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Smartflats - Louise Brussels

2.5 star property
Apartment near La Grand Place in Brussels

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1 bedroom, iron/ironing board
Comfort Studio, 1 Double Bed, Kitchen | Bathroom
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Private kitchen
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Bathroom
Comfort Studio, 1 Double Bed, Kitchen | Private kitchen

Reviews

5.4 out of 10

Popular amenities

  • Washer
  • Kitchen

Explore the area

View in a map
Rue Jourdan, 50, Brussels, 1000
  • Place, Avenue Louise
    â€Ș3 min walk‬
  • Place, Place du Grand Sablon
    â€Ș12 min walk‬
  • Place, Royal Palace of Brussels
    â€Ș15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    â€Ș16 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, Kitchen

1 bedroom, iron/ironing board

Comfort Apartment, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Brussels

Sint-Gillis stay.Within a 10-minute walk of this Sint-Gillis apartment, you'll find Avenue Louise and Law Courts of Brussels. Place du Jeu de Balle and Place du Petit Sablon are also within half a mile (1 km).
View more Apartments in BrusselsOpens in a new window

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 12 min walk - 1.0 km
  • Royal Museums of Fine Arts of Belgium - 13 min walk - 1.2 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • La Grand Place - 4 min drive - 2.0 km

Getting around

  • Hotel des Monnaies-Munthof Station - 2 min walk
  • Brussels-Chapel Station - 15 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • â€ȘLloyd CafĂ© Presse - ‬2 min walk
  • â€ȘThe Huggy’s Bar - ‬2 min walk
  • â€ȘLe Rendez-Vous des Artistes - ‬2 min walk
  • â€ȘLa Vigne - ‬2 min walk
  • â€ȘAl Piccolo Mondo - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartment near La Grand Place in Brussels
  • 40 guestrooms or units
Smartflats - Louise Brussels offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.

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Exterior
ibis budget Brussels South Ruisbroek
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.6 out of 5, Good, 813 reviews
The price is CA $71
CA $80 total
includes taxes & fees
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Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information

Renovations and closures

This property is closed from October 14 2025 to October 31 2025 (dates subject to change).

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Smartflats - Louise Brussels Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 18 out of 69 reviews
Rating 4 - Poor. 13 out of 69 reviews
Rating 2 - Terrible. 19 out of 69 reviews

6.0/10

Cleanliness

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Nataliya

Avoid it - do not recommend

I booked this studio for its location and advertised facilities, but the reality was disappointing. Key issues during my stay: Major problems: Broken toilet seat and lid – never repaired. Only 1/3 of a toilet roll provided – no replacements available. Wi-Fi did not work at all despite reports with screenshots; I was told nothing could be done due to a public holiday. TV not working – only blue screen with channel list, no picture. No timelines or urgency from staff, even after I explained my short stay. Additional issues (with photos): Curtains with stains resembling blood spots. Cracked stool that trapped my skin and caused an injury. Floor heavily scratched and black table surface worn with chipped paint. Fan extremely dusty. Shower cabin far too small. Room looked worse than in the photos; some elements shown were missing (e.g. kettle and toaster). Positives: Convenient central location. Good size of the studio. Toiletries (lavender-scented) were pleasant. Kitchen had basics, though missing an electric kettle and toaster. Overall: Despite some positives, the number of unresolved problems and misleading presentation made this stay uncomfortable and poor value for money. Unfortunately, I cannot recommend this property.
Stayed 2 nights in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

stephen

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Mariano

Travelled with family
Disliked: Amenities
We had to climb 4 floors by stairs ,this was not listing in the advertisement, we arrived 2 hrs previous of the check inn and they want to charge 100 euros for 2 hrs
Stayed 2 nights in Jul 2025

6/10 Okay

GODWIN

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment didn’t have WiFi.
Stayed 3 nights in Jul 2025

4/10 Poor

Jindrich

Stayed 12 nights in Jun 2025

2/10 Terrible

Elizabeth

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Stayed 6 nights in Jun 2025

6/10 Okay

Savannah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Stayed 5 nights in May 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Stayed 4 nights in May 2025

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
DifĂ­cil check in and out, tuvimos que esperar casi 3 horas para lograr ingresar porque no habĂ­an recibido el depĂłsito de garantĂ­a que ya yo habĂ­a hecho.
Stayed 2 nights in Apr 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

aureen

Travelled with family
Liked: Cleanliness, room comfort

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Orville, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

8/10 Good

Linn

Travelled with family
Liked: Room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

pierre-olivier

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
TrĂšs mauvaise expĂ©rience. Le frigo Ă©tait en panne ( ne fait pas de froid
) Le wifi ne fonctionnait pas. MalgrĂ© plusieurs demande auprĂšs de la direction
.rien n’a Ă©tĂ© fait
pas mĂȘme un Ă©change de chambre
Rue bruyante le soir
sdf qui hurlent. ..Porte d’accĂšs Ă  l’immeuble vandalisé insĂ©curitĂ©. ClientĂšle fĂ©minine de l’hĂŽtel douteuse

Stayed 5 nights in Aug 2025

8/10 Good

jocelyne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Miriam

Liked: Cleanliness, room comfort

L’immeuble 3 Ă©toile, l’ studio 4 Ă©toile

Super l’ studio, propretĂ© impecable , mais l’entrĂ©e de l’immeuble c’est une poubelle, il faut refaire complĂštement l’entrĂ©e de l’immeuble, c’est inadmissible c’est entrĂ©e , chaque fois que quelqu’un rentre dans les immeubles, la porte claque est rĂ©veillĂ© Ă  tout l’immeuble , Ă  cause de ça 3 Ă©toile mais l’ studio 4 Ă©toile , merci
Stayed 3 nights in Aug 2025

6/10 Okay

Florent

Travelled with family

Ça aurait pu ĂȘtre pire

Pour un séjour court (dans notre cas 2 nuits), on peut s'en satisfaire, mais pour plus long, les points négatifs (état du canapé, confort général, l'aspect peu fonctionnel de l'appartement, wifi capricieux, ...) risquent de prendre le dessus. Rien d'inacceptable pour autant, disons que dans l'ensemble tout est plutÎt moyen.
Stayed 2 nights in Aug 2025

6/10 Okay

Violet

Travelled with family
Liked: Cleanliness, room comfort
Internet c’était marchĂ© pendant mon sĂ©jour
Stayed 5 nights in Aug 2025