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Hotel Chicamocha

4.0 star property
Family-friendly 4-star hotel near Panachi

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Photo gallery for Hotel Chicamocha

3 restaurants, international cuisine
Junior Room
Front of property
Junior Room
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
Calle 34 No 31-24, Bucaramanga, Santander, 680002
  • Place, Megamall Shopping Center
    ‪8 min walk‬
  • Place, San Pio Park
    ‪10 min walk‬
  • Place, Canaveral Mall
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room Executive

Minibar, in-room safe, desk, laptop workspace

Double Room Executive

  • 25 sq m
  • Sleeps 2

View all photos for Twin Room Executive

Minibar, in-room safe, desk, laptop workspace

Twin Room Executive

  • 26 sq m
  • Sleeps 2

View all photos for Triple Room Executive

Minibar, in-room safe, desk, laptop workspace

Triple Room Executive

  • 26 sq m
  • Sleeps 3

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Standard Single Room, 1 Bedroom

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8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, desk, laptop workspace

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

  • 26 sq m
  • Sleeps 2

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Junior Studio Suite, 1 Bedroom

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  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 45 sq m
  • Sleeps 2

About the area

Bucaramanga

In shopping district.You'll find Megamall Shopping Center and Parque del Agua within a 15-minute walk of this Bucaramanga hotel. San Pio Park and Canaveral Mall are also within 2 miles (3 km).

What's nearby

  • Megamall Shopping Center - 8 min walk - 0.7 km
  • Parque del Agua - 9 min walk - 0.8 km
  • San Pio Park - 10 min walk - 0.8 km
  • Canaveral Mall - 11 min walk - 1.0 km
  • Universidad Industrial de Santander - 2 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 50 min drive

Restaurants

  • ‪Super Concha - ‬3 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪American Burger - ‬2 min walk
  • ‪Tastyzón Los Tejaditos - ‬2 min walk
  • ‪Estrella China - ‬2 min walk

About this property

Hotel Chicamocha

Family-friendly 4-star hotel near Panachi
Hotel Chicamocha offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, spa services, and an arcade/game room are also featured at the family-friendly Hotel Chicamocha. An airport shuttle (available on request) and an area shuttle are available for a fee.

This 4-star Bucaramanga hotel is smoke free.

  • 160 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 1982
  • English breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Bucaramanga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi; wired internet (COP 70,000 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:30 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day, plus a deposit of COP 150000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 9.00 per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: COP 70000 per day (rates may vary)
  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 80000 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: COP 9450 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga