10 Excellent

jeniffer

Liked: Cleanliness, property conditions & facilities
Great and close to airport
Stayed 1 night in Oct 2025

6/10 Okay

Reid

Stayed 1 night in Nov 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
Staff very nice till checking out. Needed shuttle info and receptionist busy on phone wouldn’t let me ask. Room a bit like a hospital room.
Stayed 2 nights in Nov 2025

2/10 Terrible

cheryl, Waukegan

Stayed 1 night in Nov 2025

8/10 Good

Sofie

Stayed 1 night in Jul 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Elie

Stayed 4 nights in Nov 2025

10/10 Excellent

ROBERT EL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the reception was very helpful and kind.
Stayed 1 night in Nov 2025

8/10 Good

lusin

Liked: Cleanliness, staff & service, amenities
clean
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 3 nights in Oct 2025

8/10 Good

Marygold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport, room is spacious hallways too dark. Staff are very accommodating. Nothing else to say but Perfect stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Joanne

Stayed 1 night in Oct 2025

8/10 Good

Mary, Tobermory

Liked: Cleanliness, staff & service
Had a wonderful stay. Only wished they supplied wash cloths and that it was not so dry in the room at night. Food was amazing. Bed and pillows so comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was not impressed by the staff. I booked this trip because Expedia said they had a 24 shuttle to the airport. The hotel said they didn’t and that was Expedia’s fault. They blamed it on you. Regardless of whose fault it was, they should have made amends.
Stayed 1 night in Oct 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025