Hampton by Hilton Bucaramanga

3.5 star property
3.5-star hotel in Sotomayor

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Photo gallery for Hampton by Hilton Bucaramanga

Front of property - evening/night
Lobby
Outdoor spa tub
Lobby
Snack bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Carrera 33 #46-07, Bucaramanga
  • Place, San Pio Park
    ‪1 min walk‬
  • Place, Las Palmas Park
    ‪3 min walk‬
  • Place, Cabecera Shopping Mall
    ‪5 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

Room, 1 Queen Bed

8.6 out of 10
Excellent
(27 reviews)
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible with Rolling Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Standard Twin Room

  • Sleeps 3

Twin Room Standard

  • 22 sq m
  • Sleeps 2

Double Room Standard

  • 22 sq m
  • Sleeps 2

Room Standard

  • 18 sq m
  • Sleeps 3

Queen Room With Refrigerator-Non-Smoking

  • Sleeps 2

Room, Multiple Beds, Non Smoking

  • Sleeps 3

About the area

Bucaramanga

Sotomayor stay.A stay at this Sotomayor hotel places you steps from San Pio Park and within a 5-minute walk of Las Palmas Park. Cabecera Shopping Mall and Parque Mejoras Públicas are also within half a mile (1 km).

What's nearby

  • San Pio Park - 1 min walk - 0.1 km
  • Las Palmas Park - 3 min walk - 0.3 km
  • Cabecera Shopping Mall - 5 min walk - 0.5 km
  • La Flora Ecological Park - 8 min walk - 0.7 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 44 min drive

Restaurants

  • ‪Mercagan Parrilla - ‬2 min walk
  • ‪El Barril - ‬3 min walk
  • ‪Kokoriko - ‬2 min walk
  • ‪Sandwich Qbano Cabecera - ‬1 min walk
  • ‪Iki Sushi & Poke - ‬3 min walk

About this property

Hampton by Hilton Bucaramanga

3.5-star hotel in Sotomayor
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and coffee/tea in a common area are also featured at the business-friendly Hampton by Hilton Bucaramanga. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Bucaramanga hotel is smoke free.

  • 101 guestrooms or units
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Grocery service (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton Bucaramanga offers 101 air-conditioned accommodations with complimentary bottled water and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This Bucaramanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (43 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 40000.0 per night.
  • Cribs (infant beds) are available for COP 40000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 76000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: COP 40000.0 per night
  • Rollaway bed fee: COP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Bucaramanga Hotel
Hampton Hilton Bucaramanga
Hampton Inn Bucaramanga Colombia
Hampton by Hilton Bucaramanga Hotel
Hampton by Hilton Bucaramanga Bucaramanga
Hampton by Hilton Bucaramanga Hotel Bucaramanga

Hampton by Hilton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 584 reviews
Rating 8 - Good. 142 out of 584 reviews
Rating 6 - Okay. 34 out of 584 reviews
Rating 4 - Poor. 9 out of 584 reviews
Rating 2 - Terrible. 13 out of 584 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious, stuff and location. Thanks!
Stayed 2 nights in Sep 2025

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Zandra, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 4 nights in Aug 2025

8/10 Good

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio ..muy rico el desayuno todo el

Stayed 2 nights in Aug 2025

8/10 Good

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar para repetir

Un hotel que te sorprende con su distribución. A mi llegada el equipo de anfitriones nos atendió muy bien. La Srat. Yoani y su compañera nos dieron una recepción muy agradable y durante el servicio cuidaron todos los detalles de la cena. Las instalaciones son impecables y muy bonitas.
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, la habitación tiene lo necesario, un buen internet, una buena cama, un baño amplio, un escritorio para trabajar, el desayuno esta bastante bien.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Great hotel in a great area!
Stayed 1 night in Jun 2025

10/10 Excellent

Patricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 5 nights in May 2025

10/10 Excellent

Andres

Stayed 5 nights in May 2025

4/10 Poor

Carlos Mario

Business traveller
Disliked: Staff & service

Reubicación

En lugar del hotel notificar con la debida anticipación que tenian inconvenientes, dejaron que el huesped llegara y fuera ubicado en otro hotel. Lo correcto es que informaran oportunamente la novedad, ofrecieran más opciones como reembolso de la tarifa pagada por anticipado en lugar de solucionar reubicando forsozamente en otrol hotel elegido por Hampton Bucaramanga.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying with my friends at the hotel, the zone was very nice and pretty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very helpful & friendly. They really made my stay Special!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Julio Cesar

Stayed 1 night in Dec 2024

10/10 Excellent

David, Coral Gables

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and incredible staff and service!
Stayed 1 night in Feb 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The room had a strong smell, maybe some type of cleaning product. The shampoo was tiny and not replaced daily. The breakfast was ok. Parking sometimes was a pain. Took forever to get your car out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bella

Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Misael, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta alojarme en este Hotel en Bucaramanga.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Osman, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024