Ratings based on 156 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 6, 2020 on Hotels
by A traveller
Really cool place full of train history and kitsch
Posted Dec. 22, 2019 on HotelsThe hostel is a really cool place; I wish we had stayed longer to explore it more. The breakfast was lovely; the neighborhood interesting but a bit sketchy.
Comment from Hotel Management
Jan. 8, 2020 by Trainhostel Team, Hotel Management
Nice to know that you enjoyed your stay. We hope to see you again !
by A traveller from Hamilton
Posted Oct. 4, 2019 on Expedia
The staff was super helpful and accommodating. The room was clean. We were very happy with our stay.
Comment from Hotel Management
Oct. 9, 2019 by Train Hostel's team, Hotel Management
Dear guest,
Thank you so much for this review!
We are really happy you enjoyed your stay.
We would love to see you again
Best regards,
Train Hostel's team
by A traveller
Best avoided
Posted Feb. 12, 2019 on HotelsExtremely rude staff who treat you like you're a criminal before you've even said a word, dark rooms with wafer-thin, uncomfortable bedding, sewer smell coming from the bathroom... The train theme is unfortunately not fun enough to make up for the shortcomings of this hotel. Nice restaurant though, with friendly staff who seem just as confused as the guests by the behaviour of the hotel management team.
Comment from Hotel Management
Feb. 15, 2019 by Whatever, Hotel Management
It’s a regrettable that you were disappointed by our staff. Human values are at the heart of our concept. Our people are usually very keen to oblige our guests in the nicest possible way and they usually are very grateful.
We offer various type of accommodation at different level of comfort and price.
You opted for the economical solution of a bed in a shared dorm and paid a price accordingly. It has its downsides, including that of sharing a bathroom. Our mattresses are the top of the line in their category and generally well appreciated by most of our guests.
That being said we are not immune to mistakes or accidents. Maybe someone had a bad day. Maybe they did not react well to your demands… Kindness usually goes both ways… Please accept my apologies for that.
Nicolas: owner.
by A traveller
Cute hostel
Posted Jan. 7, 2019 on HotelsOverall this is a good hostel. The decor is really cute and the common areas are really nice. The breakfast is a bit pricey at 8 euro, and during the day you can’t really be in common areas because it looks like they’re doing renovations , but in general it’s a decent place to stay if visiting Brussels
Comment from Hotel Management
Feb. 21, 2019 by Whatever, Hotel Management
Dear Andrew
Thanks for your great comment and encouragement. We strive to offer the best value for money for an outstanding concept unique in the world and we love to share our concept with enthusiastic guests.
As you pointed out we were undergoing some renovations. In fact, we are creating a restaurant in order to improve our guests stay and comfort. In the process, we experienced a short transition period during which the breakfast staff was a bit unsure. The problem is now being solved in order to provide you a breakfast at best value for money.
Nicolas: Owner.
by A traveller
Posted Jan. 2, 2019 on Hotels
This place is a bit far from city but easily commutable. It was very neat and the staff were friendly. Would recommed this place if you are okay to stay a bit far from city. It has a nice bar just 5 mins walk from the hostel and the area was also secure.
Comment from Hotel Management
Feb. 21, 2019 by Whatever, Hotel Management
Thanks for your great comment and encouragement. We have invested huge efforts, time, soul and money try to create our, unique in the world, Train Hostel. We love to share our concept with enthusiastic guests.
We now offer them an inhouse bar and quality restaurant at fantastic value for money..
Indeed, 4 km from city-centre might seem far for some, but 10 or 20 min by train or tram direct line makes us one the most easily accessible hotels in Brussels.
Nicolas: Owner.
by A traveller
Interesting theme for kids and train lovers
Posted Dec. 11, 2018 on HotelsMy child and I got to stay in an empty dormitory room instead of a twin room. Bunk beds made us feel like sleeping in the overnight train and it was fun. But the bed was very narrow and sealing was too low for adult. At least, children must love it.
by A traveller
Posted Nov. 19, 2018 on Hotels
I wasn't too thrilled with this hostel. The power outlets were very limited in the room and the beds were rather uncomfortable. It is quite outside the city with not much around it in terms of restaurants or snacks. I think you can find better within Brussels.
by A traveller
Great experience
Posted Nov. 2, 2018 on HotelsVery clean, very well ran hostel, great wifi, in an area very well connected to the tourist sites of Brussels by tram 92, the 59 bus or train from Schaerbeek station.
The tram which stops practically right in front of the Hostel will take you to the main art museums including the Magritte Museum, the music museum and the Royal Palace. Whilst the Bus takes you to the EU area where you can visit parliament and the train can get you quickly to the centre of Brussels.
The rooms of the hostel also makes sure that they are lockers for your belongs in your room and enough plugs to charge your electronics. Very professional relaxed atmosphere so thankfully you can get some sleep unlike other hostels I have experienced.
by A traveller
Bed bugs or fleas!
Posted Sep. 28, 2018 on HotelsGot bites all over my body after staying for 3 nights, not worth it as it affected the rest of my vacation and I had to throw away a bunch of clothes!!
Comment from Hotel Management
Oct. 30, 2018 by Whatever, Hotel Management
Dear Anonymous,
We take note of your surprising comment.
Without being able to identify you as well as the details of your stay, it is difficult for us to answer you specifically. Note, however, that like all quality hotels, we have a service of detection, prevention and eradication of all forms of pests and nuisants. We are extremely attentive and provide constant and energetic action.
Nicolas: Owner.
